- Novo Nordisk Inc. (Plainsboro, NJ)
- …PositionThe Executive Director, Customer Experience will define the vision for customer experience ( CX ) and CX excellence, leading the development of a superior ... customer experience strategy by building CX journeys and guiding marketing teams for optimization based...needs. The role serves as the architect of end-to-end CX , driving marketing teams towards the vision by developing… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Reports to the Head of Customer Experience. Collaborates across the Customer Experience( CX ) team and across MPS to design and implement optimized patient and ... to define the research agenda, ensuring alignment with strategic objectives for CX enhancement Design CX Experiments and Interventions Lead the conceptualization… more
- Merck & Co. (North Wales, PA)
- …Collaboration, Creativity, Cross-Functional Teamwork, Customer Engagement, Customer Experience ( CX ), Customer Insights, Digital Consumer Engagement, Digital Customer ... Experience, Digital Marketing, Digital Strategy, Driving Continuous Improvement, Innovation, Leadership, Management Process {+ 20 more}-Preferred Skills:Job Posting End Date:06/28/2025 *A job posting is effective until 11:59:59PM on the day BEFORE -the listed… more
- Qualtrics (Provo, UT)
- …across the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence** **Why We Have This Role** At Qualtrics, we're not just ... building the category of Experience Management (XM). Our Global Customer Experience ( CX ) Center of Excellence is at the forefront of that mission, redefining… more
- American Medical Association (Chicago, IL)
- CX Specialist II Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit ... opportunity at our corporate offices in Chicago for a CX Specialist II on our Marketing and Membership Experience...office. This position is responsible for creating and leveraging CX analytics to fuel impact, communicate results, and benchmark… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- Capgemini (New York, NY)
- …frog's_ **_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This leader will drive our efforts to build capabilities in_ ... in leading and creating go-to-market offerings and building teams for Advisory & CX Consulting, especially with focus on the_ **_Adobe platform suite,_** _and with a… more
- Amazon (Bellevue, WA)
- …visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. TIPM, you will be the MSP CX ... as a thought leader and business partner for MSP CX . This leader will work closely across multiple leadership...in achieving our goals, and earns trust with MSP CX team and other stakeholders. You will leverage business… more
- Autodesk (Portland, OR)
- …#** 25WD86578 **Position Overview** As a Senior Manager, Customer Experience ( CX ) Strategy, you will design and implement strategies and organizational capabilities ... to systemically transform the CX culture and improve customer satisfaction, loyalty, and business...will bridge the gap between understanding the importance of CX and effectively activating across people, processes and platforms… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** As a **Senior** **Quantitative CX Researcher** , you will be responsible for Survey Management, which includes design, implementation and deployment ... pursuit of exceptional user satisfaction. **ESSENTIAL FUNCTIONS OF THE QUANTITATIVE CX RESEARCHER** + **Account Management:** Handle internal stakeholder requests to… more
- Amazon (Nashville, TN)
- Description In the Mechatronics & Sustainable Packaging Customer Experience(MSP CX ) organization, we have the unique role and privilege to work backwards from our ... About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and… more
- DISH Network (Littleton, CO)
- …disruptive force in the market. **Job Duties and Responsibilities** The Retail Wireless CX Optimization team is a dynamic group in Business Operations, focused on ... impactful changes. This role reports directly to the Manager, Retail Wireless CX Optimization within the Retail Wireless Business Operations group. The Data Analyst,… more
- Nike (Beaverton, OR)
- …new concepts and digital capabilities for our consumers. As the Senior, NA PT, Digital CX , you will report directly into the Lead, NA PT Digital CX . **WHO ... FOR** Our mission in the NA Partnership Transformation Digital CX team is to ideate and scale proven consumer...team is to ideate and scale proven consumer experience ( CX ) _capabilities_ across the marketplace, in service to our… more
- Wolters Kluwer (Indianapolis, IN)
- ** CX /UX Designer - Hybrid USA R0048815| DXG | UX/ CX COE - Wolters Kluwer Tax & Accounting** **About the Role:** The **UX/ CX Designer** is responsible for ... closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into simple, balanced… more
- Acuity Brands (Atlanta, GA)
- …location-aware applications. **Position Summary & Location** At Acuity, the CX Operations Representative is responsible for the hands-on implementation, ... other essential data points to ensure a best-in-class customer experience. The CX Operations Representative builds and maintains surveys within ABL's Voice of… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution Sales Executive that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the US Federal Civilian ... Tribes and GSA Government Agencies. Our CX Workflow Solution is built on ServiceNow's market leading...you get to do in this role: ** The CX Solution Sales Executive is responsible for communicating ServiceNow's… more
- Qualtrics (Seattle, WA)
- …people across the globe who think that's work worth doing. **Senior Software Engineer - CX Core** **Why We Have This Role** We are looking for a staff software ... leader as our team pushes the Qualtrics Customer Experience ( CX ) product to the next level. You should love...world-class, customer-centric experiences powered by real-time intelligence. + Our CX Core team owns products and functionality that help… more
- Amazon (Detroit, MI)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- JPMorgan Chase (Wilmington, DE)
- …Community Banking, and promote meaningful improvements. As a Vice President within the CX Insights & Innovation team in Marketing, Growth & Innovation, you will ... the development of cross-functional solutions. Job Responsibilities + Aggregate CX data & insights from various sources; synthesize and...+ Use data & insights to identify solutions for CX Book of Work and Card product prioritization. +… more
- Qualtrics (Provo, UT)
- …the globe who think that's work worth doing. **Software Development Engineer II - CX Journeys** **Why We Have This Role** Qualtrics is seeking a software engineer to ... join our CX Journeys engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience ( CX ) product to the next level. You should love data… more
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