- City of New York (New York, NY)
- …ensuring that employers' interactions with all facets of the WF1 system are characterized by exceptional customer service . Program Manager / Program ... work with the data team to monitor progress towards agency goals. REQUIREMENTS: Program Manager Associate: 1 - 2 years of full-time, relevant experience in … more
- Amazon (Seattle, WA)
- Description The Luxury Stores Customer Service Program Manager will be responsible for developing, implementing, and overseeing end-to-end customer ... their skills and knowledge. 4. Support Luxury Stores Product Manager to optimize customer service ...QBR, OP1, Narratives) and presentations to senior management on Customer Service program performance and… more
- NANA Regional Corporation (Albuquerque, NM)
- …technical and project documentation. + Excellent organizational, presentation, and customer service skills. + Program Manager requires scheduling and ... upon contract award. We are seeking an experienced IT Program Manager with a minimum of 5...and recommendations to stakeholders and leadership. + Provide excellent customer service and stakeholder engagement throughout the… more
- Kratos Defense & Security Solutions, Inc. (Fort Walton Beach, FL)
- …and distribute program status reports to meet internal and external customer requirements + Interface with customers and suppliers as necessary to build an ... projects and programs by leading cross-functional teams and managing/maintaining customer relationships. This position encompasses managing all phases from… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented **Senior Service Delivery Program Manager ** to join our team in the DC, Maryland, and Virginia ... service delivery opportunities and issues + Taking accountability for service delivery performance, meeting customer expectations, and driving future demand… more
- ManTech (Stennis Space Center, MS)
- ManTech seeks a motivated, career and customer -oriented **Senior Service Delivery Program Manager ** to join our team in the **DC Metropolitan area** or ... not limited to :** + Maintaining high performance levels for service -related processes, and implementing improvement activities wherever necessary + Taking… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Unemployment Insurance Customer Service Manager ** **Job Class: Employment & Economic Development Special Program Manager ** **Agency: ... Status** : Classified + **Bargaining Unit/Union** : 220 - Manager /Unrepresented + **FLSA Status** : Exempt - Executive +...direction and operational leadership to supervisors across the UI Program regarding customer service interactions… more
- Amazon (Seattle, WA)
- …(WWDE), we are seeking a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager ...Collaborate with cross-functional teams, such as marketing, product development, customer service , and operations, to communicate … more
- Amazon (Nashville, TN)
- Description Amazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful ... They will have a deep understanding and perspective on customer service strategy and lead the design...you may need to flex and operate as a program manager one day, a product owner… more
- Amazon (Seattle, WA)
- Description The Customer Service Concessions and CAP Tech team is looking for a Principal Technical Program Manager (TPM) to help build and shape the ... Concessions and Abuse prevention technology solutions for Amazon Customer Service . This role requires close collaboration...performance indicators. Key job responsibilities As a Principal Technical Program Manager : - You will have end… more
- Amazon (Seattle, WA)
- …mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon ... CS is one of the largest customer service organizations in the world. Our...We are looking for a talented and experienced Technical Program Manager who is excited to lead… more
- Amazon (Arlington, VA)
- …is interested in building an innovative service that leverages Amazon Global Customer Service 's (CS) capability and technology platforms to provide a ground ... business line customers. These customers include Cross border shopping, Customer Service by Amazon for Marketplace Fulfillment...and creative leader with a strong background in leading program management who also has a track record of… more
- Amazon (Seattle, WA)
- Description The Customer Service Security organization within Amazon Stores Security is currently hiring for a Senior Program Manager of Business ... ensure customers are protected and delighted when engaging with customer service , and work closely with Amazon...programs, products, and systems implementations and their impact on program budgets - Develop and manage the organizations budget,… more
- Amazon (Seattle, WA)
- …Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive data, ... and in their preferred way of interacting with Amazon. Customer Service Technology systems form the core...experiences for customers. Our team is seeking Senior Technical Program Managers to manage large, cross-functional programs that support… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE) team within the larger Stores - Customer ... as well as deep dive and understand the associated customer experience. The role will support partner teams with...highlight failure points. In this 'hands on' role, the program leader will directly contribute to developing and executing… more
- Amazon (Seattle, WA)
- Description The Worldwide (WW) Concessions Planning Sr. Program Manager will have cross functional responsibilities and needs to be passionate about the ... Key job responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. -… more
- AAR (Hot Springs, AR)
- …Analyst, Contract Admin **Location:** United States-Arkansas-Hot Springs **Job Number:** 17382 The Customer Service Program Manager role involves ... military nacelles to ensure product performance, timely delivery, integrity, and customer satisfaction. Acting as the liaison between customers and product lines,… more
- Vestis Services (Little Rock, AR)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in ... Company's products and services. + Manages day-to-day activities of customer service program [s] for assigned...and their associated service routes. **Work Environment** Customer Service Manager will have… more
- Point32Health (Canton, MA)
- …of the Director, Customer Experience (CX), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily regulated annual ... enjoy the important work we do every day in service to our members, partners, colleagues and communities. **Job...survey programs and strategic improvement initiatives. The Customer Experience Program Manager is… more
- Vestis Services (Kansas City, MO)
- … Manager and/or General Manager + Manages day to day activities of customer service program (s) for the territory + Visit all required customers each ... from over 200 locations nationwide. **Location: Kansas City, MO** **Overview:** The Customer Service Manager has responsibility of an assigned service … more
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