- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Capgemini (New York, NY)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... in leading and creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform suite,_** _and with a… more
- City National Bank (Los Angeles, CA)
- *MANAGER, CLIENT EXPERIENCE ( CX ) & INSIGHTS, SVP* *WHAT IS THE OPPORTUNITY?* The SVP and Manager of CX and & Client Insights is responsible for driving a ... client-centricity within City National Bank, this role oversees a CX and Client Insights team that partners daily with...a discipline of co-creation to the organization by leveraging CX strategies and new digital customer insight communities to… more
- Bright Horizons (Newton, MA)
- **Primary Purpose** The CX and Brand Director will help grow our brand reputation in the market and drive brand CX efforts to support and drive a premium brand ... consumer insights, working across cross functional teams to create CX road maps, crafting plans for creative teams to...to promote our brand across various channels and launching CX initiatives to help resolve consumer pain points and… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …help us Keep Climbing (overview & key responsibilities) The Customer Experience ( CX ) Insights & Prioritization organization is seeking highly motivated and data ... prioritizes Delta's enterprise customer experience initiatives, in service of our CX strategy, using insights from customer listening and associated analytics.… more
- Autodesk (Portland, OR)
- …#** 25WD86578 **Position Overview** As a Senior Manager, Customer Experience ( CX ) Strategy, you will design and implement strategies and organizational capabilities ... to systemically transform the CX culture and improve customer satisfaction, loyalty, and business...will bridge the gap between understanding the importance of CX and effectively activating across people, processes and platforms… more
- BASF (Research Triangle Park, NC)
- **Now hiring! Regional CX Project Specialist - Research Triangle Park, NC** We are looking for a Regional CX Project Specialist to join our Agricultural ... creation for sustainable and efficient agriculture. As a Regional CX Project Specialist, you will be responsible for the...the businesses to execute these solutions. **As a Regional CX Project Specialist - Research Triangle Park, NC, you… more
- DISH Network (Littleton, CO)
- …disruptive force in the market. **Job Duties and Responsibilities** The Retail Wireless CX Optimization team is a dynamic group in Business Operations, focused on ... impactful changes. This role reports directly to the Manager, Retail Wireless CX Optimization within the Retail Wireless Business Operations group. The Data Analyst,… more
- Amazon (Detroit, MI)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and… more
- DISH Network (Littleton, CO)
- …disruptive force in the market. **Job Duties and Responsibilities** **The Program Manager, CX Process Optimization will play a crucial role in enhancing the Retail ... to inform optimization efforts, and work with the PMO to ensure CX considerations are integrated into project planning and execution.** **Key Responsibilities:** +… more
- Amazon (Bellevue, WA)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- Qualtrics (Provo, UT)
- …people across the globe who think that's work worth doing. **Staff Software Engineer - CX Core** **Why We Have This Role** We are looking for a staff software ... leader as our team pushes the Qualtrics Customer Experience ( CX ) product to the next level. You should love...**What You Should Know About This Team** + Our CX Core team owns products and functionality that help… more
- Qualtrics (Provo, UT)
- …the globe who think that's work worth doing. **Software Development Engineer II - CX Journeys** **Why We Have This Role** Qualtrics is seeking a software engineer to ... join our CX Journeys engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience ( CX ) product to the next level. You should love data… more
- Amazon (Detroit, MI)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- Arvato Bertelsmann (Easton, PA)
- We are looking for a data-driven and customer-focused Customer Experience ( CX ) Analyst to join our team. In this role, you will analyze customer feedback, ... identify trends, root causes, and opportunities for improvement. Monitor key CX metrics across the customer journey-onboarding, fulfillment, issue resolution, and… more
- Concentrix (Tallahassee, FL)
- Job Title: Director, Sales, CX Tech & CCaaS Job Description Concentrix is a global leader in customer experience solutions and technology, improving business ... - powered by creativity and technology. Director, Sales - CX Tech & CCCaaS PLEASE NOTE: This is a...on driving revenue, adoption, and market penetration for Concentrix CX Tech and CCaaS within the US market. Your… more
- NTT DATA North America (Charlotte, NC)
- **Req ID:** 303577 Launch by NTT is looking for a UX/ CX Sales Lead - BFSI (US Remote) for Banking and Financial Services and **Insurance** (BFSI). Check us out: ... strategy, product design, and engineering, transforming brands globally. Job Summary UX/ CX Sales Leads are responsible for promoting our company's services. This… more
- Guidehouse (Mclean, VA)
- …Secret **What You Will Do** **:** Guidehouse is seeking a talented and experienced CX and BA to join our team, focusing on delivering customer-centric solutions that ... work at the intersection of product management, customer experience ( CX ), user experience (UX), and agile business analysis. You'll...objectives and customer needs. + Customer & User Experience ( CX & UX): Conduct user research and analysis to… more
- Amazon (Seattle, WA)
- …broader customer audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining and driving the Amazon ... global customer impact. Key job responsibilities * Defining a CX vision for the pre-owned shopping experience in partnership...shopping experiences, and some that dive deep in one CX area * Leveraging your high judgment to prioritize… more
- Amazon (Seattle, WA)
- …including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes across our ... * Lead and standardize quality control processes across Ad CX programs. * Develop and implement automated quality checks,...PVA house ads * Manage responses to VOC Ad CX signals and customer-reported issues, driving continuous improvement through… more
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