- Monster (Harrisburg, PA)
- …printers, scanners, software application assistance, etc. This person will perform as a Tier 2 Support team member requiring knowledge and adherence to CEDC ... member defined support processes, standards and requirements. OPS Tier ...independently. Decision making is required to ensure the best customer service possible provided the resources available. Prioritization of… more
- Monster (Chicago, IL)
- …assistance. This role involves troubleshooting hardware and software issues, providing timely support , and ensuring a high level of customer satisfaction. Key ... Title: Service Desk Analyst Tier 2 Location: Chicago, IL Duration: Direct Hire...issues related to hardware, software, and networking. Provide excellent customer service and support to end-users. Document… more
- Monster (Northbrook, IL)
- …skills in the appropriate language to develop necessary "work arounds." 25% Customer Support Technician Non ERP Responsible for Tier I software and hardware ... necessary. Assists in the resolution of application, hardware and software problems. 25% Customer Support Analyst Non ERP Responsible for Tier 1 and 2… more
- Monster (Mahwah, NJ)
- … issues within authority, ensuring customer satisfaction Escalate complex issues to Tier 2 support or management when necessary What You Bring to the ... automotive and mobility customer journey. As a Bilingual Spanish Customer Support Representative (supporting Volvo Car USA) working on-site in Mahwah, NJ,… more
- Monster (Township Of Washington, NJ)
- …Manalapan Township, NJ 07726 (Onsite - 5 Days in a Week Onsite) As a(n) Desktop Support Analyst you will: Job Description: Deliver Tier 1 technical support ... and service quality. Experience: Minimum of 1 year of experience in a Tier 1 technical support role. Requirements: Proficiency in troubleshooting Windows 10… more
- Monster (Fort Mill, SC)
- …department as a whole. Takes on added responsibilities to manage and administer customer support systems and departmental systems. Works with other department ... Join Our Team! Sunbelt Rentals strives to be the customer 's first choice in the equipment rental industry. From...computer hardware systems, and web systems. Also serves as Tier II support and provide assistance to… more
- Monster (Temple, TX)
- …Suite of software. The ideal candidate will have: Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or ... A client of Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full-Time, Contract Duration: 6 Month Location: Temple TX… more
- Monster (Temple, TX)
- …be successful in a stressful, fast-paced environment. Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or ... a client that is immediately hiring for an CSC Customer Service Spec Position type: Contract Duration: 6+ Months...for patient transporters. Leads or participates in projects in support of the department. Responsible for providing feedback to… more
- Monster (Orlando, FL)
- …and ensuring smooth day-to-day operations. This role requires a balance of customer service, technical troubleshooting, and proactive support for both hardware ... A client of Innova Solutions is immediately hiring for a Desktop Support Analyst ss Position Type: Contract-Full Time Duration: 12+ Months Location: Orlando, FL… more
- Monster (Pittsburgh, PA)
- Volt Solutions is immediately hiring for a Customer Service Representative Position type: Fulltime/Contract Location : Pittsburgh PA Duration : 12+ Months As a ... Customer Service Representative you will: Provides complex analytics and...to provide solutions to internal and external clients. Provides support to lower level client processing roles. May be… more
- Monster (Arlington, TX)
- Tier 2 Deskside/System Technician IT Support Department Arlington, TX - On-Site Policy Contract About Our Client Our client is a Fortune 500 technology, ... with Tier 3 teams for system changes and upgrades * Support disaster recovery and continuity of operations exercises *Maintain high-availability environments… more
- Monster (Springfield, VA)
- …and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of ... Tier 3 problem identification, diagnosis, and resolution Provide support for the escalation and communication of status to...on Windows, Linux, and Solaris systems Knowledge of the Customer 's processes and procedures and of the Customer… more
- Monster (Kansas City, MO)
- …Office 3 days per week. ROLE OUTLINE The Application Reliability Manager leads a Tier 3 application support and enhancement team responsible for a broad ... portfolio of over 60 internal and customer -facing systems. This role ensures high-quality delivery through agile facilitation, while also mentoring, coaching, and… more
- Merck & Co. (Rahway, NJ)
- …with our Manufacturing Division Global Process Steward and COMET Functional Leads. Support tier management and escalations for transactional issue ... challenges to resolution with system solutions across our company's GCS. Support business case development (Enhancement Prioritization Management Form) and maintain… more
- Monster (Tempe, AZ)
- …in a hybrid work environment. This position is responsible for providing second level ( Tier 2) support and helping to implement and improve IT service delivery ... channels for our workforce including: walk-up and remote support . JOB RESPONSIBILITIES: Emphasis on customer experience...and remote support . JOB RESPONSIBILITIES: Emphasis on customer experience for employee workforce On-site support … more
- Monster (Norfolk, VA)
- …Respond promptly to inbound calls and service emails within KPI targets, delivering tier -one support and building strong customer relationships through ... international trade, import/export regulations, and supply chain processes to deliver exceptional support and customized solutions. As a key point of contact, the… more
- Monster (Salt Lake City, UT)
- …and collaborative efforts. The ideal candidate will have a passion for delivering top- tier customer service. You will be proactive, detail-oriented, and thrive ... our team. In this role, you will work within a professional, customer -centric, and results-driven environment to deliver exceptional student services that enhance… more
- Monster (Salt Lake City, UT)
- …Sales Support & Departmental Engagemento Partner with inside sales and customer service teams to support departmental buyers with product recommendations and ... and related technology products. The role supports two primary customer segments: University community members-including students, faculty, staff, and alumni-for… more
- Monster (Rochester, MN)
- …as requested by departments. Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per ... and equipment liaison in the field as needed to collaborate with other support services (eg, Help Desk, Applications, Materials Management, etc.). Assists with end… more
- Monster (Andover, MA)
- …(OEMs), their contract manufacturers (CM's) and internationally to distributors who support their supply chains. Our Advanced Products serve customers concentrated ... the application design team to provide designs that meet customer criteria. Job Description Work closely with key VPC...roadmap VPC products with appropriate functionality and features to support next generation systems in key VPC markets. Perform… more
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