- New York Power Authority (White Plains, NY)
- Customer Experience ( CX ) Product Manager Location: White Plains, US **Summary** The ** Customer Experience ( CX ) Product Manager** will ... foster a customer -first approach throughout NYPA, leveraging customer experience tools and techniques (ie personas,...Budgeting, among others. As such, the ** CX Product Manager** will coordinate annual planning for Customer… more
- Walmart (Bellevue, WA)
- Position Summary What you'll do As the Post Purchase Customer Experience ( CX ) Product leader for Marketplace orders , you will deliver exceptional ... purchase CX with strategic thinking and excellent product launches to ensure customer trust and...understanding of drivers that enable a great post purchase customer experience in a Marketplace with proven… more
- Amazon (Seattle, WA)
- …* Think big and own the long-term vision to improve the cross-border customer experience * Drive CX product roadmap and tech initiatives to improve the ... this pivotal role, you'll own the vision and end-to-end product roadmap to transform the shopping experience ...shopping experience . We're seeking a highly analytical, customer -obsessed, and entrepreneurial product manager with a… more
- Amazon (Seattle, WA)
- … Manager to join our team to own defining and building a new set of org-wide customer experience ( CX ) metrics to help us deeply understand and evaluate our ... Customer Service organization is at the forefront of customer experience - seeking to delight our...Basic Qualifications - Bachelor's degree - 7+ years of product or program management experience - … more
- Amazon (Washington, DC)
- … Product Managers in developing and executing on a high-impact, customer -focused product strategy and roadmap for Ad CX - Launch high impact products and ... us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you...success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift,… more
- Amazon (Westborough, MA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Navistar, Inc. (Lisle, IL)
- Position Overview Guide Navistar's user-centered digital development as our newest Customer Experience ( CX ) Designer. As the commercial vehicle industry ... evolving user needs and expectations + Collaborate closely with Product Management Team to ensure alignment on business and... CX design, UX design, or a related experience + Background in planning and executing customer… more
- BASF (Research Triangle Park, NC)
- …NC, You Create Chemistry By ** * Developing and implementing the mid-long term APN customer experience strategy and CX roadmap implementation focused on the ... In this role, you will lead the mid-long term customer experience strategy and drive transformative change...Management guidance on new ways of working (WoW) with CX improvements, collaborating with Commercial Hub Product … more
- Amazon (Seattle, WA)
- …synthesizing insights from large and complex data sets with customer experience insights to define new product spaces, while challenging existing thinking. ... make up the Prime subscription. The WW Prime Member CX and Engagement team's mission is to connect Prime...and strategy related to a product - Experience working with UX designers to deliver customer… more
- ServiceNow, Inc. (Atlanta, GA)
- …you work in ServiceNow Digital Technology, you work for them. The Digital Customer Experience (DCX) team creates consumer-grade digital experiences and products ... generation of products & capabilities that will transform our customer & employee experience . Does your resume... teams to align priorities and roadmaps with application experience product teams. + Manage the delivery… more
- Hartford Steam Boiler Inspection and Insurance Company (Hartford, CT)
- …on how to apply a customer first mentality and make optimal use of customer experience insights. Ultimately you will be a creative problem solver willing to ... Voice of Customer / CX Insights Senior Researcher **Company** HSB...qualitative, ethnographic, attitudinal and behavioral research, usability testing + Experience with customer experience measurements… more
- Amazon (South Bend, IN)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Warner Bros. Discovery (Seattle, WA)
- …Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery ... and poise. They will work closely with the extended CX team and partners in Product and...appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and… more
- Mastercard (Arlington, VA)
- …Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview Mastercard Global Customer Care (GCC) is the B2B and ... GCC CX Technology Program, you are responsible for: Developing GCC CX Technology product level architectural vision and strategy, establishing solution… more
- Amazon (Sumner, WA)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will hire and develop a team...and resolve mechanical and system issues across the MSP Cx product suite - Produce daily and… more
- Amazon (Sumner, WA)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will be responsible for developing, implementing...and resolve mechanical and system issues across the MSP CX product suite. - Produce daily and… more
- Amazon (Seattle, WA)
- …Manager, you will be part of Prime Video's International Marketing team and own the in-app customer experience ( CX ). You will drive a best-in class CX ... released this year! We are looking for a smart, customer -obsessed, and analytical Product Marketing Manager to...in-app CX and drive improvements to the customer experience in a complex multi-language, multi-cultural… more
- Wolters Kluwer (Columbus, OH)
- …to inform UX and product strategy in a technology industry setting + Experience collecting and reporting user data from Pendo or other analytics tools + ... ** CX UX Research Consultant - Remote R0042354** **Job...Experience impacting product direction on products leveraging...bring them along as you provide qualitative and quantitative customer feedback to influence all aspects of product… more
- Amazon (Sumner, WA)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will work directly with product...Electrical, Industrial, or related field) - 4+ years of experience designing and supporting robotics systems - Knowledge and/or… more
- Amazon (Seattle, WA)
- …Tech organization is looking for a Senior Product Manager to join the French Customer Experience Team (FRCX). Our product team works across the ... customer and seller journey to improve the experience for Canada's millions of French-language customers and sellers, a key component of Amazon Canada's long-term… more