- CoxHealth (Lake Spring, MO)
- Description :The Contact Center Specialist at CoxHealth is responsible for conducting inbound and outbound calls in a consumer focused, appropriate and timely ... relates to CoxHealth, and other duties as assigned. The Contact Center Specialist is the first point of contact for many patients and serves a critical role in… more
- CoxHealth (Lake Spring, MO)
- Description :The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities ... Equivalent Experience: * Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or… more
- Xcel Energy (Eau Claire, WI)
- …PM. Some weekend shifts are also required.** **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring customer satisfaction ... electric and gas rate options across multiple service territories. Customer Contact Center Representatives will process critical orders in high-pressure situations… more
- Principal Financial Group (Des Moines, IA)
- …You'll Do** We're looking for a Product Manager to join our Digital Contact Center Platform team in the Enterprise Experience Enablement product organization. In ... and execute on the vision and strategy for our enterprise Digital Contact Center Platform capabilities, enabling seamless voice, chat, and video interactions between… more
- NetApp (Morrisville, NC)
- …We are seeking a seasoned Enterprise Data Governance lead for our Customer & Contact Master Data Governance (MDG) organization. This role is pivotal in shaping and ... executing NetApp's enterprise-wide Customer & Contact data governance strategy, ensuring high-quality, trusted master data that powers business operations,… more
- Stanford Health Care (Newark, CA)
- …is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders, workforce management,… more
- Internal Revenue Service (Holtsville, NY)
- Summary The IRS is hiring entry-level Contact Representatives for our call site in Holtsville, NY. A hiring event is planned for this location. More details to ... procedures or experience gained through work in positions that involved frequent contact with the public researching and responding to non-routine requests for… more
- Seattle Children's (Seattle, WA)
- The Director of the Patient Access Contact Center at Seattle Children's provides strategic and operational leadership for the organization's centralized ambulatory ... contact center operations. Reporting to the Associate Vice President,...Access Operations, this role focuses on developing a modern contact center platform using a suite of tools to… more
- Stanford Health Care (Newark, CA)
- …You will use a strong understanding of system integrations, particularly in contact center and omnichannel environments, to map current and future-state workflows, ... results-oriented problem solver with excellent organization and prioritization skills; experience with Contact Center as a Service is a plus and a passion for… more
- Principal Financial Group (Des Moines, IA)
- …You'll Do** As a **Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers related to their ... dental insurance plans. These inquiries can range from providing an effective date on an account to helping a member better understand their dental benefits. **Here are some additional details regarding responsibilities:** + Responsible for interacting with… more
- FirstBank (Lakewood, CO)
- …Apply today to learn more and join the team! **A Brief Overview** The Contact Center Representative works in a fast-paced call center atmosphere focusing on either ... general customer service or online banking support for a variety of consumer and commercial customers. The Representative assists customers in an efficient, friendly and professional manner with a complex array of banking questions, general inquiries, or… more
- Commonwealth Care Alliance (Boston, MA)
- …Reporting to the Manager, Marketing Operations, the Content Strategist III is responsible for creating content, managing content workflows, and coordinating ... deliverables that will help improve audience comprehension and support appropriate channel execution. Supervision Exercised: - No, this position does not have direct reports. . Massachusetts Market Contract Key Personnel: - No, this position is not identified… more
- Home Depot (Atlanta, GA)
- …+ 35% Solution Development - Proficiently design and develop algorithms and models to use against large datasets to create business insights; Execute tasks with high ... levels of efficiency and quality; Make appropriate selection, utilization and interpretation of advanced analytical methodologies; Effectively communicate insights and recommendations to both technical and non-technical leaders and business customers/partners;… more
- Merck & Co. (Rahway, NJ)
- …Director, Customer Support for US Pet Technology. We're looking for an experienced contact -center leader to shape the customer experience for pet owners using our ... owners. The Associate Director will own the vendor relationship for our contact center partner, lead QA and coaching programs, run data-driven outreach campaigns,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …responsible for managing the day-to-day operations of Patient Safey & Technical Complaints Contact Center. This role ensures the program and its agents are set-up ... identifies and executes new opportunities related to Patient Safety/Technical Complaints Contact Center operations to ensures NNI provides best-in-class support to… more
- Florida Atlantic University (Jupiter, FL)
- …insurance reimbursements, and other Workday duties + Serve as office contact to Facilities management and Office of Information Technologies (OIT) Administrative ... Seminar Series including hotel reservations + Serves as primary point of contact for the organization/logistical coordination for all Brain Institute events +… more
- Universities of Wisconsin (Whitewater, WI)
- …in retention of students. This position serves as a main point of contact for students and provides information about educational options and academic requirements; ... students as needed Serves as a main point of contact for students and provides information about educational options...of the following documents: Cover Letter Resume Name and contact information for three professional references Contact … more
- Universities of Wisconsin (Menomonie, WI)
- …secures resources for meetings, programming, events, and unit operations Serves as primary contact via phone and in person during scheduled work hours Responds to ... done by others Serves as a primary point of contact for individuals and groups, provides organizational information via...final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references,… more
- Universities of Wisconsin (Whitewater, WI)
- …and room change workflows. Serve as the primary point of contact for inquiries from first-year, transfer, and returning students. Coordinate accommodations ... online submission of the following documents: Cover Letter Resume Name and contact information for three professional references Contact Information: If you… more
- Florida Atlantic University (Boca Raton, FL)
- …and serve as a liaison between Residential Education, and Facilities Staff. + Contact vendors and contractors and coordinate the work with the Assistant Director of ... and supply budget and submit for approval to Assistant Director of Housing. + Contact vendors and suppliers, as needed, and make purchases of supply parts and tools… more
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