- Embassy Suites Richmond VA (Richmond, VA)
- …mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with ... operated company based in Central Virginia, we take pride in providing exceptional service and fostering a welcoming atmosphere for travelers from near and far. If… more
- Intuit (San Diego, CA)
- Overview Come join the Small Business & Self-Employed Group (SBSEG) Customer Experience Growth & Retention team as the Staff Customer Experience ... + 8-10 years of Product Marketing, Product or CX strategy experience , including leading in a highly...creation of online experiences (from concept through production) + Customer Service & Support Expert: Demonstrated strength… more
- Intuit (Mountain View, CA)
- …work experience , MBA strongly preferred + 5+ years of Customer Experience and Service Strategy , and/or Product Management experience for ... & Retention team as a Staff Customer Experience Manager, responsible for building and managing service...you will lead + Establish an end to end service experience strategy for our… more
- Intuit (San Diego, CA)
- …preferred + Experience driving business model innovation + Proven experience in service experience strategy , customer experience design, or ... segments that optimize both customer and revenue growth. + Service Experience Strategy Development: Lead the formulation and execution of a portfolio… more
- The Cigna Group (Austin, TX)
- **Director of Digital Customer Engagement Delivery Strategy & Self- Service Success** If you're a visionary leader with a strong background in customer ... the enterprise. + Curate and lead a team of self- service customer success and account management professionals...production and delivery, customer journey development, content strategy , user experience research, data science and/or… more
- Orlando Utilities Commission (Orlando, FL)
- …and training. **Primary Functions:** + Lead collaborative efforts to create the customer experience strategy for the organization. This includes ... collaborative and continuous improvement professional to spearhead a high-quality customer experience enterprise strategy across...(10) years of progressive experience in a service environment such as customer service… more
- Citigroup (Jacksonville, FL)
- The Strategy Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the ... affected by the performance of the individual. **Team Description** The Client Experience (CX) organization enables Citi's US Personal Bank (USPB) to live its… more
- Zebra Technologies (Lincolnshire, IL)
- …Events in 12 Weeks Global Immersion with Your Teams and Interns Responsibilities: The Customer Experience Strategy Team is responsible to elevate the ... customer experience maturity of the organization. The work of this...of opportunity + Reviewing feedback for open issues requiring service recovery + Mapping the customer journeys… more
- Google (Mountain View, CA)
- …degree or equivalent practical experience . + 6 years of experience in management consulting, sales operations, business strategy , investment banking, ... years of experience creating data sets, data modeling, and reporting. + Experience structuring and executing analyses to support strategy in a fast-paced… more
- Brunswick (Fond Du Lac, WI)
- … Strategy Intern will work collaboratively across Mercury Marine to enhance our customer experience processes and tools. Key duties may include gathering and ... providing support across the department as needed. As a Customer Experience (CX) Intern you will: +...use, extremely reliable and backed by the most dedicated customer support in the world with 10,000 service… more
- Haleon (Warren, NJ)
- …as (but not limited to) Customer Strategy , Trade Marketing or Customer facing sales role + Experience interpreting data and leveraging insights to build ... join us. It isn't a question. The Snr Manager Customer Strategy & Planning translates the vision...on business situations throughout the organization to include supply, Customer service , Sales Operations, Marketing and Sales… more
- Deloitte (Huntsville, AL)
- …solving problems though innovative technology solutions? Are you passionate about customer strategy , digital design, marketing, and platform development? Our ... reimagine the possible, and fulfill their mission promise. In Customer Strategy & Applied Design we elevate...+ Active DoD Secret Security clearance highly desired + Experience within retail, hospitality industry and/or food service… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description As a Strategy and Transformation Lead for Amazon Web Services...experience across two core functional areas: 1. The Customer Transformation function works hand-in-hand with Sales, Executive Advisors,… more
- Rocket Software (Columbus, OH)
- …in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy , Customer Solutions Engineering (CSE), you will be a strategic ... through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential… more
- Chewy (Bellevue, WA)
- …responsible for building an elite programs organization that will enable an extraordinary customer service experience . The Chewy CC Programs organization ... To maintain this advantage, we are hiring a **Director, Customer Care Strategy and Defect Elimination** to...+ Master Black Belt/Six Sigma Black Belt preferred + Experience with various Customer Service … more
- HP Inc. (Boise, ID)
- **Job Summary** Responsible for managing the Expansion service segment strategy for HP's Managed Services Customer Success practice. Accountable to enable ... a proven track record in Service Business Management. + Demonstrated experience in Customer Success- particularly from a Practices perspective but also… more
- Amazon (Arlington, VA)
- …and help customers of all industries and sizes gain the best value and service from AWS? Enterprise Support (ES) Strategy , Operations, and Enablement (SOE) is ... hiring! The Customer Lifecycle team within Enterprise Support Strategy , Operations, and Enablement (SOE) is looking for a smart, experienced, and self-directed… more
- AdTheorent (New York, NY)
- …offering. Position Overview: AdTheorent is currently seeking a qualified and experienced AVP, Strategy - Self- Service to join our team. This individual will lead ... service DSP usage to inform data-driven narratives. Requirements + 8+ years' experience in digital strategy and positioning within the digital advertising or… more
- Humana (Frankfort, KY)
- …a part of our caring community and help us put health first** The Customer Data for Consumer Strategy Lead is responsible for understanding the intersect ... years of project leadership experience + Prior experience not only creating data strategy , but...Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet… more
- Intuit (San Diego, CA)
- … Experience Growth & Retention team as a Principal Customer Experience Manager, responsible for designing the service experience for our existing ... growth for the business and add value to our customer experience . This leader will help identify...solve their biggest needs. + Design and define the service strategy for new experiences that help… more
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