- Fidelity TalentSource LLC (Boston, MA)
- …consulting, communication and influencing skills. The Skills You BringManaging a CX program and identifying actionable insights that can have a meaningful ... impact on the customer experience and business metrics, such as acquisition, retention and deepeningThe ability...with disabilities who need adjustments to participate in the application or interview process. To initiate a request for… more
- The Bartech Group Inc (Torrance, CA)
- …roadmap toward realizing the ideal state. Build design thinking capability within CX /Marketing Business Unit.Lead cross-functional teams in design of customer ... teams focused on highest impact drivers of success, navigate complex senior -level business relationshipsEffective storytelling to communicate insights and… more
- The Bartech Group Inc (Warren, MI)
- …them with resolution in a timely manner.Ensuring the Team Leaders and Senior Advisors have the necessary information on case status, suggestions, and ... Sunday-Saturday with flexibility on hours depending on the needs the business and shift bid selection. Job RequirementsMUST HAVE LUXURY VEHICLE EXPERIENCEBachelor's… more
- New Jersey Resources (Wall Township, NJ)
- CX Sr . Business Application Developer Wall Township, NJ, USA Req #2377 Wednesday, May 1, 2024 Energize your future and join our team as we pursue a ... competitive pay and benefits. New Jersey Resources is seeking a Sr . Business Application Developer/Customer Experience Developer to support NJR's customer… more
- M&T Bank (Buffalo, NY)
- …in person collaboration the other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud ... technologies to assist the client areas and Bank in meeting their short-term business goals and long-term strategic objectives. + Direct and monitor less experienced… more
- Randstad US (Louisiana, MO)
- …Guiding and mentoring team members in all areas of responsibility, including UX/ CX , speech recognition , professional communications, implementing process ... design/testing and speech optimization. Improving large scale speech application performance for healthcare customers and...years of experience working directly with customer to improve speech recognition rates and reduce error rates.… more
- Bristol Myers Squibb (Chico, CA)
- …and in their personal lives. Read more: careers.bms.com/working-with-us . **Position:** Sr . Therapeutic Area Specialist, Hematology ( Sr . TAS) **Territory:** ... bio-pharma companies, and make a difference. **Position Summary** The Sr . TAS is a critical role in our unique.... TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with… more
- Amazon (Herndon, VA)
- …& Sustainable Packaging (MSP) is seeking an experienced and self-driven IT Application Development Engineer for the Customer Experience ( CX ) Deployment & ... teams such as Deployment Engineering and Machine Safety. Partnering with other Application Development engineers, Data Engineers, and Product & Program Managers, you… more
- ServiceNow, Inc. (Atlanta, GA)
- …every step of our customers' journey. The products we build power digital business for ServiceNow and can even become commercially available. Summary: The world of ... CMS, User Management, Issue Avoidance, Self-Service, Onboarding, Mobile Applications, In- application experiences, Behavior Analytics. Is your experience area not… more
- Bristol Myers Squibb (Temecula, CA)
- …lives. Read more: careers.bms.com/working-with-us . **Job Posting Title:** Sr Therapeutic Area Specialist, Cardiovascular Community, Temecula, CA **Therapeutic ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging… more
- Fors Marsh (VA)
- …insight, leadership in customer experience, and the ability to foster senior -level engagements with federal clients, industry partners, and technology integrators. ... The selected individual will serve as a senior leader in the practice, leading and providing oversight...leader in the practice, leading and providing oversight of CX efforts with federal agencies such as the Internal… more
- SAP (Alpharetta, GA)
- …(ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent ... environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of...As a Digital Sales Development Manager of Customer Experience ( CX ), you will work with and develop a team… more
- Travelers Insurance Company (Hartford, CT)
- …aligned to objectives and key results (OKRs) for solutions, in partnership with the Sr . Director, CX Analytics and others. Inform and participate in business ... roadmap to ensure solutions are implemented and brought to market with defined business areas. The Lead works closely with the Journey Owner, Journey Leadership,… more
- Amazon (Santa Clara, CA)
- …USA Basic Qualifications - 3+ years of building machine learning models for business application experience - PhD in engineering, technology, computer science, ... they need. Job summary We are seeking an exceptional Sr . Applied Scientist to join a team of experts...- 5+ years of building machine learning models for business application experience Amazon is committed to… more
- Amazon (New York, NY)
- …WA, USA Basic Qualifications - 3+ years of building machine learning models for business application experience - PhD, or Master's degree and 6+ years of ... worldwide, and apply the appropriate guardrails to ensure a consistent and high-quality CX . Outbound Communications seek a talented Sr . Applied Scientist to join… more
- Amazon (Simi Valley, CA)
- …online, and that science is at the center of delivering a step-function change for our CX . We are looking for a Sr . Principal Scientist to help us continue to ... possess the ability to influence product decisions through research and practical application of science, and develop novel solutions to continually improve the… more
- Colgate-Palmolive (New York, NY)
- …to increase the actionabilty of the feedback we get from our consumers to improve CX , loyalty and impact on the business + Design, develop and maintain ... career a reason to smile every single day. The ** Sr . Analyst, Brand Integration** is responsible for using the...contact center agents are met (training, knowledge management, changing business needs, Global CRM elements etc.). **What you will… more
- S&P Global (Houston, TX)
- …**Houston (relocation assistance not available)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding in ... building a foundational knowledge of the commodity markets, developing essential business -related skills while learning about various Commodity Insights (CI) data,… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... opportunities. Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Architect is responsible for driving innovation and leveraging the power… more
- Mondelez International (East Hanover, NJ)
- …collaborative team who bring the voice of the consumer and shopper into our business and make a tangible business impact. We are developing cutting edge ... for Marketing Mix. Recommend relevant enhancements to the program in line with business needs / requests. + Identify critical gaps and opportunities, and work with… more
