- Suburban Propane (Syracuse, NY)
- …coordinates implementation of corrective measures + Performs system administration on configurations, contact center agent system, telephone logons, agent ... We're looking for a **Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and maintain data… more
- Air Conditioning Contractors of America (Clinton Township, MI)
- The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent ... also assists the Call Center Manager in achieving the applicable sections of the...achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with… more
- Parexel (Baltimore, MD)
- **Work Location** : onsite in Baltimore, MD At Parexel, the **Call Center Agent ** is a business crucial role in ensuring panels of volunteers for clinical ... potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system) + Scheduling screening… more
- DHL Express, Inc. (East Windsor, NJ)
- …YOUR career with DHL today ** DHL is currently hiring for a **Service Agent ** . Operation Agents provide operational management and support at service center ... customer service, sales and operational support for the Service Center + Answers phone and greets visitors + Resolves...perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request… more
- DHL Express, Inc. (Middleburg Heights, OH)
- …Start YOUR career with DHL today DHL is currently hiring for a Service Agent . Operation Agents provide operational management and support at service center ... customer service, sales and operational support for the Service Center * Answers phone and greets visitors * Resolves...to receive other benefits and privileges of employment. Please contact us to request accommodation. References Visible links 1.… more
- Morley (Lansing, MI)
- …Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted ... or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday +...to participate in the application or interview process, please contact ###@morleynet.com . Thank you for your interest in… more
- Principal Financial Group (Des Moines, IA)
- …You'll Do** We're looking for a Product Manager to join our Digital Contact Center Platform team in the Enterprise Experience Enablement product organization. ... Create and execute on the vision and strategy for our enterprise Digital Contact Center Platform capabilities, enabling seamless voice, chat, and video… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …make a difference? The Position The Manager - Technical Complaints Call Center Oversight is responsible for overseeing the initial evaluation of technical complaints ... CMR (ie Regulatory) and outside of CMR (ie Customer Care Call Center ). Involves external vendor management handling technical complaints. Essential Functions Act as… more
- Home Depot (Atlanta, GA)
- …like Google Cloud (preferred), AWS, Azure etc + Experience with multi agent programming frameworks like Google Vertex Conversation Builder, ADK, LangGraph, AutoGen ... etc + Experience with text classification, sentiment analysis, entity recognition, and language modeling to analyze and understand customer interactions. + Hands-on experience with building and fine-tuning generative models like GPT, Gemini, and Llama for… more
- Dickinson Financial Corporation (Kearney, MO)
- …The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web chat, secure mail ... part of a team under the direction of the center manager and assigned team leads. The agent... center manager and assigned team leads. The agent will be responsible for supporting department objectives through… more
- Jobleads-US (Boston, MA)
- …to implement or update integrations Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app Ensure compliance with data ... privacy standards within the ServiceNow HRSD environment Develop or maintain Virtual Agent topics based on business needs Conduct thorough testing in development… more
- Post Holdings Inc. (Lakeville, MN)
- …in Communications or Food/Nutrition **EXPERIENCE:** + 3-5 years of experience in contact center environment with demonstrated success and upward movement. + ... details of the contact as well as actions taken in Emplifi Agent database system. + Determines and performs appropriate action on escalation contacts using… more
- Advanced Energy (Denver, CO)
- …industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four ... close, account reconciliation and disclosure processes + Serves as the primary contact for internal and external audit requirements US Accounting Operations +… more
- BroadPath Healthcare Solutions (Tucson, AZ)
- …Protected Health Information (PHI) cleanup and compliance + Strong understanding of contact center processes and support operations + Exceptional customer ... QuickBase, or other database platforms (preferred but not required) + Background in contact center operations; BPO (Business Process Outsourcing) experience is a… more
- SMBC (Scottsdale, AZ)
- …CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ... complex, matrixed environments with cross-functional teams + Experience with GenAI and agent -based AI solutions. + Programming: Python, R, Scala, Java + Platforms:… more
- Stanford Health Care (Menlo Park, CA)
- …schedules, risks, and compliance. You'll serve as the central point of contact across operations, facilities, IT, vendors, and leadership, ensuring alignment with ... Required + Experience working in Healthcare and/or an Academic Medical Center . Preferred + Program management leading mission-critical programs that involve… more
- Oatey (Shakopee, MN)
- …Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact , Belanger, Lansas, and Durgo. At Oatey, we're doing big things - ... email, phone, fax or EDI. Coordinate with local sales agent to resolve customer application issues. + Ensure special...the manufacturing process. + Previous experience in a call center environment. + Previous experience in a technical support… more
- The Clorox Company (Durham, NC)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... the willingness and vision to act as a change agent **Workplace type:** 3 days in the office, 2...need assistance or accommodations due to a disability, please contact us at ###@clorox.com . Please note: this inbox… more
- The Clorox Company (Alpharetta, GA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... management analytic capabilities. You would also be a change agent to evolve and deploy insights and optimizations for...need assistance or accommodations due to a disability, please contact us at ###@clorox.com . Please note: this inbox… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …+ Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys Cloud platform. + Provide technical leadership in ... disaster preparedness fairs and more. + Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling. + Need… more
Related Job Searches:
Agent,
Blended Contact Center Agent,
Center,
Center Agent,
Contact,
Contact Center,
Contact Center Agent II,
Contact Center Agent Remote,
Contact Center Agent Tier,
Medical Contact Center Agent