- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: ... environment, familiar with related policy and procedures + Contact Center Representative I - Less than...policies, procedures and state and federal laws effecting all operations of the Center . Should have a… more
- CoreSite (Reston, VA)
- …the future of digital infrastructure while nurturing your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in ... CoreSite's Operations team, the Senior Manager - Data Center Operations ...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- CoreSite (Secaucus, NJ)
- …shaping the future of digital infrastructure while nurturing your professional growth and success. Manager , Facilities & Data Center Operations Role - As a ... leader in CoreSite's Operations team, the Manager - Data Center Operations ...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- ITW (Troy, OH)
- …Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of a contact ... and address customer concerns in a timely manner. The manager directly manages all contact center...is consistently reinforced as a core value in all contact center operations . **Supervisory Responsibilities**… more
- Sacramento Credit Union (Sacramento, CA)
- TITLE: CONTACT CENTER MANAGER STATUS:...daily operations and strategic direction of our Contact Center . You'll be responsible for developing ... and experienced leader to join our team as a Contact Center Manager . We're looking...DUTIES: + *Plans, directs and monitors the activities and operations of Contact Center sales… more
- City of New York (New York, NY)
- …facilities teams on day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility: for ... workspaces; quality control for check print/handling functions; The Data Center Operations manager is an...is grouped together and label; serve as point of contact for visitors to the data center ;… more
- Wells Fargo (Irving, TX)
- …teams to align on campaigns and initiatives. Operational Excellence: + Oversee daily contact center operations , ensuring adherence to compliance, quality, ... US **About this role:** Wells Fargo is seeking a ** Contact Center Sales Associate Manager ...team members, and ensuring exceptional customer experiences through effective ** contact center ** operations . The ideal… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...to report to work at one of our physical contact center locations. To be considered for… more
- Mass Markets (Wichita, KS)
- …in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and… more
- Black & Veatch (Overland Park, KS)
- **Remote Operations Center Manager ** Date: Jun...any and all users. If you would like to contact us regarding the accessibility of our website or need ... functions as the manager of the **Remote Operations (Control) Center (ROC)** , responsible for...completing the application process because of a disability, please contact the Employee Relations Department at +### or via… more
- Stanford University (Stanford, CA)
- HR Service Center Benefits & Operations Manager Redwood City, California, United States Human Resources Post Date May 27, 2025 Requisition # 106506 --> Sign ... Human Resources (UHR) is seeking a Human Resources Service Center Benefits & Operations Manager ...any part of the application or hiring process should contact Stanford University Human Resources at ###@stanford.edu . For… more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business Contact Center ... Illinois (US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a...tools, CRM applications, Reporting, etc.). This person will oversee contact center operations ensuring high… more
- Mass Markets (Mesilla, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... possess a strong work ethic. A background in call center operations management is required, and customer...to report to work at one of our physical contact center locations. To be considered for… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Manager of the Operations Control Center (OCC) Operations Communications Salary $73,957.00 - $119,492.00 Annually Location Baltimore City Job Type Full ... Continuous + Description + Benefits Description Maryland Transit Administration Manager of the Operations Control Center...Operations Communications OCC is the central point of contact between the modes in the Central Control … more
- University of Utah (Salt Lake City, UT)
- …07/17/2024 **Requisition Number** PRN39218B **Job Title** Manager , Multimedia **Working Title** Manager , UEN Video Operations Center **Job Grade** F ... Operations Manager for its UEN Video Operations Center ( VOC ). The UEN...). The UEN VOC is the first point of contact for technical support of UEN's world class IVC… more
- Amazon (Plain City, OH)
- …and reliability to meet or exceed defined service levels of data center operations . The Data Center Facility Manager will oversee operations ... in the life We are seeking an energetic Data Center Facility Manager to serve as a...the electrical and mechanical systems involved in critical data center operations including systems such as feeders,… more
- University of Washington (Seattle, WA)
- …and service." We are seeking a hands on manager to be the Network Operations Center Manager overseeing the daily operations and effectiveness of ... level agreements (SLA) to ensure customer satisfaction The Network Operations Center Manager is expected...office each week.Required to be on-call for emergency escalation contact , and to respond in a timely and appropriate… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- Assists the Director of Contact Center Operations to effectively manage the contact center and provides direct supervision and leadership to ... Triage Consultants + Possesses strong customer service skills, knowledge of Contact Center operations , and knowledge and understanding of military lifestyle… more
- Nordstrom (Seattle, WA)
- Job Description The Asset Protection Operations Center (APOC) Manager leads a team of investigators responsible for safeguarding Nordstrom's people, assets, ... Asset Protection and cross-functional leaders, proactively gathering feedback to ensure the Operations Center aligns with evolving business needs. + Partner with… more
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