- Help at Home (Chicago, IL)
- …We're focused on serving people and the communities we are part of._ **Job Summary:** The Contact Center Team Lead will be responsible for overseeing the ... daily operations of the contact center , ensuring customers are receiving the...to resolve issues identified from trends. **As a People Leader :** **_You lead with empathy, vulnerability, and… more
- Hackensack Meridian Health (Neptune City, NJ)
- …our mission to transform healthcare and serve as a leader of positive change. The ** Contact Center Team Lead ** will provide hands-on support to PAC ... they are following correct procedures and protocols. With direction from Contact Center management, Team Leads will work collaboratively with representatives… more
- TruGreen (Rochester Hills, MI)
- …employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... team performance. + Accepts other delegated responsibilities from Contact Center leadership as needed to support...Abilities** + Strong Verbal and Written Communication Skills + Team Lead should have dynamic facilitation skills,… more
- M&T Bank (Buffalo, NY)
- …onsite and in person collaboration the other three days._ Manages the activities of our Contact Center Technology support team (ECCI - Off The Hook) ... major project activities. Remain current on activities outside the team that may impact the team or...experience and 3 years' leadership experience + **Extensive** **Call Center Technology or Contact Center … more
- Sacramento Credit Union (Sacramento, CA)
- …Sacramento Credit Union is seeking a dynamic and experienced leader to join our team as a Contact Center Manager. We're looking for someone who thrives ... daily operations achieve business objectives. + *Provides leadership and support to Contact Center team ; ensures a competent, motivated staff through hiring,… more
- Baystate Health (Holyoke, MA)
- …the region. We are seeking a customer service focused individual to join our Contact Center team in Neurosciences! **DEPARTMENT DESCRIPTION:** + Career ... Baystate Health, a nationally recognized leader in healthcare quality and safety, and home...healthcare quality and safety, and home to our Call Center . Baystate's Call Center , located in Holyoke,… more
- Motion Recruitment Partners (North Chicago, IL)
- Senior Delivery Lead / Contact Center /...Delivery Lead ** to work in our client's Contact Center Solutions Technology team . This ... out its mission in serving their patients. A Delivery Lead is responsible for planning, coordinating, and delivery of...will be the resource Management, Scrum Master for the Contact Center Solutions Dev team .… more
- Cognizant (Chicago, IL)
- Cognizant Technology Solutions is currently seeking a highly skilled ** Contact Center Engagement Delivery Lead ** who will be responsible for managing client ... development team and execute design methods on Contact center project with sizable team...Center products knowledge and whole contact center domain knowledge. * Ability to lead … more
- Wells Fargo (Irving, TX)
- …a dynamic and results-driven Contact Center Sales Associate Manager to lead a team of sales professionals within our Merchant Services Central Sales ... Team Leadership & Development: + Lead , coach, and mentor a team of contact center sales associates to achieve and exceed sales targets. + Conduct… more
- Mass Markets (Mesilla, NM)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Peckham, Inc. (Lansing, MI)
- …Bilingual Contact Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound ... position: 10:00am - 6:30pm MAIN DUTIES AND RESPONSIBILITIES + Lead a team of 10+ agents and...sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Lansing, MI Worker… more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- Canon USA & Affiliates (Chesapeake, VA)
- …9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. The ... ideal candidate is a strong communicator and team leader with a passion for delivering...2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of… more
- WestRock Company (Atlanta, GA)
- …and supporting people to ensure seamless experience and resolution. The Employee Contact Center team supports Smurfit-Westrock\u2019s people services in ... The opportunity: The Employee Contact Center (ECC) team ...the continuous enhancement of service quality. This position will lead a team of two direct reports… more
- Cognizant (Pleasanton, CA)
- **About the role** As a Genesys Lead Architect, you will make an impact by...You will be a valued member of the Moment Contact Center team and work ... expectations. **What you need to have to be considered** . . Contact Center domain & technology expertise. . Strong communication & stakeholder management. .… more
- Weill Cornell Medical College (New York, NY)
- …a manner consistent with the FDTC initiative's mission and values. + Works with the Contact Center Tower Lead to develop operational objectives that align ... and overall patient care needs. Promotes transparent communication among Contact Center leadership team . + Establishes measurable indicators of success… more
- OneMain Financial (Baltimore, MD)
- We are seeking a **CCaaS Lead Engineer** to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance ... management skills, and a collaborative mindset to deliver seamless contact center solutions. Title: Lead ...Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit… more
- Walgreens (Deerfield, IL)
- … teams. Position is responsible for short range forecasting as a key member of Contact Center (WFM team ). **Job Responsibility:** + Contributes and takes ... Forecasting **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 108 WILMOT ROAD,DEERFIELD,IL… more
- Comerica (Auburn Hills, MI)
- … Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager, Contact Center Technologies. In this role you will be ... optimizing and enhancing the technology stack that powers our contact center operations. You will oversee Amazon...efficiencies and reduce overall expense. + Partner with innovation team to test and learn emerging technology and its… more
- ManpowerGroup (Greater Landover, MD)
- …integrator in their search for a **Call Center /Customer Service Contact Center Representatives** to join their team in Landover, MD. The core business ... coordinates work with Senior Customer Engagement Specialists and CEC Team Lead , and collaborates with Delivery Teams...to all DOC employees during established business hours. The Contact Center Representative applies advanced skills and… more
Related Job Searches:
Center,
Contact,
Contact Center,
Contact Center Team,
Leader,
Team,
Team Leader