- Encore (Coppell, TX)
- **Position Overview** The Customer Relationship Director is responsible primarily for managing and developing new and existing strategic accounts. This position ... and complex organizations to maximize satisfaction and retention. The Customer Relationship Director is also responsible for...activity and progress against targets set. * Bring market insights to the business to inform and influence our… more
- Verint Systems, Inc. (Columbus, OH)
- …Learn more at www.verint.com . **Overview of Job Function:** Verint's Strategic Customer Engagement Director focuses on building long-term, mutually beneficial ... ensuring customer satisfaction and retention. The Strategic Customer Engagement Director acts as a bridge...necessary + Act as a trusted advisor by providing insights , recommendations, and industry best practices to guide customers… more
- Saint-Gobain (Wilmington, MA)
- The Customer Success Director at Verifi Concrete is responsible for ensuring customer satisfaction, retention, and growth by developing and executing ... autonomy (Required) + Ability to analyze data and use insights to drive strategy (Required) **Why Join Verifi Concrete?**...a leadership role, we encourage you to apply! The Customer Success Director at Verifi Concrete is… more
- Verint Systems, Inc. (Columbus, OH)
- …Director leads our customer -led growth program. This strategic program leverages customer insights to qualify and quantify customer value, then ... retention, and growth of our most key strategic accounts. The Customer 360 Director provides strategic guidance and program management oversight to enable… more
- Encore (Lanham Seabrook, MD)
- **Position Overview** The Sales & Customer Engagement Director is responsible for identifying, sourcing and securing business across the full end to end range of ... those account leads as required. * Build strategies and customer pursuit plans that include contact prospective clients to...activity and progress against targets set. * Bring market insights to the business to inform and influence our… more
- MetLife (New York, NY)
- Job Title: Director , Customer Insights , Retirement and Income Solutions Job Location: NY, 200 Park Avenue Alternate Job Location: Bridgewater, NJ Hybrid - 3 ... nurtures, develops, and attracts top talent. The Opportunity The Director , Customer Insights , Retirement and...ensure a business value lens is applied to all insight , intelligence and market research efforts, driving the organization… more
- Celestica (Boise, ID)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Global ... DR1-OPS-GBO **Band:** Level 12 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit Director will manage multiple customers… more
- Walgreens (Chicago, IL)
- **Job Description:** **Job Summary** Director of Customer Relationship Management (CRM) leads our customer engagement and retention strategies across both ... merchandising, IT, and operations to create a seamless and engaging customer experience-leveraging insights to drive meaningful interactions across email,… more
- IBM (Bellevue, WA)
- **Introduction** Position Overview: We are seeking a Director , Customer Value Squad, a critical role that will focus on leading a team of technical experts to ... work, ensuring that customer escalations are handled swiftly and effectively. The Director , Customer Value Squad will also serve as a liaison between the… more
- The Coca-Cola Company (Tampa, FL)
- …to achieve our goal of becoming #1 in Sports Hydration. **BODYARMOR** is looking for a Director Customer Sales, South to join our team. The Director ... Product Commercialization; Channels Strategy; Tableau (Software); Market Segmentation; Alteryx; Customer Insights ; Microsoft Office; Strategy Development; Google… more
- Honeywell (Northford, CT)
- As a Director , Customer Experience (CX) & Field Operations here at Honeywell, you will have the opportunity to lead and oversee our customer experience ... and engagement, and fostering an inclusive culture. As a Director , you will have the opportunity to manage and...improvement efforts. + Conduct customer surveys, analyze customer behavior, and leverage data-driven insights to… more
- Sanofi Group (Morristown, NJ)
- …media and channel leads) to ensure omnichannel campaign is grounded in customer insights , ROI/performance, behavioral objectives, and competitive activities + ... **Job Title:** Associate Director , Customer Engagement Lead - Established...quickly grasp, assimilate, and condense key market landscape and customer insights to develop a highly impactful… more
- Honeywell (Houston, TX)
- …feedback, ensuring the continuous improvement of products and services based on customer insights . *Utilize data and analytics to identify trends, opportunities, ... As a Sr Director , Customer Experince (CX) here at...thinking and analytical skills with the ability to translate customer insights into actionable business strategies. *Excellent… more
- Takeda Pharmaceuticals (Lexington, MA)
- …is true to the best of my knowledge. **Job Description** **About the role:** The Director , Customer & Business Insights leads and manages a team responsible ... then translate " customer learning" into actionable recommendations based on key insights . This role is also responsible for building a comprehensive and unified… more
- The Hertz Corporation (Estero, FL)
- **A Day in the Life:** The Director of Customer Experience will be responsible for leading cross-functional teams and initiatives to drive exceptional ... and track key (leading and lagging) performance indicators (KPIs) related to customer experience, using data-driven insights to guide decisions and demonstrate… more
- Pfizer (New York, NY)
- ** Director , IIS Customer Engagement Platform** **Role Summary** The Director , IIS Customer Engagement Platform is a key partner to the their assigned CEP ... work to maximize the performance and effectiveness of the customer facing team by leading insights generation...of the customer facing team by leading insights generation and innovative strategy development. This role is… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …while maintaining our small business family style culture. **Essential Job Summary:** As the Director of Customer Service, you will play a pivotal role in ... Stay informed about industry trends, best practices, and emerging technologies in customer service management, applying insights to drive strategic initiatives… more
- Paramount (New York, NY)
- …of all sizes to easily create impactful TV advertising campaigns. As the Senior Director of Customer Marketing, your team is responsible for crafting compelling ... campaigns, content and customer programs. You will define the personas of our...+ Lead the team responsible for Vertical Marketing, Industry Insights , Case Studies, Product Enablement - with the voice… more
- Paramount (Hollywood, CA)
- As the Director of Customer Marketing, you will play a key role in driving customer engagement, retention, and growth for Paramount's SMB advertising ... Youll be a critical connector between marketing, sales, design, and insights teams, ensuring cohesive messaging and impactful campaigns that contribute directly… more
- RELX INC (Alpharetta, GA)
- …customer journeys . About the Role We are seeking a dynamic and experienced Director of Customer Experience, Product Management to join our team. In this ... better decisions, reduce risk, and increase profits by providing insights and tools. We connect various points in our...role, you will be responsible for leading the customer experience strategy and ensuring our products meet the… more