• Environmental Quality Analyst 9-P11…

    State of Michigan (Lansing, MI)
    Environmental Quality Analyst 9-P11 (Licensing and Technology...please indicate N/A 05 Do you have experience performing customer service ? + Yes + No 06 ... Support Unit) Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4920517) Apply  Environmental Quality Analyst 9-P11 (Licensing and Technology Support… more
    State of Michigan (04/29/25)
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  • Quality Assurance Analyst

    University of Utah (Salt Lake City, UT)
    …effective communication skills also required. Quality assurance experience in a customer service or health care environment may be required. Applicants must ... **Minimum Qualifications** Associate's degree in related area, four years of related customer service experience, or equivalency (one year of education can… more
    University of Utah (04/17/25)
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  • T3 - Analyst Customer Service

    Alight (IN)
    …and if you embody the meaning of Be Alight. Learn more at careers.alight.com. **(THE ROLE)** ** Analyst - Customer Service (T3)** The Analyst - ... Customer Service represents the Service Center which is responsible for delivering timely and...an informed decision + Maintain internal & client defined quality on calls + Understands and contributes positively in… more
    Alight (04/11/25)
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  • Customer Service Analyst 1

    PDS Defense (Palmdale, CA)
    **Call Center/ Customer Service ** ** Customer Service Analyst 1** Palmdale, CA Posted: 2/25/2025 Job Description Job ID#: 210194 Job Category: Call ... 52 Shift: 1 **PDS Defense, Inc. is seeking a Customer Service Analyst 1, in...Pay Rate: $11.50 - $16.50/hr **Job Description:** Provides responsive quality customer service and support… more
    PDS Defense (03/04/25)
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  • Service Desk Analyst

    State of Massachusetts (Chelsea, MA)
    …and infrastructure calls. The Service Desk Analyst will provide high quality customer service and problem resolution to all supported customers. If ... provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive...* * . Minimum one (1) year of relevant Customer Service / Service Desk… more
    State of Massachusetts (03/05/25)
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  • Customer Service Sr Analyst

    Citigroup (Tampa, FL)
    The Customer Service Senior Analyst is an intermediate management-level position responsible for providing full leadership and direction of a team to provide ... client resolution and support in coordination with the Customer Service team. The overall objective of...service and process improvement plan to support improved quality service for High Intensity clients. Deliver… more
    Citigroup (04/25/25)
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  • Quality and Workforce Analyst

    Needham Bank (Needham, MA)
    …specialist and CCC/BCC level around demeanor, technical accuracy, system navigation, and customer service performance. + Contributes to the CCC/BCC by supporting ... as a contact for branch personnel, as needed, providing customer service and resolving outstanding issues for...staff schedules to properly allocate resources to develop higher quality service and maximum productivity. Supervise day-to-day… more
    Needham Bank (03/04/25)
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  • Sr ERP Functional Analyst - Customer

    nVent (Anoka, MN)
    …and protecting our customers with inventive electrical solutions. The Senior ERP Functional Analyst - Customer Service collaborates with key business and ... defining functional requirements and configuring systems to support sales and customer service capabilities. Also responsible for documenting business… more
    nVent (04/30/25)
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  • Network Analyst - OSC (Technical…

    Quality Technology Services, LLC (Suwanee, GA)
    …to grow your career! (https://vimeo.com/727409140/ff26de87d4) The Operations Service Center Network Analyst (Technical Customer Service Rep or TCSR) will ... duties and responsibilities will be assigned by management as needed. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more
    Quality Technology Services, LLC (03/31/25)
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  • IT Customer Service Analyst

    CVS Health (Smithfield, RI)
    …And we do it all with heart, each and every day. **Position Summary** As an IT Customer Service Analyst on our team, we are looking for a colleague who ... can provide high quality , customer focused, distributed computing services and...for customers, team members, and management to ensure optimum service quality through ongoing management and continuous… more
    CVS Health (04/30/25)
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  • Quality Assurance Analyst

