- Butterball (Huntington, WV)
- …goals.. Addresses customer inquiries, concerns, and issues to ensure a positive customer experience .. Reviews and responds to weekly sales data from the ... as a trusted advisor to customers, offering insights and recommendations to support their business...and stays updated on industry news to align with customer strategies.Minimum Qualifications (Educations & Experience )Bachelor's degree… more
- Molecular Devices (Miami, FL)
- …technology empowers researchers to tackle complex questions and gain deep insights , accelerating the development of safer, more effective therapeutics. As part ... demonstrations and support product evaluations, both in-house and at customer sites.Provide in-depth training on our instruments, assays and...degree in life science with 5+ years related work experience OR Master's degree in life science with 3+… more
- Butterball (Mount Olive, NC)
- …implement. process optimizations.. Monitors key performance indicators and presents insights from team's findings.Minimum Qualifications (Educations & Experience ... and third parties such as USDA. Responsible for facility, customer , and third-party audits and audit preparation.. Engages with...field equivalent experience . 6+ years of relevant experience or the knowledge, skills, and abilities to succeed… more
- nVent (Minneapolis, MN)
- …through connecting and protecting our customers with inventive electrical solutions. As a Customer Experience and Insights Manager supporting a global ... problem-solving techniques to craft dynamic research studies. Reporting to the Director of Customer Experience and Insights , you will be a part of the… more
- DISH Network (Englewood, CO)
- …business forward in a way that creates promoters of our various wireless brands. The Customer Experience Senior Insights Specialist reports to the Wireless ... Customer Insights Manager on the Customer Experience Transformation Team. **Key Responsibilities:** + **Drive CX actionable insights strategy** +… more
- Delta Air Lines, Inc. (Atlanta, GA)
- How you'll help us Keep Climbing (overview & key responsibilities) The Customer Experience (CX) Insights & Prioritization organization is seeking highly ... customer experiences. This team prioritizes Delta's enterprise customer experience initiatives, in service of our...products that drive value in support of Delta pillars. ** Customer Insights & Advisory:** Focused on deepening… more
- Capital One (Richmond, VA)
- Manager, Process Management, Customer Experience Services (CES) Horizontal Insights Into Action Team (Hybrid) As a **Manager of Process Management on the ... Customer Experience Services (CES) Horizontal Insights Into Action Team** , you will deliver flawlessly executed processes that improve business efficiency… more
- Hartford Steam Boiler Inspection and Insurance Company (Hartford, CT)
- …on how to apply a customer first mentality and make optimal use of customer experience insights . Ultimately you will be a creative problem solver willing ... Sr Customer Insights Specialist **Company** HSB **Location**...qualitative, ethnographic, attitudinal and behavioral research, usability testing + Experience with customer experience measurements… more
- M&T Bank (Buffalo, NY)
- …assigned. **Tech stack:** Data visualization tools Jira/Confluence SQL is a preferred ** Experience and Education Required:** Bachelor's degree and a minimum of 7 ... years related business line experience , OR in lieu of a degree, A combined...combined minimum of 11 years higher education and/or work experience . A minimum of 2 years of leadership/supervisory … more
- Chick-fil-A (Atlanta, GA)
- …and new methodologies + Provide leadership and advisement, known as primary SME for Customer delivery experience insights and data; sought after collaborator ... messaging, and experience . The role ofSenior Lead Insights Analystfor Customer & Market Insights...business growth through channel and delivery initiatives + Influence Customer experience decisions with significant strategic and… more
- Amazon (New York, NY)
- …that differentiate customers based on shopping behaviors, preferences and motivations, and present customer insights * Experience with customer feedback ... Description Shopbop is looking for a Customer Insights Manager to support and...with excellent verbal and written presentation skills - * Experience with analytical and CRM database tools - *… more
- City National Bank (Los Angeles, CA)
- …a related field (eg marketing, business, analytics). * Proven experience in customer experience management, client insights , and data analytics * Strong ... to translate data into actionable insights and strategies. * Knowledge of customer experience methodologies and tools. * Experience with CRM and other … more
- Netflix (Los Gatos, CA)
- …do this is by using insights from data to optimize for the best customer experience . The Growth Insights and Foundations Data Engineering team ensures ... support building high quality data products. + You have experience building applications that use large-scale distributed systems, data...for them eg Spring, gRPC etc. + You have experience in supporting and maintaining products that run 24x7,… more
- Amazon (Seattle, WA)
- …has fun together while doing so. Basic Qualifications - 3+ years of hands-on experience conducting customer insights or marketing research or strategic ... Smart Home Growth team is looking for an experienced Customer Insights Manager who want to deep...and translate this into analysis requirements and identify meaningful insights - Experience conducting qualitative or mixed… more
- UNUM (Portland, ME)
- …Unum today! **General Summary:** The Customer Experience Analyst works within the Customer Experience Insights Team with a mission to equip and rally ... of the health of our brand and customer experience , while helping provide actionable insights and guidance on ways to improve overall satisfaction and key… more
- WM (Houston, TX)
- … journey management incorporating the role of technology, AI, and the collection and customer experience insights for strategic advantage, growth, and other ... of technology, AI, and data, and the collection and application of customer experience insights for strategic advantage, growth, and other business goals.… more
- Amazon (Arlington, VA)
- Description Amazon is looking for a Senior Product & Customer Insights Manager to join our team. As a Senior Product & Customer Insights Manager, you ... impact business performance. You will develop studies that drive process efficiency, customer experience , and innovative technology. You will partner with… more
- Amazon (Seattle, WA)
- …for a Sr. Product & Customer Insights Manager to join our Customer Experience and Business Trends team. Our team's mission is to deeply understand and ... customer experiences globally. As a Sr. Product & Customer Insights manager on the team, you...through data driven insights - MBA - Experience in delivering end-to-end customer research studies,… more
- Amazon (Bellevue, WA)
- …presentation of results to senior leadership. - Perform in-depth analyses and deliver key insights in business, customer experience , and technology areas. - ... Description Amazon Global Logistics is seeking a Customer Insights Manager to help us...and services and we dive deep to improve the customer experience of our domestic and imports… more
- Point32Health (Canton, MA)
- …plan.** + In collaboration with key business partners, bring together existing Voice of Customer (VoC) insights , experience data and survey results to create ... partners, colleagues and communities. **Job Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program Manager… more
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