- TEKsystems (Allen, TX)
- Description * Provide full onsite/ desk side and remote support to end users for all their IT issues, services and change requests for the users in the ... Windows 10, Windows 11, Windows, Microsoft, M365, End User Support Top Skills Details Service Desk ,Help ...laptops (preferably Dell experience). * Mobile devices and tablets management/ support . * Smartphone usage (Android & Apple )… more
- NuAxis Innovations (Washington, DC)
- …modules **Experience:** At least 2 years of current experience in participating in a desk - side support environment **Does this opportunity sound like a fit ... I support **Essential Functions:** + Provide onsite desk - side and remote technical support ....reduce user problems. + Performs Moves, Adds and Changes ( MAC ) + Travel is required, up to 50%. Selectees… more
- SMBC (New York, NY)
- …+ Cisco Webex / MS Teams / VTC Support + Windows 10 / 11 Support + Citrix / Virtual Environments + Apple iPhone/iPad + Automation / Scripting - PowerShell ... Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful...assigned until resolution. + Part of Team providing onsite support at 277 Park Ave as well as supporting… more
- TEKsystems (New York, NY)
- …and workshops. Knowledge, Skills, and Abilities Required: * Experience providing telephone based technical support and/or desk side technical support . * ... infrastructure. This position involves extensive interaction with attorneys and support staff while maintaining strict confidentiality of personnel and Firm… more
- TEKsystems (Washington, DC)
- …installation Qualifications * Must have a minimum of 7 years of experience providing desk side support , specializing in troubleshooting complex and advanced ... macOS, MacBook, Troubleshooting, Imaging, Windows 10, Office 365, Microsoft outlook, Mac , service desk , Active directory, Customer service, Hardware, Deployment,… more
- TekSynap (Bethesda, MD)
- …agreed upon service level agreements (SLAs). + Provide outstanding customer service both desk - side and via remote tools such as Bomgar, Cisco Jabber, Microsoft ... (HDI, ITIL, CMMI, etc.) is preferred. **Overview** We are seekinga **Desktop** **User Support (Windows & MAC )** personnel to perform various activities to … more
- University of Pennsylvania (Philadelphia, PA)
- …consultation via HireIT intake channels (phone, email, ticket management system) and through desk - side support at multiple campus locations. Job Description ... and consultation via HireIT intake channels (phone, email, ticket management system) and through desk - side support at multiple campus locations. + Maintain a… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support , acting as IT Support Specialist specializing in ... as part of a team. + Diagnose and troubleshoot Apple ( MAC ) computer and iOS hardware and...domain administration. + Escalation point for Junior and Mid-level desk side engineers. + Ability to act… more
- Insight Global (Braintree, MA)
- …end users * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support . * Support business approved standard desktop ... Desk that may require hands on or onsite support * Answering IT requests via phone, email and...foster and build upon vendor relationships * Understanding of Apple IOS devices and technology, iCloud, iTunes, familiarity with… more
- TEKsystems (Chicago, IL)
- …mobile devices, printers, projectors, and video conferencing systems. + Delivering remote and desk - side support for escalated incidents and service requests. ... IT Support Technician - Desktop & Enterprise Services Step...management procedures and backup coverage for the IT Service Desk . What You Bring + 3-5 years of desktop… more
- Robert Half Technology (Havertown, PA)
- …and resolve problems with Apple laptops and Chromebooks used by staff * Provide desk - side support for walk-in concerns and respond to tech calls for ... as Apple laptops and Chromebooks. This position requires hands-on support , in-person visits, to promptly resolve hardware and software issues. Responsibilities:… more
- Mount Sinai Health System (New York, NY)
- …in Information Technology or related area and five years of experience in a helpdesk, desk side , application, or systems support role. OR 2. A four-year ... provide technical support over the phone and/or desk side while maintaining a professional demeanor....Requirements **Certifications preferred:** A+ / Network+ / Security+ / Apple Certs and Microsoft Azure Fundamentals / ITIL Foundation… more
- NBC Universal (Universal City, CA)
- …The role is based at our Universal Studios, Los Angeles location. The role is 1st/2nd line desk side support break and fix. It demands a high level of ... knowledge of the core Microsoft O365 products also experience of laptop/desktop/ Mac and Mobile. This position would suit self-starters excited about technology… more
- City of Alpharetta, Georgia (Alpharetta, GA)
- …responsibilities. First, as a member of the Information Systems Team, providing support for the City's service desk system, implementation and maintenance ... tracking applications. + Basic skills in supporting Windows and Apple operating systems. + Peripherals such as printers, scanners,...+ Two years of proven experience as a computer support employee, service desk employee, or other… more
- Insight Global (New York, NY)
- …location in New York City. This individual will be stepping into the role of 1st/2nd line desk side support break and fix. They will be expected to deliver a ... - Operating within ticket work (Service Now) - Hands on with their walk in service technical bar - Rotating phone support - 50% mac 50% windows - Intune & jamf more
- Alfred University (Alfred, NY)
- …+ Maintains Macintosh servers. Involves developing and maintaining all Macintosh server- side services including Open directory, Jabber Server, NetBoot ... of University-owned computers in classrooms, labs offices, and residence halls. Maintain, support , and secure University staff and lab computers. Create, manage, and… more
- SMBC (New York, NY)
- …to SMBC's ongoing digital transformation efforts. **Role Objectives / Responsibilities** Executive Support Delivery * Provide premium, desk - side and remote ... Teams / VTC Support * Windows 10 / 11 Support * Citrix / Virtual Environments * Apple iPhone/iPad * Automation / Scripting - PowerShell * Previous Banking /… more
- Insight Global (Chicago, IL)
- …Windows environment 1+ year of resolving 20-40 tickets a week MINIMUM -50% must be desk - side hardware focused -1+ year of Active Directory experience - Mac ... Job Description Job Description: Our client is looking for a Deskside Support Tech to help with the hands-on troubleshooting tickets for their internal downtown… more
- Travel + Leisure Co. (Sevierville, TN)
- …weekly trainings for underperforming associates, working shifts if needed at the marketing desk to ensure tour flow expectations are met. This position is hands on. ... as the main source to conduct training courses. Work side -by- side with new hires at their marketing...active marketing partner working shifts at each location to support operations (if not in training class). Inspects processes… more