- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. +… more
- Walmart (Bentonville, AR)
- …impact. **This role requires a visionary leader with deep experience in eCommerce contact center operations , a passion for delivering exceptional seller ... **What you'll do ** Location: Bentonville, AR **Group Director, Contact Center - Operations and... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Amazon (Seattle, WA)
- …lead a group of talented individuals who drive improvements in our data center operations through effective program management and cross-functional ... Technical Program Management to join our Data Center Community Central Operations organization. As part...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
- ProSphere Tek (Washington, DC)
- …operational excellence for Federal Government organizations. PSI is currently seeking a Technical Program Manager (PM) / Operations Center Manager to serve ... as the single point of contact for all contractor activities supporting the US Secret...coordination, and execution of all Service Desk (SD), Network Operations Center (NOC), and Network Operations… more
- AIG (Jersey City, NJ)
- …of standards and ensures operations teams maintain these standards through the contact center estate. + Owns and drives the process for toll-free number ... customers to manage risk. Join us as a Senior Contact Center Engineer to play your part...emerging technologies. + Identifies and leverages best practices among engineering/ operations staff as well as within peer teams. +… more
- Amazon (Umatilla, OR)
- …older - Willingness to participate in shift rotations to support 24/7 data center operations Preferred Qualifications - Knowledge of computer hardware components ... software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people… more
- CoreSite (Secaucus, NJ)
- …The Manager - Data Center Operations is responsible for implementing the Data Center Operations Program at his or her site. The Manager - Data ... integrated systems and IT. + Completion of CoreSite's Data Center Operations Qualification Program to...(9) months of employment. + Senior technical point of contact for all aspects concerning the maintenance, troubleshooting, and… more
- CoreSite (Reston, VA)
- …Senior Manager - Data Center Operations is responsible for implementing the Data Center Operations Program at his or her site and is responsible for ... your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in...is responsible for providing Field level technical expertise and program management for the maintenance and operation of the… more
- Zoom (Atlanta, GA)
- …presence, driving pipeline, and ensuring our customers understand how Zoom can transform their contact center operations . BDRs are expected to execute 70+ ... What to Expect We are looking for a Contact Center Business Development Representative (BDR)...executives and VPs in Customer Experience (CX), IT, and Operations . * Pipeline Management - Maintain accurate records in… more
- Mass Markets (Wichita, KS)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and ... are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ...country where the job is based. Subject to the program and location of the position + Must be… more
- Wells Fargo (Irving, TX)
- …teams to align on campaigns and initiatives. Operational Excellence: + Oversee daily contact center operations , ensuring adherence to compliance, quality, ... and developing team members, and ensuring exceptional customer experiences through effective ** contact center ** operations . The ideal candidate will have… more
- Mass Markets (Killeen, TX)
- …working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or ... to report to work at one of our physical contact center locations. To be considered for...seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and ... vary by site and project. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Mesilla, NM)
- …working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or ... to report to work at one of our physical contact center locations. To be considered for...seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings… more
- City of New York (New York, NY)
- …is seeking a highly motivated and experienced manager to oversee the FISA-OPA Data Center Operations Team within the Shared Systems division. Data Center ... day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility:...is grouped together and label; serve as point of contact for visitors to the data center ;… more
- Wawa, Inc. (IA)
- At Wawa, our Contact Center Representatives are the friendly voice, on the other end of the phone, who our store Associates and customers reach out to for a ... multitude of needs. Our Contact Center Representatives are proud to be... Representatives work across many departments including Technology, Store Operations and more. Our CCR's provide support for our… more
- University of Washington (Seattle, WA)
- …PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. The Contact Center offers a work-from-home program available to those who ... Req #: 243813 Department: UW MEDICINE CONTACT CENTER Posting Date: 03/18/2025 Closing...successfully complete the virtual training program along with meeting performance metrics and expectations. As… more
- Black & Veatch (Overland Park, KS)
- **Remote Operations Center Manager** Date: Jun 12,...any and all users. If you would like to contact us regarding the accessibility of our website or ... drive down operational, maintenance, and capital costs. The Remote Operations Center Team is a specialized group...completing the application process because of a disability, please contact the Employee Relations Department at +### or via… more
- Nebraska Public Power District (Columbus, NE)
- **Security Operations Center Specialist/Dispatcher-Night Shift** Columbus, NE, US, 68602-0499 **Security Operations Center Specialist/Dispatcher-Night ... Shift** to fill the position of Security Operations Center (SOC) Specialist I, II, or...research to assure satisfactory resolution. Assist with the training program by developing training material and training new Specialists.… more