- WATTS (Fort Worth, TX)
- … Customer Solutions Team; team of 5 EXPERIENCE AND REQUIRED SKILLS: + 5+ years customer service / call center supervisor experience required + 5+ years ... - and we have a dynamic future ahead. The customer solutions supervisor oversees and directs the...and completed as required. + Maintain high standards of customer service , handle escalated issues, and resolve… more
- Mass Markets (Mesilla, NM)
- …WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from start to finish, and ... the internal processes and sales results program wide. The Customer Service Supervisor conducts regular...a team of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call… more
- Mass Markets (Killeen, TX)
- …motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership...a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.… more
- Hyundai Autoever America (Costa Mesa, CA)
- …Information Technology majors preferred + 5+ years of experience as supervisor for customer service , technical support or call center operations. + Good ... II Purpose: We are seeking a Customer Operation Supervisor II to oversee call center operations and ensure technical service -related levels are met… more
- CHS (Clearwater, FL)
- …+ A minimum of at least 2 years in a Supervisory role in an inbound Customer Service Center, servicing health insurance policies or benefits. + A minimum of at ... **Overview** **Insurance Call Center Supervisor ** **Member and Provider...least 5 years working in an inbound Customer Service Center, including acting in the… more
- Atrius Health (Norwood, MA)
- …required. _**_ _*EXPERIENCE*_ * Three years of experience required in a clinical and/or customer service or call center settingwith atleast 2 years in ... Patient Service Representatives and serves as functional supervisor for Call center support staff. The...environment. Leadership potential. * Provide a high level of customer service to patients, staff and external… more
- Savers | Value Village (El Paso, TX)
- …this individual provides front line leadership directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations ... assurance, customer /donor services, or other related operational activity. The Call Center Supervisor utilizes generally accepted team leadership methods and… more
- ASM Global (Hato Rey, PR)
- …using proper customer service skills. + Direct customer service complaints and inquiries to proper manager/ supervisor . + Abide by facility rules, ... facilities, has an excellent opening for the Event Staff Supervisor (ON CALL ) at Coliseo de Puerto...desirable. + Or 1-year related experience and/or training + Customer service background preferred Skills and Abilities… more
- ICF (Orange, CA)
- …establishment of technical specifications and standards for productivity, quality, and customer service , and supports strategic planning through data analysis ... status quo. **Job Summary** ICF is seeking a skilled ** Call Center Supervisor ** to join our team....service delivery. . Maintains consistent communication with the Call Center Manager on staffing updates and broader ECCO… more
- Providence (Santa Rosa, CA)
- …advancement. **Requsition ID:** 366906 **Company:** Providence Jobs **Job Category:** Customer Service **Job Function:** Administration **Job Schedule:** Full ... direction of the Call Center Manager, the Call Center Supervisor is responsible for direct...**About the Team** Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states… more
- Philadelphia Gas Works (Philadelphia, PA)
- … while visiting a Customer Service Center or contacting the Customer Call Center regarding PGW services. The incumbent is responsible for providing ... Become part of the PGW Team! **Supverisor, Call Center Operations** The Customer Affairs Supervisor manages a small work group responsible for ensuring that… more
- Oriental Bank (San Juan, PR)
- …with the responsibility of coaching and mentoring a team of high-quality customer service agents? As an Advisor, Remote Network ( Call Center Supervisor ), ... proper process execution, ensuring service level compliance and excellent customer service . Aligned, and consequently, embracing our Digital First strategy,… more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of...of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement… more
- Stanford Health Care (Newark, CA)
- … facility Knowledge of principles and practices of volume food management. + Excellent customer service service **These principles apply to ALL employees:** ... role in supporting patients throughout their healing journey. The Supervisor of Patient Dining ( Call Center) oversees...directs the preparation of new food items or new service activities for increased customer satisfaction; obtains… more
- Three Saints Bay (Martinsburg, WV)
- …assigned to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's Performance Work ... ** Call Center Supervisor (4763)** Location **Martinsburg,...Statement (PWS). + Responsible for overseeing a team of customer service representatives, ensuring they meet performance… more
- Mass Markets (Garden City, GA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in delivering...to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance… more
- ASM Global (San Francisco, CA)
- …You will motivate our union and non-union staff to provide excellent customer service . Responsibilities include ensuring efficient catering operation, as well ... POSITION SUMMARY We are looking for an On- call Food Services Supervisor to lead...Preserve and execute excellent levels of internal and external customer service + Maintain a strong presence… more
- ConnectLife (Williamsville, NY)
- …mutual respect among staff while promoting a commitment to excellence, quality, integrity, and customer service . + Serve as a resource to staff by answering ... to save and enhance lives. Donor Referral Services Shift Supervisor - Night Shift Job Summary Oversee the referral and...quality, and the delivery of a high level of customer service through the use of all… more
- Mass Markets (Wichita, KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting the...companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general… more
- CVS Health (Annapolis, MD)
- …staff on work procedures, proper call handling and teamwork delivering excellent customer service . Is visible and available to staff to answer questions, ... technologies and processes. Responsible for the overall supervision of Customer Service employees. Accountable for member/provider satisfaction, retention,… more
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