    Pearl Interactive Network (Sacramento, CA)
    …(CSRs). This role includes monitoring incoming calls and other work types to assess customer service quality , accuracy of information, and adherence to ... Join Our Talent Community to support future operations.** A ** Quality Assurance Analyst (QAA)** is responsible for...incoming calls and other work types to evaluate the quality of customer service , accuracy… more
    Pearl Interactive Network (04/26/25)
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  • Sr Quality Analyst Bank

    EverBank (Jacksonville, FL)
    **Sr Quality Analyst Bank** The Senior Quality ... customer hang ups, and agent contacts to ensure quality customer service and compliance with ... customer focus groups to identify and analyze service quality issues. + Makes recommendations regarding...Level** 6IC **Preferred Qualifications:** + Great Customer Service and Communication skills + Quality review… more
    EverBank (04/30/25)
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  • Customer Experience Quality

    HTC Global Services Inc (Auburn Hills, MI)
    …with cross-functional teams, including product development, engineering, supplier and manufacturing quality , and customer service , to facilitate issue ... and the company, particularly in the context of product quality and service issues. Here's a breakdown...feedback such as warranty information, parts return data, and service reports to understand customer experiences and… more
    HTC Global Services Inc (04/18/25)
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  • IS Data Quality Analyst

    CareOregon (Portland, OR)
    …and discipline + Ability to proactively work to build and improve the department, quality , productivity, and customer service + Ability to take the ... Nevada, Texas, Montana, or Wisconsin. Job Title IS Data Quality Analyst Exemption Status Exempt Department Business...leaders + Excellent analytical and research skills + Excellent customer service skills + Excellent written and… more
    CareOregon (04/23/25)
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  • IT Advanced Quality Analyst /Tester-…

    State of Minnesota (St. Paul, MN)
    **Working Title: IT Advanced Quality Analyst /Tester** **Job Class: Information Technology Specialist 4** **Agency: Minnesota IT Services** + **Job ID** : 85686 + ... collects over $30 billion annually. As the IT Advanced Quality Analyst /Tester, you will provide professional knowledge...that facilitate a mutual understanding on both parties. + Customer service skills that include active listening,… more
    State of Minnesota (04/22/25)
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  • Service Assurance Analyst II

    GCI Communication Corp (Colorado Springs, CO)
    …and processes that services offered over the company's networks meet the predefined service quality levels for our customers. Evaluate, test, document, and ... GCI's Service Assurance Analyst II will provide... service level agreements support professional services with quality service assurance efforts for our clientele.… more
    GCI Communication Corp (02/11/25)
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  • Customer Supply Chain Analyst

    Daisy Brand (Dallas, TX)
    Customer Supply Chain Analyst Job Details Job...an extremely close-knit team who provides best in class customer service , while acting as the liaison to ... Dallas, TX Job Category 0700 - Logisticians Description The customer supply chain analyst /demand planner is part...and is the largest sour cream brand in food service , military, and club. It is recognized by consumers… more
    Daisy Brand (04/25/25)
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  • Quality Analyst

    3M (Maplewood, MN)
    …military experience to a 3M career. The Impact You'll Make in this Role As a Quality Analyst / Customer Case Manager, you can tap into your curiosity and ... Job Description: Quality Analyst Collaborate with Innovative 3Mers...experience in one or more of the following areas: quality , customer service , corporate operations,… more
    3M (04/19/25)
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  • Associate Geospatial Analyst /Geospatial…

    El Paso County (Colorado Springs, CO)
    …+ Provides research for public right-of-way in support of daily operations and customer service . + Prepares, coordinates, and manages County road name change ... Associate Geospatial Analyst /Geospatial Analyst /Senior Geospatial Analyst ...for public right-of-way in support of daily operations and customer service . + Prepares, coordinates, and manages… more
    El Paso County (04/19/25)
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  • Contact Center Quality Analyst

    Hackensack Meridian Health (Edison, NJ)
    …and/or experience. + Minimum of 2 years previous call center experience in a customer service environment OR a current active Patient Access Center team member ... as a leader of positive change. The **Contact Center Quality Assurance Analyst ** will be responsible for...service is being provided to our patients. The Analyst will be directly responsible for identification of inefficiencies… more
    Hackensack Meridian Health (04/22/25)
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