• Radar Labs, Inc (New York, NY)
    …capital firms including Accel and Insight Partners. About the role Radar is growing our Customer Success team to support our expanding customer base. ... their location-based initiatives. As an early hire on the Customer Success team, you'll get the chance...of the Radar platform and related technical concepts to support customer implementations and facilitate value realization… more
    Upward (07/18/25)
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  • Infosys (Rockville, MD)
    …adoption, retention, expansion). Introduce process rigor, automation, and leveraging technology (eg, CRM, customer success platforms) to support the team and ... Job Description Infosys Public Services is seeking a Customer Success Leader - Public Sector...teams, engineering, and marketing teams to ensure a cohesive customer experience. Support sales teams with renewals,… more
    Upward (07/22/25)
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  • Test Equipment Distributors (Troy, MI)
    …consumables. Requirements Required Skills & Qualifications 3+ years of experience in sales support , customer success , or technical inside sales. Strong ... and internal teams, we'd love to hear from you. Key Responsibilities Customer Relationship Support Monitor customer activity and follow-up with accounts that… more
    Upward (07/13/25)
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  • Foodbuy (Charlotte, NC)
    …or equivalent work experience required. 2+ years of experience in account management support or customer success ; Distribution and/or Foodservice experience ... Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group-- which is the worlds largest contract food and … more
    Upward (07/19/25)
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  • Atlassian (Austin, TX)
    …/product advocate teams. This is a unique organization with a hybrid profile spanning customer support , customer success , pre-sales and post-sales ... : 5+ years of experience in Sales Operations, Sales Technology, or Customer Support / Success in an "analyst" position (business, process, systems, functional,… more
    Upward (07/20/25)
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  • Pontera (New York, NY)
    …Managers and Pontera as a whole REQUIREMENTS 2+ years of relevant Technical Support / Customer Success experience Demonstrated technical aptitude for, ... and SaaS solutions. Excellent project management experience and proven ownership of Customer Support projects and initiatives A flexible and adaptable problem… more
    Upward (07/14/25)
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  • Gong.io (Austin, TX)
    …of sales cycles. Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success , Support , Services, Product Management, Engineering) ... to accelerate sales cycles. RESPONSIBILITIES Work alongside Sales and Customer Success as the ultimate Gong Engage...to get deals across the line. Partner with and support Marketing on demand gen activities (webinars, conferences, events).… more
    Upward (07/13/25)
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  • Gong.io (Austin, TX)
    …context of sales cycles. Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success , Support , Product Management, Engineering) in ... business initiatives across the organization. RESPONSIBILITIES Work alongside Sales and Customer Success as the ultimate product expert. Thoroughly understand… more
    Upward (07/12/25)
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  • PubMatic (New York, NY)
    About the Role: The Associate Director, Customer Success - Mobile App is a key member of PubMatic's Go-To-Market team and is responsible for driving the ... across the region. This role leads a team of Customer Success Managers and partners closely with...deploying resources effectively to achieve business objectives Deliver best-in-class customer service and consultative support for publisher… more
    Upward (07/25/25)
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  • Akeneo (Boston, MA)
    …Learn more about our culture and values via our Career page. Job description The Customer Success Manager is a key role within the Customer Experience ... opportunities; partnering with our sales team. Contribute to Akeneo's customer success framework for customer ...to work program is also available. - Community & Support : Engage in 2 paid volunteering days annually and… more
    Upward (07/08/25)
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  • Nexthink (Colorado Springs, CO)
    Customer Support , and Product teams to drive positive customer outcomes, operational success , and upsell opportunities. Main functions: Aligned to ... 9 offices worldwide. Job Description This role is to support growth and customer retention in North...entire customer lifecycle. Key Pillars to the Customer Success Team are: (i) Customer more
    Upward (07/26/25)
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  • Field AI (Mission Viejo, CA)
    …improving models through real-field applications. We are seeking a dedicated and proactive Customer Success Manager (CSM) to play a pivotal role in building ... based on customer insights Process Development Develop and refine internal Customer Success processes and templates Implement best practices for consistent… more
    Upward (07/21/25)
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  • DealHub (Austin, TX)
    …-first approach, we're known for our professional Success team and are hiring a Customer Success Manager for the Austin, TX team , who will ensure that ... offerings are being leveraged, maximizing the value of each customer 's subscription. As a Customer Success...platform. Collaborating with cross-functional teams, including Sales, Product, and Support , to advocate for customer needs and… more
    Upward (07/27/25)
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  • Journey (New York, NY)
    …task is too small and no task is too tall Requirements 10+ years of experience in Customer Success , Client Services, or Customer Success at a SaaS ... unique needs of their employees Collaborate with internal marketing on customer -facing collateral development, including communications, that support engagement… more
    Upward (07/27/25)
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  • Amazon (Washington, DC)
    Principal, Customer Success Specialist GenAI As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer ... realization for AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs,… more
    Upward (07/28/25)
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  • Wunderkind (New York, NY)
    Why You're Important to Us: Wunderkind is looking for a self-starting and dynamic Customer Success Manager to drive customer happiness with a focus on client ... management and efficiency. The Customer Success Manager role in our Mid...and internal opportunities for 1:1 coaching BOUNCE BACK: Company support and flexibility through all professional and personal development… more
    Upward (07/16/25)
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  • Marfeel (New York, NY)
    …reasons behind our world-class products, and we're still innovating. The Role: The Customer Success philosophy is core to Marfeel's value and is transversally ... customer 's input as a key vector of our success . As a Customer Success ...and provide recommendations for how our tool can best support them. Conduct regular check-ins with clients to ensure… more
    Upward (07/11/25)
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  • Paysafe (Jacksonville, FL)
    …Help us build and deliver innovative payment solutions. Paysafe is looking for a Customer Success Manager, ISO Partnerships with a primary focus on agent sales ... work week. About the Role We're looking for a Customer Success Manager (CSM) to manage relationships...with our top ISO partners to understand their business, support their teams, and ensure they have what they… more
    Upward (07/30/25)
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  • Kandji (Miami, FL)
    …venture-backed startup with the potential to reach unicorn status. The Opportunity As a Customer Success Manager, you'll be responsible for the success of ... 1-3+ years customer -facing experience as a commercial Customer Success Associate. Experience maintaining ARR of...of 3M+ including contract values over 100k. Experience with support tools and platforms like Salesforce, Zendesk and JIRA.… more
    Upward (07/25/25)
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  • Wayflyer (New York, NY)
    …The key ways you'll bring value to the team Work on the Enterprise Customer Success (CS) (Account Management) Team to advise and guide high-value customers ... the process of securing repeat advances by leveraging dedicated Customer Success methodologies. Maintain high levels of...paid annual leave, plus public holidays. Your Wellbeing Access support and resources to support your wellbeing,… more
    Upward (07/12/25)
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