- Help at Home (Chicago, IL)
- …We're focused on serving people and the communities we are part of._ **Job Summary:** The Contact Center Team Lead will be responsible for overseeing the ... to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of...daily operations of the contact center , ensuring customers are receiving the… more
- Hackensack Meridian Health (Neptune City, NJ)
- …advancing our mission to transform healthcare and serve as a leader of positive change. The ** Contact Center Team Lead ** will provide hands-on support to ... they are following correct procedures and protocols. With direction from Contact Center management, Team Leads will work collaboratively with representatives… more
- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- OneMain Financial (Baltimore, MD)
- We are seeking a **CCaaS Lead Engineer** to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance ... technical expertise, project management skills, and a collaborative mindset to deliver seamless contact center solutions. Title: Lead Platform Engineer (IC3)… more
- Canon USA & Affiliates (Chesapeake, VA)
- …9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. The ... ideal candidate is a strong communicator and team leader with a passion for delivering exceptional customer...2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of… more
- Mass Markets (Mesilla, NM)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Cognizant (Chicago, IL)
- Cognizant Technology Solutions is currently seeking a highly skilled ** Contact Center Engagement Delivery Lead ** who will be responsible for managing client ... development team and execute design methods on Contact center project with sizable team...Center products knowledge and whole contact center domain knowledge. * Ability to lead … more
- Motion Recruitment Partners (North Chicago, IL)
- Senior Delivery Lead / Contact Center /...Delivery Lead ** to work in our client's Contact Center Solutions Technology team . This ... out its mission in serving their patients. A Delivery Lead is responsible for planning, coordinating, and delivery of...will be the resource Management, Scrum Master for the Contact Center Solutions Dev team .… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our ... CCaaS ( Contact Center as a Service) solutions. The...center solutions. **In the Role you will:** + Lead the design, deployment, and configuration of CCaaS platforms… more
- Cedars-Sinai (Los Angeles, CA)
- …our care the most. **Req ID** : 6176 **Working Title** : Admissions Team Lead - Patient Access Contact Center (Hybrid) **Department** : CSRC Sched Reg ... efficient and appropriate utilization of resources. Acts as a resource for team members by assisting with coaching, training orientation of new hires, professional… more
- General Dynamics Information Technology (Fairfax, VA)
- …safe and tomorrow is smarter. Our work depends on Training Specialist Advisor joining our team to ensure that Contact Center agents are effectively trained ... to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** Training **Skills:** Call Center , Contact Center Operations, Contact Center … more
- Vanderbilt University Medical Center (Nashville, TN)
- …level of knowledge within a professional area and working knowledge of other areas. Team Interaction: May lead mid-sized projects; coaches and guides team ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and… more
- Cognizant (Minneapolis, MN)
- **About the role** We are seeking an **Amazon Connect Contact Center Lead ** with 10 to 12 years of experience to join our team in an onsite work model. ... and recommend optimal solutions to solve those needs. . Lead the implementation of Contact Center Transformation solutions that meet business requirements,… more
- Mass Markets (Wichita, KS)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Amazon (Herndon, VA)
- …optimal and gratifying by way of consistency, reliability and attention to detail. The Technical Team Lead (TTL) is responsible for ensuring that the FOC team ... Operations Center is responsible for 24X7 monitoring of the data center 's physical infrastructure. This team ensures that the customer experience will… more
- TekSynap (Arlington, VA)
- …Leadership and work assignment + Data Center CI Management **Overview** We are seeking Data Center Team Lead to join our team supporting the Federal ... and performance Dedicated Team Leads for each of the following areas:Data Center Operations 1. Data Center Operations 2. Wintel;iii. VMware / virtualization;… more
- IBM (Reston, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead , you will support IBM's consistent growth by bringing to the table your business ... Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM's top...bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI and… more
- Liberty Latin America (PR)
- **What's the role?** As the Contact Center Director, you will be...following:** + Manage, lead , and motivate a team of call center agents focused on ... levels of customer service, ensure call quality within the contact center , and deliver tight operational and... center strategies for both inbound and outbound lead generation, ensuring the team is equipped… more
- Wells Fargo (Irving, TX)
- …a dynamic and results-driven Contact Center Sales Associate Manager to lead a team of sales professionals within our Merchant Services Central Sales ... Team Leadership & Development: + Lead , coach, and mentor a team of contact center sales associates to achieve and exceed sales targets. + Conduct… more
- State of Colorado (Denver, CO)
- Lead Mid-Level Provider - Gilliam Youth Services Center - Denver Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4920655) Apply Lead ... of Human Services Division OCYF - Gilliam Youth Services Center Opening Date 04/25/2025 FLSA Determined by Position Type...requesting consultation and/or assistance with coverage. Serves as the lead medical liaison with the mental health team… more