- ITW (Troy, OH)
- …ITW Food Equipment Group LLC is an Illinois Tool Works Inc. subsidiary. **SUMMARY** The Customer Contact Center Manager is responsible for overseeing the ... daily operations of a contact center , ensuring efficient and effective customer service... customer concerns in a timely manner. The manager directly manages all contact center… more
- Hilton (Indianapolis, IN)
- …in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform _,_ you will bring your technical and contact ... qualifications:** + Seven \(7\) years or more of work experience in product, customer experience, high\-volume contact center technology, customer … more
- NTT America, Inc. (Chicago, IL)
- …(US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a demonstrated understanding of customer service and contact ... forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business...Reporting, etc.). This person will oversee contact center operations ensuring high levels of customer … more
- Wells Fargo (Irving, TX)
- …grow your career" in the US **About this role:** Wells Fargo is seeking a ** Contact Center Sales Associate Manager in Merchant Services Central Sales** as ... Consumer Lending. We are seeking a dynamic and results-driven Contact Center Sales Associate Manager ..., coaching and developing team members, and ensuring exceptional customer experiences through effective ** contact center… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Sprinklr (SC)
- …Fortune 100. Learn more about our culture here: The Sprinklr Way. **Job Description** ** Contact Center experience is required for this role.** Working on the ... **What makes you qualified?** + **Experience deploying Voice and Non-Voice Contact center applications** like Genesys Engage, Amazon Connect, Cisco… more
- Hills Bank (Hills, IA)
- …families. Join Hills Bank and let us surprise you with even more perks! SCOPE: The Customer Contact Center Supervisor will support the Hills Bank vision of ... creating "Customers for Life". The Customer Contact Center Supervisor will...role of supervisor for the entire department in the manager 's absence. ACCOUNTABILITIES: Escalated Support: + Handle customer… more
- Mass Markets (Garden City, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... are looking for a client-focused and relationship-driven Client Services Manager to serve as the primary liaison between our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …well as reinforces quality and customer service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules ... and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer ...Possesses strong customer service skills, knowledge of Contact Center operations, and knowledge and understanding… more
- Eliassen Group (Denver, CO)
- **Project Manager (Implementation & Deployment for Contact Center Solutions)** **Anywhere** **Type:** Permanent **Category:** Program/Project Management ... roles would be beneficial + Experience leading projects relating to Unified Communications, Contact Center , Call Center , IVR, UCaaS, CCaaS (preferred) +… more
- Comerica (Auburn Hills, MI)
- Job Description Technology Manager , Contact Center Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager , ... optimizing and enhancing the technology stack that powers our contact center operations. You will oversee Amazon...cost, and ongoing operational plans and cost). The Technology Manager also oversees client, customer , and vendor… more
- Vibe Credit Union (Novi, MI)
- …fullest potential through ongoing coaching and development. As the Digital Services Manager , you will be responsible for delivering exceptional service to both ... + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular...related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Manager ...1 team, which serves as the first point of contact for HR inquiries and handles I-9 processing and ... Resources (UHR) is seeking a customer service manager within the University Human Resources Service Center...1 team, which serves as the first point of contact for HR inquiries and handles I-9 processing and… more
- Mass Markets (Garden City, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Our team is looking for a highly skilled call center customer service manager who...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- KBR (Bethesda, MD)
- Title: Customer Service Center Manager Title: Customer Service Center Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... award KBR is seeking a highly motivated and career-oriented Customer Service Center Manager to...address their concerns and/or pointing them to the appropriate contact within the customer organization that can… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals...address and resolve member grievances. Serve as the Key Contact for State Fair Hearings, internal and external audits,… more
- Amazon (Austin, TX)
- …driven professional to join us as a Cloud Sales Center (CSC) Campaign Manager within our Customer Acquisition organization. This role is ideal for someone ... this position, you'll work at the intersection of sales, marketing, and customer and partner engagement, contributing to pipeline generation across multiple sales… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- AAA Mid Atlantic (Forks, WA)
- …Alliance is seeking an experienced Travel Sales Supervisor for our dynamic Travel Contact Center ! This position will supervise Associates and oversees daily ... of all TCC Associates. Monitor, mentor, and support the Contact Center staff in all aspects of...Center Associates' travel knowledge as well as sales, customer service, technical, and phone skills. + Real-time oversight… more
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