- Sacramento Credit Union (Sacramento, CA)
- …is seeking a dynamic and experienced leader to join our team as a Contact Center Manager . We're looking for someone who thrives in a leadership role and ... TITLE: CONTACT CENTER MANAGER STATUS:...TITLE: CONTACT CENTER MANAGER STATUS: EXEMPT DEPARTMENT: ...achieve business objectives. + *Provides leadership and support to Contact Center team ; ensures a… more
- Comerica (Auburn Hills, MI)
- …seeking a highly skilled and strategic technology leader to join our team as Manager , Contact Center Technologies. In this role you will be responsible ... Job Description Technology Manager , Contact Center Comerica...efficiencies and reduce overall expense. + Partner with innovation team to test and learn emerging technology and its… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: ... professional image of the Credit Union + Work with team towards meeting stated Service Level Expectations + Meet... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
- ITW (Troy, OH)
- …Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the daily ... and address customer concerns in a timely manner. The manager directly manages all contact center...and drive continuous improvement in service delivery. Additionally, the manager monitors key performance indicators, supports team … more
- Wells Fargo (Irving, TX)
- …are seeking a dynamic and results-driven Contact Center Sales Associate Manager to lead a team of sales professionals within our Merchant Services ... US **About this role:** Wells Fargo is seeking a ** Contact Center Sales Associate Manager ...Leadership & Development: + Lead, coach, and mentor a team of contact center sales… more
- NTT America, Inc. (Chicago, IL)
- …are currently seeking a Contact Center Manager - Business Contact Center to join our team in Chicago, Illinois (US-IL), United States (US). We ... seek an experienced ** Contact Center Manager ** with a...professional, customer centric service to external and internal customers. ** TEAM SUPERVISION:** + Work closely with NTT DATA Management… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Sprinklr (SC)
- …this role.** Working on the **Platinum Support Team ** the **Support Account Manager ** is the main technical support contact serving Sprinklr's largest and ... **What makes you qualified?** + **Experience deploying Voice and Non-Voice Contact center applications** like Genesys Engage, Amazon Connect, Cisco… more
- Mass Markets (Garden City, GA)
- …Client Services Manager to serve as the primary liaison between our BPO contact center and our clients. You will be responsible for managing client ... client services or account management in a BPO or contact center . + Strong relationship management and...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …+ Collaborates with the workforce management team to create and distribute contact center data and metrics to Military OneSource Leadership + Energizes and ... Assists the Director of Contact Center Operations to effectively manage the contact center and provides direct supervision and leadership to Contact … more
- Vibe Credit Union (Novi, MI)
- …satisfaction. Essential Duties + Team Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular ... in a fast-paced environment and oversee multiple priorities. Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong… more
- Mary Greeley Medical Center (Ames, IA)
- Lifepoint is seeking a PRN Case Manager to work at Mary Greeley Medical Center on the Acute Rehab unit. If you, or someone you know, might be interested in ... learning more about this opportunity, please contact : Julie Roberts Program Director, Acute Rehabilitation Unit Lifepoint Health ### Apply here- PRN Case Manager … more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...intake and execution of requests impacting 1:1 support operations team . (weekly evaluation, summary of intake, Trend analysis &… more
- Cognizant (Austin, TX)
- …using Nice technologies or similar technologies. You will be a valued member of the Contact Center team and work collaboratively with client and practice ... **About the role** As a Nice Contact Center Architect, you will make...10 to 14 years of experience to join our team . The ideal candidate will have expertise in NICE… more
- Cognizant (Minneapolis, MN)
- **About the role** We are seeking an **Amazon Connect Contact Center Lead** with 10 to 12 years of experience to join our team in an onsite work model. The ... solutions to solve those needs. . Lead the implementation of Contact Center Transformation solutions that meet business requirements, leveraging Amazon Connect… more
- Hills Bank (Hills, IA)
- …Hills Bank and let us surprise you with even more perks! SCOPE: The Customer Contact Center Supervisor will support the Hills Bank vision of creating "Customers ... for Life". The Customer Contact Center Supervisor will have attained all...role of supervisor for the entire department in the manager 's absence. ACCOUNTABILITIES: Escalated Support: + Handle customer interactions… more
- AIG (Jersey City, NJ)
- …reimagining the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an opportunity ... skills and experience as a valued member of the team . Make your mark in Information Technology At AIG,...you will create an impact The role of Senior Contact Center Engineer will be integral to… more
- AAA Mid Atlantic (Forks, WA)
- …quality, production, and all TCC/Organizational performance goals are achieved. + Assist Contact Center Associates and leadership team in resolving ... Alliance is seeking an experienced Travel Sales Supervisor for our dynamic Travel Contact Center ! This position will supervise Associates and oversees daily… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This...to report to work at one of our physical contact center locations. To be considered for… more
- Mass Markets (Killeen, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... communication skills, we need your help in managing call center customer service agents. While your team ...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
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