- Stellantis Financial (Atlanta, GA)
- …Skills Strives to continuously build knowledge and skills; Shares expertise with others Customer Service - Responds promptly to customer needs; Solicits ... contribute to our core mission which is enhancing our customer 's experience. Summary Fraud Investigation Associate ensures... customer feedback to improve service ; Responds to requests for service and… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …We recruit individuals from a variety of backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and ... the industry. We welcome individuals from all backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and… more
- Dexian - DISYS (Baltimore, MD)
- …10 and CPT Codes, medical terminology, extensive training in claims and subscriber customer service methods, and previous experience in the health care ... Position: Special Investigations Unit (SIU) InvestigatorLocation: Owings Mills MD ( Hybrid )Job Type: 6 months Contract - Possible extension Job Description: Job… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …the industry. We welcome individuals from all backgrounds, including technology and customer service , to fill assignments across Fidelity's US-based regional and ... sources to produce strategic reporting relating to cyber and fraud trends impacting financial institutions and private industry. Partner...we call "Dynamic Working." Most associates will have a hybrid schedule with a requirement to work onsite at… more
- Capital One (Fort Worth, TX)
- …in using machine learning to - create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their ... retrieval and - to build - models as a service for powering generative AI workflows such as optimizing...a wide range of applications such as information retrieval, fraud detection, AI Assistants, recommendations on our Gen AI… more
- Fidelity TalentSource LLC (Westlake, TX)
- …maturity and high, enable high business value.Develop consistent and high-quality service roadmaps and architectures, ensuring strategy alignment and oversight of ... block it and communicate to CSO level.Data Driven Approach to understand fraud data, prioritize detect and prevent.Expert in Network Security and Web Application… more
- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- M&T Bank (Millsboro, DE)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Millsboro, DE. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... skills, and competencies.) About This Job This Commerce Bank Fraud Team is an integral part of our ongoing...the team for you! Essential Functions + Receive incoming customer calls with questions about account debit cards, credit… more
- Citizens (Pittsburgh, PA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Amazon (Newark, NJ)
- …team, ensure actions are taken within defined SLA - Liaise with Customer Service leadership and manage the Fraud Risk Management Agents responsible for ... operations industry experience - Past experience of working in relevant teams ( Fraud /Risk Management, Customer Service , Back-end operations) - Proven… more
- Capital One (Mclean, VA)
- …2 (19050), United States of America, McLean, Virginia Sr Business Manager, CML Payment Fraud **As a Senior Manager, Business Analysis at Capital One, you will apply ... learning, and rewards innovation.** **Team Description:** **The Commercial Payments Fraud Strategy group develops and implements holistic defenses across commercial… more
- US Bank (Tempe, AZ)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... from Day One. **Job Description** Key leadership role overseeing all aspects of Fraud Operations detecting and preventing check and deposit fraud perpetrated… more
- Staples (Framingham, MA)
- …management) as a first point of contact for all stakeholders. (Eg, Legal, Customer Service , Finance, Store Operations, Supply Chain, and Merchants). What you ... **Cyber Fraud Analyst** **Work Model: Hybrid , Framingham,...We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $165,100 - $188,500 for Data Science PhD… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $201,400 - $229,900 for Mgr, Data Science… more
- City National Bank (Newark, DE)
- …be able to trouble shoot and resolve client concerns + Effective interpersonal, customer service and communication skills to interact effectively with all levels ... **CARD FRAUD /SERVICING LEAD** ** Hybrid Schedule: 2 Days...desire to assist clients with a variety of client service -related issues in a fast-paced, independent, telephone based … more
- US Bank (Cincinnati, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... for an exciting opportunity as Quantitative Model Analyst 4 within US Bancorp's Enterprise Fraud Strategy team. The successful candidate will play a key role in US… more
- Capital One (Richmond, VA)
- …the right solution to get customers back on track. Our goals are in service of delivering excellent customer experiences while driving value for our business. ... America, Richmond, Virginia Principal Associate, Content Designer - CB.XD, Fraud & Disputes At Capital One, we're building a...with teammates from product, tech and design to uncover customer and business needs + Co-create intuitive and engaging… more
- Capital One (Richmond, VA)
- …(12076), United States of America, Richmond, Virginia Manager, Product Management, Card Fraud Customers contact Capital One millions of times annually for help with ... on their account. These problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered, refunds not issued, etc.).… more
