- Merck & Co. (Durham, NC)
- …cost - Shift(s) supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.)Continuous Improvement ... policies, procedures and business plan - Receives guidance and oversight from Operations Associate Director and DirectorInterprets client and/or customer needs… more
- Merck & Co. (Durham, NC)
- …determines require routine collaboration with external stakeholders, such as employees in customer facing commercial or research based roles, will be required to be ... fully vaccinated as a condition of employment.The Lead Maintenance Technician is a leader with strong interpersonal, communication, and collaboration skills… more
- Merck & Co. (Omaha, NE)
- …Direct & Professional in Customer Care for our company's Animal Health. The customer service team lead position is responsible for providing quality and ... efficient customer service to customers through direct contact...the team, especially when the manager is unavailable. The lead position will additionally assist with interviewing, motivating, recognizing,… more
- Merck & Co. (Knoxville, TN)
- …field or healthcare environment.Previous sales, account management, consultative, or customer service experience.Experience developing and executing a plan ... Planning, Business Reviews, Customer Accounts, Customer Experience Management, Customer Feedback Management, Customer Service , Customer Strategy,… more
- Merck & Co. (Durham, NC)
- …ideas and ways to reduce expenses and improve quality without compromising superior customer service . FUNCTIONAL EXPERTISE: Lead in the identification and ... personnel.Interface with safety, production, and quality groups to ensure facility operations and systems comply with required standards. Lead / participate in… more
- Aequor (Thousand Oaks, CA)
- …This "Specialist Manufacturing" role will serve as a New Product Introduction Lead within the New Product Introduction, Manufacturing Execution Systems, and Digital ... team at ATO B20. The NPI Lead is expected to have ownership over the Technology...need to demonstrate knowledge of DP technical process, manufacturing operations , scientific method, basic regulatory compliance expectations, and quantitative… more
- Merck & Co. (Durham, NC)
- …Machines along with all the support equipment prep and clean utilities.Strong technical and customer service -oriented leader to support the VMF IPT. Will lead ... Site Services (EMSS) organization continuously improve the reliability of the Durham Site operations and provides the best in class services with the final goal of… more
- Merck & Co. (Durham, NC)
- …Machines along with all the support equipment prep and clean utilities.Strong technical and customer service -oriented leader to support the VMF IPT. Will lead ... organization continuously improve the reliability of the Durham Site operations and provides the best in class services with...MBA: 3 years with a PhD), or relevant military service (US Navy, US Army, US Marine Corps, US… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …initiatives and implementation of changes and projects. The support of daily operations (incidents, service requests, changes) for the functional modules in ... workflows (SAP-SD and SAP-LES, ideally also SAP MM, EWM, GTS) preferredStrong customer and service focusAbility to analyse and resolve complex situationsStrong… more
- Merck & Co. (Rahway, NJ)
- …developing and communicating data-driven and actionable insights that drive greater customer and market understanding to inform launch brand strategies, help meet ... that align with organizational goalsThis hybrid role requires the individual to be a lead partner to US vaccines marketing teams in a business facing and analytics… more
- SAS Shoemakers (San Antonio, TX)
- …SAS has an opening for a Customer Service Operations - Lead . The Customer Service Operations Lead will motivate the customer service ... to help further improve deliverables on customer service standards. Customer Service Operations Lead will maintain a strategic and tactical… more
- EXOS (Minneapolis, MN)
- …Summary: We are seeking an experienced and dynamic Reception Team Lead to lead customer service operations and create exceptional member experiences ... a high-performing reception team. + Ensure efficient and consistent operations across all reception desks, including scheduling, communication, and...maintain a culture of service excellence. + Lead ongoing customer service training… more
- MetLife (Cary, NC)
- …Agent Desktop (Salesforce - Lightning) system that supports MetLife Global Customer Service and Operations . * Lead deep strategic vision and initiatives ... focused on leveraging Artificial Intelligence (AI) to enhance customer and Contact Center associate experiences, optimizing tools such as Co-Pilot, post-call… more
- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Operations Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to ... highly motivated ** Service Integration and Management (SIAM) Operations Lead ** with 10 or more years...and policies. **Responsibilities:** As the SIAM Operations Lead , you will: + Understand the Government customer… more
- Amazon (Santa Barbara, CA)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- CACI International (Arlington, VA)
- …The Service Desk Shift Lead shall possess and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and a ... Technical Operations Center Service Desk Shift Lead Job Category:...with senior management and technical staff * Possess excellent customer service skills. * Demonstrate at all… more
- Amazon (Phoenix, AZ)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... Sunday -Thursday between 2:45pm and 9:15pm._ As a Retail Lead Associate, you will be the face of Amazon...where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in… more
- AbbVie (North Chicago, IL)
- …and optimization of the portfolio. The Service Operations Lead role maintains accountability for a differentiated customer experience and driving ... career growth within a diverse, global team: we're ready for you. The Service Operations Lead will be part of the Business Technology Solutions, Research… more
- Key Cooperative (Grinnell, IA)
- …Plant & Fertilizer Operations Lead , Location Manager and in other locational operations as needed. Customer Service + Keeps the Agronomy Plant & ... Fertilizer Operations Assistant is responsible for excellent customer service , accurate and timely loading and...Fertilizer Operations Lead informed of operational, customer , vendors, or… more
- Amazon (Redmond, WA)
- … Management, or related field 7+ year's of experience in enterprise support/ service operations management Track record of successfully implementing and scaling ... or granted asylum. Key job responsibilities The Kuiper Business Customer Experience (BCX) team is seeking an experienced Support... Experience (BCX) team is seeking an experienced Support Operations professional to help establish and lead … more
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