- Rush University Medical Center (Chicago, IL)
- …from customers and follows through; if resolution is not obtained promptly, directs complaint to manager . 1.6 Anticipates customer needs and assists patients and ... control 2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager , and Environmental Services to ensure room readiness for patient admits… more
- Adecco US, Inc. (Salt Lake City, UT)
- …customer with the action taken to correct the problem or directing the complaint department supervisor/ manager where necessary. * Maintain counter stock as ... needed. * May assist with over-the-counter sales. JOB REQUIREMENTS: EDUCATION High School Degree or Equivalent SKILLS/REQUIREMENTS: Basic computer skills. Clear and effective communication, both written and verbal. Commitment to delivering high-quality work… more
- Adecco US, Inc. (Vista, CA)
- …customer with the action taken to correct the problem or directing the complaint department supervisor/ manager where necessary. * Maintain counter stock as ... needed. * May assist with over-the-counter sales. **Requirements:** EDUCATION . High School Degree or Equivalent SKILLS/REQUIREMENTS . Basic computer skills . Must be able to follow verbal and written instructions + Ability to stand for the entire shift and… more
- Unilever (Austin, TX)
- …processes including document control, training, change control, CAPA, deviations, and complaint handling. The Quality Assurance Manager is instrumental in ... you to be part of it. **About the Job:** The Quality Assurance Manager is responsible for overseeing and continually enhancing the organization's quality systems,… more
- US Tech Solutions (North Chicago, IL)
- …findings, and determine and document the conclusion(s). + Assist Supervisors and Manager in monitoring complaint and claims workflow to ensure compliance ... **Post Market** Quality Assurance (PMQA) Analyst I will investigate and maintain ** complaint files,** in compliance with regulations established by the FDA and… more
- ASM Global (Ridgedale, MO)
- …complaints, disturbances, or related problems with guests in an effective manner. Forward complaint to Supervisor or Event Manager as applicable. + Ensure guests ... are following all policies and code of conduct requirements. + Keep aisles, concourses, and stairs clear of guests while event is in progress. + Identify and respond to emergencies, involving Security or Supervisors as appropriate. + Remain calm and direct… more
- Berry Global (Griffin, GA)
- …a safe manner. + Investigates all customer complaints and reports findings to Department Manager and Plant Manager . Test complaint samples and/or return ... visit berryglobal.com **Responsibilities** Reports directly to the Quality Assurance Manager and is charged with implementing and overseeing quality production… more
- The Salvation Army (Springfield, NY)
- …incident reports and complaint reports as is required. + The Case Manager actively participates in all required client hearings and discharges + As part of ... Overview The Case Manager provides supportive and direct intensive case management...the homeless families residing in the Shelter. The Case Manager assesses the client's needs and jointly develops a… more
- Trinity Health (Des Moines, IA)
- …physician offices preferred by each physician within the clinic. + Assist Practice Manager with complaint resolution and solutions related to patient referrals. ... + Perform other duties as assigned by the practice manager or physician. **Education:** + High school diploma or equivalent required. + 2 years of progressively… more
- Berry Global (Ahoskie, NC)
- …of employees on defect recognition and cGMP. + Participate in customer audits. + Manager vendor complaint program. + Performs internal audits. + Do weekly walks ... events, and develops plant wide quality systems. + Back up Quality Manager , Quality Engineer, and Document control coordinator, as required. + Accepts responsibility… more
- ASM Global (Pensacola, FL)
- …etc. + Handle complaints, disturbances, or related problems with guests. + Forward complaint to supervisor or House Manager as applicable. + Ensure guests ... and other event-specific locations as directed by the Usher Supervisor and House Manager . This is a part-time, event-based, hourly position and assigned shifts may… more
- Brockton Hospital (Brockton, MA)
- …of patient, family, physician or staff complaints and, if necessary, directs the complaint to the appropriate department director or manager for follow-up. + ... Participates in Lean activities and problem sheet development. + Initiates the investigation of medication errors and incidents, utilizing lean methodology + Immediately reports major incidents to the AVP of Nursing or CNO + Assists the charge nurse in… more
- Texas Health Resources (Dallas, TX)
- …physician offices preferred by each physician within the clinic. + Assists Practice Manager with complaint resolution and solutions related to patient referrals. ... + Enters referrals, documents, communications, and actions in system. **Additional perks of being a Texas Health employee** + Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program… more
- Integra LifeSciences (Irvine, CA)
- …headway to help improve outcomes. **SUMMARY** Under minimum supervision, Associate Manager , Complaints will be responsible for supervising the Failure Analysis of ... also be responsible for maintaining the quality processes associated with product complaint handling, procedures, and controls to ensure that all complaints are… more
- M&T Bank (Getzville, NY)
- …customer correspondence. **Primary Responsibilities:** + Prescreen and document escalated customer complaint cases appropriately in Service Manager . + Perform ... Evaluate systems and document functional processes. + Delegate all escalated customer complaint cases to analysts on a rotation. + Effectively investigate and… more
- Otsuka America Pharmaceutical Inc. (Princeton, NJ)
- Manager , Product Quality Complaints develops, implements, and maintains complaint management system in a manner that is compliant with regulatory requirements ... resolving, and responding to customer complaints and other post-market feedback. The complaint system will pertain to post market surveillance of Medicinal Products,… more
- Globus Medical, Inc. (Audubon, PA)
- …their lives as quickly as possible. **Position Summary** **:** The Senior Manager , CAPA (Corrective and Preventive Actions) and Complaints is responsible for leading ... and regulatory compliance. This role ensures that CAPA and complaint processes comply with FDA, ISO 13485, MDR, and...checks are conducted and documented per regulatory requirements + Complaint Handling & Investigation: + Manage the customer … more
- Abbott (Alameda, CA)
- …female executives, and scientists. **The Opportunity** The Post Market Surveillance Manager - Medical Events Team provides direct supervision and management to ... the division's products. Is proficient with medical event reporting and complaint handling policies and procedures. Manages staff to evaluate potentially reportable… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Senior Case Manager ** **Job Class: Investigator Senior** **Agency: Medical Practice Board** + **Job ID** : 85716 + **Location** : St. Paul + ... Unit** : Medical Practice Board / Medical Practice Bd-MAPE + **Division/Unit** : Complaint Review + **Work Shift/Work Hours** : Day Shift + **Days of Work**… more
- University of Washington (Seattle, WA)
- …respond appropriately to incidents. We have an outstanding opportunity for an **HR Manager ** . Reporting directly to the Vice President for the Division of Campus ... Community Safety (DCCS), the HR Manager is responsible for proactively providing leadership, consultation, expert advice and project execution regarding employee… more
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