- USAA (Phoenix, AZ)
- …resources to support members with some assistance.Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining ... military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: The hiring range for this… more
- USAA (Phoenix, AZ)
- …while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems/programs while ... military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: The hiring range for this… more
- ITW (Troy, OH)
- …Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily ... and address customer concerns in a timely manner. The manager directly manages all contact center processes and communication workflows, ensuring they… more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... in Chicago, Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a demonstrated understanding of customer service and… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource Operations Manager… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Comerica (Frisco, TX)
- Technology Manager , Contact Center Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager , Contact ... optimizing and enhancing the technology stack that powers our contact center operations. You will oversee Amazon...cost, and ongoing operational plans and cost). The Technology Manager also oversees client, customer, and vendor relations to… more
- State of Michigan (Lansing, MI)
- State Administrative Manager 15 - Contact Center Technology Section Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4914002) Apply ... State Administrative Manager 15 - Contact Center Technology Section Salary $93,681.00 - $134,751.00 Annually Location Lansing, MI Job Type Permanent Full… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …policies and procedures, manages the day-to-day organization and direction of either the Contact Center or Branch Experience team. Ensures that MSR's provide a ... and executes a staffing plan, coordinating experience team assignments for Branches or Contact Center ensuring adequate coverage. + Assists in developing and… more
- Grand Canyon Education (Phoenix, AZ)
- …Date: June 30, 2025 Manager : Student Contact Center - Student Contact Center Manager Application Instructions Please click on the link below to ... Student Worker - Student Contact Center - Call Center Specialist Click Here to Apply Online Job Description Position Summary/Purpose: Grand Canyon Education… more
- Cognizant (Dallas, TX)
- …**Cognizant is an Equal** **Opportunity Employer M/F/D/Vs** **Certifications Required** Certified Contact Center Manager (CCCM) or equivalent certification. ... **Healthcare Service Line Sales Specialist - Moment Contact Center ** Location: Minneapolis, MN, New Jersey, Dallas TX **Job Summary** We are seeking a highly… more
- Paycom Online (Oklahoma City, OK)
- …maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deployments and related hardware ... 2/3 Protocols** + **LAN/WAN TCP/IP, MPLS, BGP, VPN** + **Cisco Call Manager , Cisco Unity, Cisco Contact Center (PCCE)** + **Cisco CUBE, Call Manager … more
- VNS Health (Manhattan, NY)
- OverviewAssists the designated Contact Center Shared Services Manager in the development, implementation, coordination, and supervision required to maintain ... the planning, coordination and implementation of training programs for Contact Center Shared Services (CCSS) staff. *... Manager and works with the necessary internal contact center groups to ensure all aspects… more
- First Horizon Bank (Knoxville, TN)
- …knowledge, and skills to competently and efficiently complete assignments + Assists the Contact Center Quality Control Manager in maintaining an effective ... their customers one opportunity at a time. **Position Overview:** The Contact Center Quality Specialist provides a comprehensive assessment of Contact … more
- First Horizon Bank (Knoxville, TN)
- …performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports ... and is responsible for the team's adherence to corporate attendance and employment policies. A high degree of autonomy and business acumen is required. Responsible for the overall coordination and management of a segment of the company's bank activities or one… more
- Penn State Health (Hershey, PA)
- …status, and family medical or genetic information._ **Union:** Non Bargained **Position** Manager - Corporate Services Contact Center **Location** US:PA: ... OF POSITION:** Responsible for providing 365-day coverage from 6:00am-10:00pm for the Contact Center responsibilities including Careline, MD Network, and Patient… more
- CGI Technologies and Solutions, Inc. (Columbus, OH)
- …works closely with the Ohio based managers along with the Finance Manager and Contact Center Manager in assuring timely and correct delivery of related ... **State Manager ** **Category:** Leadership and Management Roles **Main location:**...of affordable housing has an opening for a State Manager . This is an opportunity to join an energetic… more
- Lilly (Indianapolis, IN)
- …to make life better for people around the world. Lilly Patient Services Associate, CSP Contact Center Lilly Patient Services (LPS) is a center of excellence ... adherence and persistency, and deliver industry-best customer experiences. The Associate, CSP Contact Center is responsible for the successful execution of… more
- Sarasota County Government (Sarasota, FL)
- …for a Customer Experience Strategist and Knowledge Base Coordinator to report directly to the Contact Center manager . If selected, you will be involved in ... project planning, and knowledge base development. This position reports directly to the Contact Center manager and is involved in the daily operations and… more
- Camping World (AR)
- … center and telephony systems management: + Cisco Unified Contact Center Enterprise + Cisco Unified Communications Manager + Cisco Unified Border Element ... We are looking for a Contact Center Engineer to join our...CVP Call Studio + Upkeep user configuration in Configuration Manager , Unified Communications Manager , and Unity Connection… more
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