• GRAIL (Menlo Park, CA)
    …technology, and healthcare companies. For more information, please visit grail.com . The Customer Experience (CX) Architect is committed to and responsible for ... needs, activities, pain points, thoughts, and feelings. + Use a variety of customer experience tools and artifacts to document, visualize, and tell the story of… more
    DirectEmployers Association (10/30/25)
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  • Home Depot (Kyle, TX)
    **Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire ... co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement;… more
    DirectEmployers Association (10/31/25)
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  • United Site Services (Westborough, MA)
    …in every aspect of our business. **Primary Purpose** The Marketing Manager for Customer Experience and Communications represents the customer perspective in ... **Essential Functions** + Help craft USS vision for an overall Customer Experience program and contribute the Marketing perspective on ongoing cross-functional… more
    DirectEmployers Association (10/15/25)
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  • Principal Financial Group (Des Moines, IA)
    **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center, you will be handling inquiries from our customers related to ... to be escalated for resolution. Identifies innovation solutions to improve the customer experience and identifies voice of the customer opportunities for the… more
    DirectEmployers Association (10/11/25)
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  • Principal Financial Group (Des Moines, IA)
    **What You'll Do** We're looking for a ** Customer Experience Licensed Specialist 1** to join our Mutual Funds team! In this role, you'll serve as our primary ... and communicating next steps + Identify innovative solutions to improve the customer experience and identify voice of the customer opportunities for the… more
    DirectEmployers Association (10/09/25)
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  • CommScope, Inc. (Shakopee, MN)
    Customer Experience Specialist, Req ID: 79957 Location: Shakopee, Minnesota, United States In our 'always on' world, we believe it's essential to have a genuine ... This role may be for you! We are excited about adding a ** Customer Experience Specialist** who has a team player attitude, solid interpersonal skills and an… more
    DirectEmployers Association (09/30/25)
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  • Bluepeak (Rapid City, SD)
    …for our Communities."** **Overview of the Position Responsibilities** : The Customer Experience Specialist I will provide exceptional service support, ... and online applications/platforms. **What You Will Need:** + 1-2 years of customer service experience in the telecommunications/fiber optic industry preferred. +… more
    DirectEmployers Association (09/26/25)
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  • Ralliant (Albany, NY)
    …experiences that scale across brands and platforms? We're looking for a **Digital Customer Experience Architect** to lead the design and integration of our ... digital ecosystem-spanning ecommerce, customer data, and content systems. This is a high-impact...architecture with business strategy. **Requirements** + 7+ years of experience in digital architecture, software engineering, or ecommerce platform… more
    DirectEmployers Association (10/11/25)
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  • CommScope, Inc. (Catawba, NC)
    Customer Experience Specialist Req ID: 79956 Location: Catawba, North Carolina, United States In our 'always on' world, we believe it's essential to have a ... This role may be for you! We are excited about adding a ** Customer Experience Specialist** who has a team player attitude, solid interpersonal skills and an… more
    DirectEmployers Association (09/26/25)
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  • Merck & Co. (St. Petersburg, FL)
    …Industry, Business Data Analytics, Cash-Handling, Communication, Cross-Team Collaboration, Customer Engagement, Customer Experience Management, ... and systems to help them achieve better patient outcomes in their communities.The Customer Team Leader (CTL) plays a critical role in establishing our company's … more
    HireLifeScience (11/01/25)
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  • Merck & Co. (Boston, MA)
    …Management, Business Opportunities, Business Strategies, Client Communication, Compliance Policies, Customer Experience Design, Customer Experience ... Job DescriptionThe Virology Customer Representative is a key member of the...on better health outcomes (considers the HCP & patient experience ).Provide input into resource allocation decisions across customers.Identify and… more
    HireLifeScience (10/31/25)
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  • Merck & Co. (North Wales, PA)
    …strategy and design of longitudinal- customer engagement plans to ensure positive customer experience . Leverage brand segmentation and customer insights ... installing non-personal engagement best practices across the department to improve customer experience - Required Experience & Skillset Minimum of seven… more
    HireLifeScience (10/25/25)
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  • Merck & Co. (Rahway, NJ)
    …US Pet Technology. We're looking for an experienced contact-center leader to shape the customer experience for pet owners using our products and platforms. This ... chat and email.Data-driven, operationally focused, and committed to improving customer experience and digital reputation.Education:BA/BS in Business… more
    HireLifeScience (10/23/25)
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  • Merck & Co. (VA)
    …#Vaccinesales Required Skills: Account Management, Account Management, Account Planning, Adaptability, Customer Accounts, Customer Experience Design, ... Customer Experience Management, Customer Feedback Management, Customer Marketing, Health Improvement, Health Outcomes, Hospital Sales, Identifying Sales… more
    HireLifeScience (10/28/25)
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  • Everglades Equipment Group (Palmetto, FL)
    …technical support where applicable and collect profiling information to enhance the customer experience . Sells all new and used CCE, Commercial, Agricultural ... Purpose: Builds customer relationships by traveling to customer ...customer relationship skills, self-motivated and outgoing personality Ability to analyze and interpret basic sales reports PREVIOUS EXPERIENCE more
    PostJobsNow (10/31/25)
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  • Home Depot (Atlanta, GA)
    …delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated ... user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction + 20% Delivery & Execution: + Formulates, tests and refines… more
    DirectEmployers Association (10/03/25)
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  • SPECTRUM (Overland Park, KS)
    …Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. ... environment. Required Qualifications Education High school diploma or equivalent Experience 6+ months of customer service or...diploma or equivalent Experience 6+ months of customer service or phone sales experience to… more
    Talent (11/02/25)
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  • Binny's Beverage Depot (Arlington Heights, IL)
    …and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The ... provide instructions and guidance to staff to continually improve the customer experience * Demonstrates leadership to staff by providing high levels of… more
    Talent (10/19/25)
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  • Jobleads-US (San Francisco, CA)
    …Implementation & Customer Success About the Role As the Lead of our Customer Experience & Implementation team at Campfire, you'll not only manage high-impact ... Strategy Lead, mentor, and develop a team of implementation specialists and customer experience managers. Establish and refine implementation best practices,… more
    Appcast IO CPC (10/31/25)
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  • Collectors Holdings, Inc. (Santa Ana, CA)
    …for a Customer Care Supervisor to drive the operational strategy of the customer experience , with a focus on enhancing and delivering exceptional customer ... Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights and technology, to deliver on… more
    Upward (08/09/25)
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