- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Job Title:** Contact Center Workforce Planning Assoc III **Position Overview:** The Contact ... Workforce Planning Assoc III plays a critical role in optimizing contact center operations. This position is responsible for advanced scheduling, forecasting,… more
- Help at Home (Chicago, IL)
- …on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily operations of ... the contact center , ensuring customers are receiving the highest level of service and quality by assisting and supporting all agents to provide the best customer… more
- AbbVie (North Chicago, IL)
- …Tok (https://www.tiktok.com/@abbvie) . Job Description Position will be responsible for contact center forecasting, productivity reporting and analytics and will ... act as a consultant to contact center leadership, providing complex information with broad operating latitude. Responsible for effectively administering the… more
- EverBank (Jacksonville, FL)
- ** Contact Center Leader** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, objectives, ... **Key Responsibilities and Duties** + Develops and executes on high-level contact center strategies and plans ensuring alignment with the department's short-term… more
- Fiserv (Alpharetta, GA)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center DevOps **About Your Role:** You will be a key contributor in ... building and supporting the core Contact Center applications, leveraging modern technologies and automation to power exceptional customer experiences-both… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 78849 Posted On 08/20/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, Contact Center , and Telephony technologies, as well as business analysis methodologies. This role will… more
- Huron Consulting Group (Van Buren, AR)
- …to create sustainable solutions that drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team, you will ... planning, design perspective and leadership, client relationship management, and oversight of contact center managed services solution. This role is ideal for… more
- Needham Bank (Needham, MA)
- …analyst and is responsible for customer service and sales including contact center process procedures/knowledgebase/communication, sales and quality programs, ... contact center technology support, scheduling/staffing, , employee and customer satisfaction...perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES + Defines contact center strategy and leads the implementation… more
- Wawa, Inc. (IA)
- …**Schedule:** 2nd Shift 7:30pm - 11:30pm (20 hours/week, 7-day availability) At Wawa, our Contact Center Representatives are the friendly voice, on the other end ... store Associates and customers reach out to for a multitude of needs. Our Contact Center Representatives are proud to be part of our beloved brand that is… more
- Walmart (Bentonville, AR)
- …** **What you'll do ** Qualification: - Minimum of 6 months to 1 year Contact Center or Customer Service experience - Please note, this position requires ... techniques and tools to identify and break down business problems related to contact center operations. Suggests alternative approaches solutions for contact … more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Peckham, Inc. (Grand Rapids, MI)
- …can gain a complete view of your experiences* Peckham Inc. - Director of Contact Center Solutions POSITION SUMMARY The Director of Business Services provides ... DUTIES AND RESPONSIBILITIES include the following: + Coordinate the preparation of contact center proposals, business plans, proposal work statements and… more
- State of Indiana (Indianapolis, IN)
- Enterprise Contact Center Deputy Director Date Posted: Sep 10, 2025 Requisition ID: 465280 Location: Indianapolis, IN, US, 46204 Work for Indiana Begin a ... agencies achieve business objectives and innovation. Role Overview: The Enterprise Contact Center Deputy Director plays a pivotal leadership role in overseeing… more
- Fiserv (Frisco, TX)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor in ... building and supporting core Contact Center applications, leveraging modern technologies and automation to create exceptional internal and external customer… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** Public Storage is hiring for a Contact Center Support Technician to join our IT Service Delivery Team in ... provide software, hardware, telecommunications, network and connectivity support to our Contact Center team. The role performs all activities to complete service… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- Contact Center Staff DHA inTransition Spt Svcs Contact Center Category Administration Description Organization Established in 2006, Interactive ... Holdings(IGH)is seeking qualified, trained and capable individual to serve as Contact Center Program Staff for the Defense Health Agency's inTransition Support… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple campaigns. If… more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center to ... team in Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding of customer service… more
Related Job Searches:
Bilingual Contact Center Representative,
Contact Center Agent,
Contact Center Customer Experience,
Contact Center Manager,
Contact Center Representative,
Contact Center Specialist,
Contact Center Supervisor,
Contact Center Triage Consultant,
Entry Level Contact Center,
Senior Contact Center Engineer