- Mindbank Consulting Group, LLC (Arlington, VA)
- …as all other duties as assigned. Travel to off-site locations is required for customer support . Tier I Helpdesk Technician Qualifications: Please make sure ... Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support...communicate orally and in writing. Professional phone etiquette is required, and a positive customer service attitude is a… more
- American Honda Motor Co Inc (Timmonsville, SC)
- …Service Administrator II for Honda Powersports is a dynamic role focused on providing top- tier customer support . This role will be responsible for conducting ... experts if needed, and utilize internal knowledge bases to gather relevant information. Customer special support requests. Manages all Manufacture Statement of… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Sr. Help Desk Technician ( Tier 3) Responsibilities: . Performs in-depth analysis, diagnosis and resolution of desktop and workstations. . Serves as the point of ... contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer.... Experience in troubleshooting mobile devices. . Able to support and backfill Video Teleconference (VTC) and Wireless technician… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... 2. Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer...s/w, printer problems, and network applications in a VIP support environment. 3. Has experience in troubleshooting mobile devices.… more
- Bering Straits Native Corporation (Washington, DC)
- …Technical and Program Management Services, Information Technology, and Logistics Services and Support . BGS is currently seeking a Cyber Security Analyst for a ... The ideal candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center. A highly-motivated individual… more
- Creative Financial Staffing (Denver, CO)
- Tier 3 Technology EngineerIn office role (Denver) Great Benefits including a 401k Match Paid Time Off Stability! Collaborative TeamTier 3 Technology ... Engineer:**Provide hands-on and remote support (Systems, Help desk, Networks vendors)**Work with external end users (customers) a variety of environments**Act as the… more
- Dunhill Professional Search (Springfield, VA)
- …and varying hours as required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk.0-2 years of customer ... the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic… more
- George Washington University (Rockville, MD)
- …communications and customer service skills with the ability to provide top tier customer support to the user community.-Familiarity with the following ... Visit our website at: www.bsc.gwu.edu. The Biostatistics Center Systems Support team is seeking a full-time Linux Systems Engineer...will provide a full spectrum of software and hardware support to our on-site and remote client community. The… more
- George Washington University (Rockville, MD)
- …communications and customer service skills with the ability to provide top tier customer support to the user community-Familiarity with the following ... Visit our website at: www.bsc.gwu.edu. The Biostatistics Center Systems Support team is seeking a full-time Systems Engineer II....will provide a full spectrum of software and hardware support to our on-site and remote client community. This… more
- George Washington University (Rockville, MD)
- …-Strong communications and customer service skills with the ability to provide top tier customer support to the local user community.-Prior experience in ... serves as Windows Systems Engineer I and End-User Desktop Support . The position provides full spectrum of software and...The position provides full spectrum of software and hardware support to our on-site and remote client community in… more
- Rose International (Atlanta, GA)
- …Office (Excel, Powerpoint, Word), HTML Function Related Activities & Key Responsibilities * Co-own Tier 1 customer support and optimization strategy with the ... Digital Shelf Manager * Outline syndication and content optimization strategy for Tier 2-4 managed customers and partners for implementation by agency partners * … more
- American Honda Motor Co Inc (Marysville, OH)
- …inquiries. IE, inquiries the HR Contact Center is unable to resolve. If the inquiry requires Tier 3 support or is assigned to the wrong service team, assign the ... and SkillsRequired Work Experience: * 1 year of payroll, customer service or human resource role. Required Education:* Associate...work experience in payroll, human resources or in a customer service role. Desired Skills: * Ability to navigate… more
- Dexian - DISYS (Denver, CO)
- …Headquarters location. Working remotely or relocation are not viable options.The IT Technician provides Tier 1 (first line support ) and occasional Tier 2 ... of Responsibilities: Provides Tier 1 and occasional Tier 2 support to end-users in solving...manner while maintaining high levels of communications with the customer until the work is completed to the customers'… more
- Peak Rentals (Midland, TX)
- CUSTOMER SUPPORT MANAGERJob DetailsFull Time / Part Time: Full TimeFLSA Classification: Non-ExemptBusiness Unit: RentalsReports to: Operations ManagerTravel ... Requirement: Yes Job Description Peak's Customer Support Manager is a liaison between the customer and Peak Rentals. The CSM is responsible for maintaining… more
- George Washington University (Washington, DC)
- …a work management and tracking tool-Delivers exceptional and with sense of urgency customer service to clients-Dispatches to support urgent customer , ... maintenance of computers, printers, peripherals, etc.-Coordinates service requests including AV support and faculty technology training-Provide expert tier 2 and… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- Overall Purpose: Tier 2/3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals ... system installations and 3 years Professional demeanor and appearance Self-starter Teamwork Tier 2-3 technical support of Windows devices and software and… more
- Aequor (Tampa, FL)
- …Specialty Service Desk, you will be responsible for delivering world class IT support to Client employees and partners in the Field and Scientific divisions. This ... position is responsible for handling all aspects of inbound customer requests/incidents across multiple channels (chat, phone, email, web). This includes logging,… more
- George Washington University (Washington, DC)
- …within the technology support centers; Recommends opportunities for improvement for customer support and technology upgrades within the technology support ... that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by...is responsible for the following duties: Responds to AV support calls and provides on-site customer training… more
- George Washington University (Dover, AR)
- …incident management systems as a work management and tracking tool-Delivers exceptional customer service to clients-Dispatches to support urgent classroom or ... and ensures collaboration with both University stakeholders and external vendors.This technical support position provides direct technical support to end users… more
- Creative Financial Staffing (Dublin, OH)
- …space and facility. RESPONSIBILITIES OF THE HELP DESK TECHNICIAN: As part of a desktop support team, collaborate to provide tier 1 support to all end-points, ... HELP DESK TECHNICIAN: Organization prides itself on providing outstanding customer service to their internal employees. Every employee goes...including employees, labs and classroom support for Mac and PC computers, and tablets. In… more
Related Job Searches:
Customer,
Customer Support,
Support,
Technical Customer Support Tier,
Tier,
Tier 1 Customer Support,
Tier Support