- Trinity Health (Farmington Hills, MI)
- …problems, issues and general inquiries. This position reports to the Supervisor PFS Customer Service . **ESSENTIAL FUNCTIONS** Knows, understands, ... (EDT) - Monday thu Friday (Pay Rate: $18.8367-$28.2551) Performs day- to- day customer service activities within the hospital revenue operations of an assigned… more
- Tidelands Health (Murrells Inlet, SC)
- …+ Two (2) or more years of experience in patient financial counseling, patient customer service , scheduling, or prior authorization required. + Two (2) or more ... to the fiscal needs of the patients that we service . The PFS -FC will perform a variety...in conjunction with various Tidelands Health vendors to resolve customer inquiries and grievances within a timely manner.** Review… more
- Trinity Health (Farmington Hills, MI)
- …performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of ... unprocessed, etc. Assists in the training and education of Billing and Follow-up Representative I colleagues upon hire and ongoing, and as new systems, processes or… more
- Fairview Health Services (St. Paul, MN)
- …payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating ... Overview** Fairview are looking for a Patient Finacial Services Representative to join our team! This is a fully...or patients. + Contacts payers via portal or provider service center to facilitate timely and accurate resolution of… more
- Banner Health (CO)
- …payments, and/or denials, working with payor remits, facility contracts, payor customer service , provider representatives, spreadsheets and the company's ... as appropriate to educate and correct problems. Provides assistance and excellent customer service to these internal clients. 5. Responds to incoming calls and… more
- Trinity Health (Davenport, IA)
- …performing medical claims processing, financial counseling, financial clearance, accounting, or customer service activities or an equivalent combination of ... daily balancing of all incoming cash received versus cash posted to customer accounts to ensure all cash is appropriately applied. Responsible for performing… more
- Banner Health (Torrington, WY)
- …emails and in-person conversations. Optimizes patient flow by using effective customer service /communication skills by communicating to internal and external ... efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies… more
- AdventHealth (Celebration, FL)
- …Ability to work with people of various diverse backgrounds + Customer service skills **Preferred qualifications:** + Knowledge of PFS procedures + Knowledge ... additional roles assigned by department manager. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships… more
- RWJBarnabas Health (Long Branch, NJ)
- …position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data ... medical errors, etc. Qualifications: Required: High School Diploma required Preferred: + Customer service experience + Patient Access experience preferred +… more
- Ellis Medicine (Schenectady, NY)
- …+ All guarantor phone calls for the purpose of debt collection will be held to Customer Service standards. + Accomplish the day's tasks as set forth by the ... The Accounts Receivable Representative will be responsible for achieving accurate and...Complete required training as assigned. + Responds promptly to customer requests, provide excellent customer service… more
- Medical Center Hospital (Odessa, TX)
- …field preferred. (Knowledge of but not limited to admitting/registration process, customer service , receivables management, credit and collection laws, billing ... Job Knowledge: Required: Requires strong organizational abilities, proficiency in Professional Customer Service , oral and written communications, accurate and… more
- Banner Health (Phoenix, AZ)
- …up appointments, etc. Opportunity for promotion after one year for someone with good customer service and phone experience, in a great team environment in this ... with more than 5,000 bariatric surgical patients. As a PFS Rep at this clinic, you will do patient...to resolve customer issues and provide excellent customer service . Perform financial counseling when appropriate.… more
- Banner Health (Phoenix, AZ)
- …emails and in-person conversations. Optimizes patient flow by using effective customer service /communication skills by communicating to internal and external ... extraction, routine dental extractions and dental implants. As a PFS Rep supporting this team, you will be checking...also includes accurately posting patients at the point of service and releasing information in accordance with organizational and… more
- HonorHealth (AZ)
- …and regulatory policies and procedures, including HIPAA requirements. Utilizes top customer service skills with all customers: patients, government agencies, ... Identifies needs for process improvements and creating/enhancing processes in the PFS department. Promotes positive teamwork within department and among employees.… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Administration, and all Ambulatory Departments and Divisions. Provides quality customer service and serves as an exemplary representative of the Patient ... internal and external resources to make recommendations to guide PFS management and end-users on system requirements, which include...revenue cycle integrity. + Provides quality customer service and serves as an exemplary representative … more
- Emory Healthcare/Emory University (Duluth, GA)
- …+ Utilizes all available tools to perform benefits verification. + Provides excellent customer service to include compassion and empathy while focusing on ... inquiries prior to and up to the time of service . + Review and monitor patients ? accounts to...by Emory Healthcare. + Acts as a liaison between PFS and hospital operations to resolve customer /patient… more
- Saratoga Hospital (Saratoga Springs, NY)
- …various tasks. + Answers all incoming Denials team telephone calls while demonstrating customer service excellence to our patients and internal teams. Manage ... this role, you'll be a vital part of our team, ensuring excellent service , collaboration, and patient outcomes in a fast-paced healthcare env ironment. The Denials… more
- Beth Israel Lahey Health (Burlington, MA)
- …and exceeding the needs of our customers and consistently adheres to Customer Service standards. 8. Participate in departmental and/or interdepartmental quality ... carrier or others and uses information learned to educate PFS and office staff to reduce future denials and...assigned. 17. Provides feedback and participates as the coding representative for the Patient Financial Services Department on the… more
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