- USAA (Phoenix, AZ)
- …resources to support members with some assistance.Effectively operate in a contact center environment and navigate multiple systems/programs while maintaining ... military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: The hiring range for this … more
- USAA (Phoenix, AZ)
- …while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and navigate multiple systems/programs while ... military service or a military spouse/domestic partnerPrior experience in a fast-paced contact center environmentCompensation range: The hiring range for this … more
- Central Maine Medical Center (Lewiston, ME)
- …community and for each other every day. Central Maine Healthcare is seeking a Patient Service Contact Center Rep to join our Patient Contact Center team! ... associated with either Patient Scheduling or Financial Clearance within the Patient Service Contact Center . Education and Experience: + High school graduate or… more
- Vanderbilt University Medical Center (Nashville, TN)
- …in patient care, education, and research. **Organization:** VUMC IT OPSVCS1 **Job Summary:** The Contact Center Operator provides contact center services ... * Contributes recommendations to processes and procedures in accordance with the contact center 's quality and productivity goals * Monitors processes and… more
- Lilly (Indianapolis, IN)
- …to make life better for people around the world. Lilly Patient Services Associate, CSP Contact Center Lilly Patient Services (LPS) is a center of excellence ... adherence and persistency, and deliver industry-best customer experiences. The Associate, CSP Contact Center is responsible for the successful execution of… more
- Intermountain Health (Columbus, OH)
- **Job Description:** The Director of Contact Center Operations is responsible for leading the operational management, and overall performance of a virtual call ... Functions** **Operational Management** + Oversees the daily operations of the contact center , ensuring efficient and effective service delivery. Monitors… more
- Bright Horizons (Newton, MA)
- **This is a remote role in the United States.** Serve as the contact center expert for contact center as a software (CCaaS) capabilities and ... root cause analysis. Liaison with vendor technical support. Communicate effectively with contact center leadership and their stakeholders. Remain current on new… more
- Fairview Health Services (St. Paul, MN)
- **Job Overview** **Overview** The Director of Contact Center Operations provides leadership and accountability for the contact center . The Director of ... exceptional customer experience and help assure the overall strength of the contact center . Major functions typically include scheduling, registration, nursing,… more
- Zoom (Atlanta, GA)
- What to Expect We are looking for a Contact Center Business Development Representative (BDR) to join our growing team. In this role, you will play a critical ... upmarket enterprise segment, focusing on strategic engagement with key decision-makers in the Contact Center as a Service (CCaaS) space. This role requires… more
- ITW (Troy, OH)
- …safety is consistently reinforced as a core value in all contact center operations. **Supervisory Responsibilities** + This position will directly lead and ... Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily operations of… more
- Concentrix (Columbus, OH)
- Job Title: Sr. Product Support Engineer ( Contact Center Experience, Cloud Systems) Job Description We're Concentrix. A new breed of tech company - ... provide support for CCaaS services to Concentrix CCaaS (Cloud Contact Center ) clients in a managed services...Genesys Cloud CX, Google CCAI, or NICE CXone. The position will be part of a team supporting external… more
- Grand Canyon Education (Phoenix, AZ)
- …to support the mission of Grand Canyon University through GCE's Student Contact Center . The purpose of this position is to assist the Student Contact ... Student Worker - Student Contact Center - Call Center... Specialist Click Here to Apply Online Job Description Position Summary/Purpose: Grand Canyon Education (GCE) is seeking a… more
- Mass Markets (Las Cruces, NM)
- …Management. Schedules vary by site and project. This is an on-site, entry-level position . Prior contact center experience isn't required; candidates ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CONTACT CENTER REPRESENTATIVE DO? This position supports customer service… more
- Qualtrics (Seattle, WA)
- …think that's work worth doing. **Senior Product Manager- (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have This Role** + The Customer Care ... roadmap for ingesting, analyzing, and surfacing actionable insights from contact center data. + Collaborate with engineering,...explore your best role and company fit._ _For full-time positions ,_ this pay range is for base per year;… more
- State of Michigan (Lansing, MI)
- …Job Description This position serves as the day-to-day manager of the Contact Center Technology Section (CCTS) and provides supervision to staff responsible ... for supporting and overseeing the contact center system(s). The position ...annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance… more
- University of Washington (Seattle, WA)
- Req #: 243813 Department: UW MEDICINE CONTACT CENTER Posting Date: 03/18/2025 Closing Info: Open Until Filled Salary: $3,861 - $5,521 per month (paid hourly ... rate) Shift: First Shift Notes: Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays.… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW Looking to work for a fast... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the ... and success of your team. This is a management-level position . Prior experience in management, supervisor, or customer service...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Penn State Health (Hershey, PA)
- …information._ **Union:** Non Bargained ** Position ** Manager - Corporate Services Contact Center **Location** US:PA: Hershey | Professional | Full Time ... POSITION :** Responsible for providing 365-day coverage from 6:00am-10:00pm for the Contact Center responsibilities including Careline, MD Network, and Patient… more
- Penn State Health (Hershey, PA)
- …veteran status, and family medical or genetic information._ **Union:** Non Bargained ** Position ** Contact Center Specialist I- Corporate Services ... Provides essential telephone coverage from 6:00am-10:00pm 365 days per year for Contact Center responsibilities including the Careline, MD Network, MD Network… more
- UCLA Health (Los Angeles, CA)
- Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment,...experience, and equity. The full salary range for this position is $105,200 - $250,600 annually. The budgeted salary… more
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