- Citigroup (Newark, DE)
- …* 3+ years' experience in Help Desk and/or application support * Previous Customer Service experience preferred * Bachelor's degree or equivalent job experience ... to work remotely 2 days a week (PC and phone)** **Job Family Group:** Customer Service **Job Family:** Institutional Customer Service **Time Type:** Full… more
- Xerox (WA)
- …Business Systems, Inc. (QBSI), A Xerox Company, is seeking a full-time, dedicated, customer service -oriented Helpdesk / On-Site Administrator (OSA) to ... and processes to ensure timely supply (toner) delivery, accurate service response and other support provisions. The Helpdesk... / On-Site Administrator will work closely with our customer to integrate with the chosen helpdesk … more
- General Dynamics Information Technology (Fairfax, VA)
- …MBI Full 5C (T3) **Job Family:** SCA **Skills:** Bilingual,Communication, Customer Service ,Interpersonal Communication,Professional Etiquette **Experience:** 1 + ... High School diploma or GEDrequired **EXPERIENCE:** + Minimum 1 year of customer service experience required + Experience supporting Web-based applications… more
- Lockheed Martin (Orlando, FL)
- …to handle first\-level call resolutions\. A minimum of two years of experience in Customer Service / Helpdesk is mandatory\. Proficiency in standard PC office ... or college is preferable, along with 2\-3 years of experience in a customer service or helpdesk work environment\. The ideal candidate should demonstrate… more
- GCI Communication Corp (Anchorage, AK)
- …diploma or equivalent. + Minimum of six (6) years' experience technical customer service , helpdesk , LAN/WAN Networking, Telecommunications environment, or ... levels; evaluating trends concerning call patterns, call volumes, traffic flow and customer service to ensure service level objectives are met. Provide… more
- General Dynamics Information Technology (Rosslyn, VA)
- …certification or equivalent required + A minimum of 5 years of experience in an IT helpdesk or customer service role is required, with at least 2 years ... of the RPC Help Desk, guaranteeing timely and effective customer service . + Oversees Tier 2 and...minimize downtime. + Leads the development and upkeep of helpdesk knowledge base articles, facilitating continuous learning and efficient… more
- HCA Healthcare (Nashville, TN)
- …Hospitality degrees are a plus. + MBA degree preferred. + Experience in healthcare, customer service , helpdesk or finance is preferred. **Parallon** provides ... Manager in Training Program, you will complete brief field training and customer service responsibilities preparing you to function competently as a Manager in… more
- HCA Healthcare (St. Petersburg, FL)
- …basis. + **Experience** : Minimum two years' experience in IT desktop support, customer service , helpdesk , and general technology support. + **Skills/Special ... technology department provide local faculty, staff and students with quality customer service , support, tools, and training needed to meet their educational… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... Control Facility Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk operations are staffed… more
- Baltimore City Community College (Baltimore, MD)
- …Skills and Abilities: + Knowledge of the principles and methods of exceptional customer service . + Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, ... to maintain current knowledge of administrative software. Enter solutions for all service tickets into the helpdesk software application for inclusion in… more
- TEKsystems (Olathe, KS)
- …Software, Active Directory, Office 365, Support, Help desk, Technical support, Customer service , Helpdesk troubleshooting, Outlook, servicenow Top ... is working directly with end users they will need to have great customer service and verbal communication. Managers are also looking for a team player and… more
- TEKsystems (Olathe, KS)
- …Software, Active Directory, Office 365, Support, Help desk, Technical support, Customer service , Helpdesk troubleshooting, Outlook, servicenow Additional ... is working directly with end users they will need to have great customer service and verbal communication. Managers are also looking for a team player and… more
- TEKsystems (Grand Rapids, MI)
- (Healthcare IT / Healthcare Customer Service Representative Experience Preferred) 1. Experience providing Customer Service /phone support for healthcare ... for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through...systems and core applications within the environment to enhance customer experience. This is leading to many areas of… more
- Red River (Arlington, VA)
- …requests. + Plan, direct, and manage IT help desk operations, ensuring high-quality service delivery and customer satisfaction. + Supervise help desk employees, ... **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible...support and operation, as well as experience in managing customer issues and requests. The ideal candidate will have… more
- Baltimore City Community College (Baltimore, MD)
- …when appropriate and follow-up in a timely manner. + Enter solutions for all service tickets into the helpdesk software application for inclusion in the ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service … more
- HCA Healthcare (Gainesville, FL)
- …on a case-by-case basis. + Minimum two years' experience in IT desktop support, customer service , helpdesk , and general technology support. + Excellent PC ... Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through… more
- HCA Healthcare (Pembroke Pines, FL)
- …a case-by-case basis.** + **Minimum two years' experience in IT desktop support, customer service , helpdesk , and general technology support.** + **Excellent ... Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through… more
- Reynolds & Reynolds (Charlotte, NC)
- …and Reynolds, is an IT services company that provides IT support and amazing customer service to over 400 auto-dealership clients across the country. Proton is ... Inc., an affiliate of Reynolds and Reynolds, we are looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of… more
- Global Resource Solutions (Washington, DC)
- …and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service , and shall serve as the subject matter expert on HSPD-12 and PACS ... orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The...bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to… more
- TEKsystems (Nottingham, MD)
- …support, someone who had a great personality and the ability to work well from a customer service side, and someone who is looking to grow their skill set and ... is looking for an individual to join their helpdesk team which consists of 1 other individual at...Skills: Help desk support, Help desk, Support, Troubleshooting, Desktop, Customer service , Windows 10, Active directory, … more
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