- XPO (Salt Lake City, UT)
- …complete required documentation and reports Adhere to company safety policies Maintain contact with service center personnel in a fast-paced and ... ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a… more
- Experian (Allen, TX)
- …process management, and ongoing product improvement + Contribute to the definition of Contact center technology product strategy and take product initiatives ... businesses manage the impact of a data breach. Experian's contact center team is seeking a talented...in partnership with internal & external stakeholders, UX/UI designers, technology teams, and guiding projects through the entire software… more
- The Mount Sinai Health System (New York, NY)
- ** Technology Specialist II - Senior Cisco Contact Center Engineer - Digital and Technology Partners - DTP Network Services - Hybrid/Onsite, Req#3012768** ... We are seeking a Senior Cisco Contact Center Engineer to join our dynamic team on-site two days / remotely three days a week at Mount Sinai Health System. The… more
- CVS Health (Nashville, TN)
- …Creates technical designs for a new enhancements or refinement of integrated call center technology . + Performs assessments and supports overall workforce design ... a subject matter expert with regards to the call center technology suite, and integrated endpoints. +...HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms). + 3-5+ Years of… more
- M&T Bank (Buffalo, NY)
- …in person collaboration the other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud ... component of project plans.Confer with other Development, operations staff and Technology staff in overall systems development direction from technical analysis to… more
- Chick-fil-A (Atlanta, GA)
- …owners, and other technical program leads. This role requires: + A solid understanding of contact center technology (ACD, IVR, IVA, WFM, and QA) with deep ... and best practices. + Influence organizational direction through technical knowledge of contact center technology . + In partnership with stakeholders, make … more
- Navient (Columbus, OH)
- …customer support teams, IT, business units) to understand their requirements and align contact center technology accordingly. **Your Impact:** + Overseeing ... Better:** + Contact Center Certification: Obtaining certifications specific to contact center technology , such as CCCE ( Contact Center … more
- CVS Health (Hartford, CT)
- …center systems Preferred Qualifications + Working knowledge of IP telephony and contact center technology including SIP, session border controllers, ... affordable. Position SummaryCVS Health is recruiting for a Senior Contact Center Engineer to be a key...and Five9 technologies. This individual will influence and provide technology strategy, direction, management, and support for the voice… more
- Randstad US (Cedar Rapids, IA)
- …Analyst collaborates and partners with the OnCall business to facilitate and implement Contact Center technology solutions. The Analyst will act as ... responsible for supporting and optimizing the implementation and usage of contact center technology solutions within the organization, analyzing system… more
- Mass Markets (Savannah, GA)
- …requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a ... POSITION OVERVIEW BLENDED CONTACT CENTER AGENT (INBOUND & OUTBOUND)...highly trained expert on products, technology , and business process you will work on behalf… more
- Lilly (Indianapolis, IN)
- …status) for this employment position. **Preferred Skills** + Demonstrated experience with Genesys Contact Center technology and Microsoft Teams Phone System, ... queues and Teams Admin Center + Experience with more than one contact center technology provider such as InContac, Five9, Ciso, Avaya, etc. + Experience… more
- Mass Markets (Wichita, KS)
- …role, you will be responsible for handling outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As ... call center representative position is a full-time contact center position that combines both inbound...a highly trained expert on products, technology , and business process you will work on behalf… more
- Mass Markets (Las Cruces, NM)
- …and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology . Develop your abilities and grow ... needs, and resolve customer issues + Utilize systems and technology to complete account management tasks + Recognize sales...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Savannah, GA)
- …? In this position, you will resolve customer service calls using modern contact center technology and customer experience strategy. When opportunities ... brands in the world as an expert on products, technology , and business process. Our Call Center ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Savannah, GA)
- …customers providing world class customer service. You will use state of the art contact center technology , sales skills and customer service skills in ... providing world class customer service. You will use state of the art contact center technology , sales skills and customer service skills in order to… more
- American Heart Association (Dallas, TX)
- …the support of customer service across the organization. + Lead external benchmarking for contact center technology and processes to better align with best ... has an excellent opportunity for a **National Vice President, Customer Engagement Center ** for our **National Center .** Location can be flexible/home-based. Must… more
- Carnival Cruise Line (Seattle, WA)
- …team acts as the liaison to, and representative of, the business for all contact center and reservation technology strategy and prioritization discussions ... inviting guests to savor the journey. We're looking for an amazing Commercial Technology Executive to fill this role. You'll be responsible for leading development… more
- CVS Health (Buffalo Grove, IL)
- …of the organization Preferred Qualifications: + Strong experience and project implementation on contact center technology + Experience working in Contact ... Position Summary CVS is recruiting for a strong technical lead/application architect for contact center application development. This individual will be the most… more
- Marriott (Columbus, OH)
- …Reporting to the Director, Product Management. The Product Manager II - CEC Contact Center Technology , supports the implementation and development of ... technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will… more
- Mass Markets (Las Cruces, NM)
- …service and selling focused organization, you will be trained on the latest contact center technology and customer experience methodology. Fluent Spanish ... and business customer needs then provide an effective solution, using state-of-the-art contact center technology and customer service methodology. Become… more
Related Job Searches:
Center,
Contact,
Contact Center,
Contact Center Technology Business,
Contact Center Technology Program,
Contact Center Technology Support,
Director Contact Center Technology,
Senior Contact Center Technology,
Sr Contact Center Technology,
Technology