- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Centene Corporation (Sacramento, CA)
- …and meet company strategic objectives. The Program Manager III will support Contact Center Operations within Healthnet. The Program Manager ... improve service levels and to ensure regulatory compliance through enhanced operations + Develop strategies to realize improvement opportunities, and ensure… more
- CoreSite (Reston, VA)
- As a leader in CoreSite's Operations team, the Manager - Data Center Operations is responsible for all operational aspects and uptime of the data ... base building support systems. All Data Center Operations staff reports through the Manager -...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- CoreSite (Chicago, IL)
- …the future of digital infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in ... CoreSite's Operations team, the Senior Manager - Data Center Operations ...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- ITW (Troy, OH)
- …Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of a contact ... and address customer concerns in a timely manner. The manager directly manages all contact center...is consistently reinforced as a core value in all contact center operations . **Supervisory Responsibilities**… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager ** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...Center Operations to completion. The Outsource Operations Manager monitors compliance of external partners… more
- City of New York (New York, NY)
- …facilities teams on day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility: for ... workspaces; quality control for check print/handling functions; The Data Center Operations manager is an...is grouped together and label; serve as point of contact for visitors to the data center ;… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** **Overview** The Director of Contact Center Operations provides leadership and accountability for the contact center . The Director ... of Contact Center Operations will implement strategies to provide exceptional customer experience...progressive leadership with 3 of those years at a manager or director level. + Must have extensive knowledge… more
- State of Michigan (Lansing, MI)
- State Administrative Manager 15 - Contact Center Technology Section Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4914002) Apply ... State Administrative Manager 15 - Contact Center ...the management and progression of technology utilized across MDOS operations . Position Description -State Administrative Manager 15… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...to report to work at one of our physical contact center locations. To be considered for… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... possess a strong work ethic. A background in call center operations management is required, and customer...to report to work at one of our physical contact center locations. To be considered for… more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a...tools, CRM applications, Reporting, etc.). This person will oversee contact center operations ensuring high… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Manager of the Operations Control Center (OCC) Operations Communications Salary $73,957.00 - $119,492.00 Annually Location Baltimore City Job Type Full ... Continuous + Description + Benefits Description Maryland Transit Administration Manager of the Operations Control Center...Operations Communications OCC is the central point of contact between the modes in the Central Control … more
- Lilly (Indianapolis, IN)
- …to make life better for people around the world. Lilly Patient Services Associate, CSP Contact Center Lilly Patient Services (LPS) is a center of excellence ... persistency, and deliver industry-best customer experiences. The Associate, CSP Contact Center is responsible for the successful...work-around to LPS team members and restoration to normal operations + Work with other LPS teams and vendor… more
- Penn State Health (Hershey, PA)
- …MD Network, and Patient Relations line. Responsible to manage and lead the daily operations associated with the Contact Center including staffing, coaching, ... status, and family medical or genetic information._ **Union:** Non Bargained **Position** Manager - Corporate Services Contact Center **Location** US:PA:… more
- University of Utah (Salt Lake City, UT)
- …07/17/2024 **Requisition Number** PRN39218B **Job Title** Manager , Multimedia **Working Title** Manager , UEN Video Operations Center **Job Grade** F ... Operations Manager for its UEN Video Operations Center ( VOC ). The UEN...). The UEN VOC is the first point of contact for technical support of UEN's world class IVC… more
- Amazon (Hilliard, OH)
- …and reliability to meet or exceed defined service levels of data center operations . The Data Center Facility Manager will oversee operations ... in the life We are seeking an energetic Data Center Facility Manager to serve as a...the electrical and mechanical systems involved in critical data center operations including systems such as feeders,… more
- University of Washington (Seattle, WA)
- …and service." We are seeking a hands on manager to be the Network Operations Center Manager overseeing the daily operations and effectiveness of ... level agreements (SLA) to ensure customer satisfaction The Network Operations Center Manager is expected...office each week.Required to be on-call for emergency escalation contact , and to respond in a timely and appropriate… more
- Amazon (Aurora, CO)
- …experience managing large, complex programs? Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Site Manager to join the Global ... infrastructure management team and we are looking for a manager with experience in people leadership, a strong technical...in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive… more
- Montana State University (Bozeman, MT)
- …###@montana.edu ### Classification Title Managing Director Working Title Farm Operations Manager - Western Triangle Ag Research Center *Conrad, MT* Brief ... Position Overview The Farm Operations Manager ( FOM ) at Western Triangle Ag...Help manage space and resources allocations in the research center . + Manage day-to-day operations , and safety… more
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