- Merck & Co. (Redwood City, CA)
- …experience, efficiency, effective collaboration, and comprehensive contract management with our Deskside Support service providers globally.Your impact will be ... User Experience through High-Quality Deskside Support: Deliver cost-effective deskside support services while ensuring high-quality end-user computing… more
- Siemens (Fort Worth, TX)
- …information to entire site and provide support for end users when needed. * Lead /Direct deskside support employee(s) focused on shop floor support. * Develop ... Ft. Worth, Texas. We are seeking an experienced technology lead to collaborate with our centralized IT organization on...supporting information technology. * 2+ years' experience leading a deskside support team is preferred but will also consider… more
- General Dynamics Information Technology (St. Louis, MO)
- …**)** WILL MAKE AN IMPACT **Job Description:** The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at ... Description:** Transform technology into opportunity as a Systems Administrator (Tier 2 Deskside Support) with GDIT. A career in enterprise IT means connecting and… more
- State of Massachusetts (Framingham, MA)
- …Office of Technology Services and Security (EOTSS)* is the state's lead office for information technology. We provide enterprise level information technology ... **Information Systems and Technology* **Organization:** **Exec Office of Technology Services and Security* **Title:** * Deskside Support Specialist Intern*… more
- Leidos (Rockville, MD)
- **Description** We are looking for a ** Deskside Technician (Tier 2).** Leidos, Inc. is seeking qualified, creative, and customer-focused technical representative to ... provide systems administrator and deskside technical support at our customer site, located in...Management for Performance. + Escalate to or consult with Lead when solution is unclear. + Perform configuration and… more
- General Dynamics Information Technology (Washington, DC)
- …energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking a Deskside Support ... and weekend work to ensure the success of the Deskside Support operation. The selected candidate must be a...+ Maintain a strong relationship with the SEC IT Service Desk. + Provides timely responses to client and… more
- DLA Piper (Dallas, TX)
- …business units to devise and deploy solutions that improve the quality of the legal services we deliver to our clients as well as the efficiency of our firm's ... team is committed to providing industry-leading solutions and world-class service . We focus on innovation and our goal is...We focus on innovation and our goal is to lead the industry by forging an environment that encourages… more
- Magna (Troy, MI)
- Team Lead , IT Customer Services Job Number: 65898...We are seeking an experienced and highly motivated Customer Service Team Lead to lead our ... supporting users and overseeing the daily operations of the Deskside Support team, and ensuring that all incidents and...of our support processes and user experience. The Team Lead is responsible for applying global Customer services… more
- CACI International (Arlington, VA)
- Deputy Technical Operations Center Lead Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... Operations (Tier 1 / Tier 2) Manager (Deputy TOC Lead ) to oversee an O&M team comprised of over...to oversee an O&M team comprised of over 25 service agents, incident response specialist and O&M support staff… more
- Brown University (Providence, RI)
- …computing/mobile equipment for departments throughout their full lifecycle. Maintains service relationships with department leaders and customers. Balances and ... prioritizes service to multiple assigned primary departments, with a high...+ 2-3 years of providing end-user IT computing support, deskside strongly preferred + One or more MCP, MCSE/MCSA,… more
- Fortive Corporation (Chandler, AZ)
- …imaging and support PC compliance and security initiatives. + Provide onsite deskside services like hardware setup and conferencing space configuration. + ... The IT End User Services Intern will work closely with IT leaders...process and productivity of their colleagues. Responsibilities : + Lead and manage technical projects to implement or enhance… more
- General Dynamics Information Technology (Falls Church, VA)
- …+ Plan, prioritize, and schedule service desk activities to ensure continuity of service . + Lead , direct, evaluate, and develop staff to ensure that users ... Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight in areas including Call… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information Technology (IT) Support **Experience:** 2 + ... **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide...of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation,… more
- SAIC (Scott AFB, IL)
- …The National Security Customer Group of SAIC is seeking IT End User Support Lead section to support an IT Service Delivery effort for USTRANSCOM (USTC) ... from St. Louis, MO. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical,...& Cyber Systems Directorate (TCJ6). The End User Support Lead is a pivotal role focused on providing outstanding… more
- Robert Half Technology (Houston, TX)
- …of technical issues and will work closely with other IT staff to deliver timely support services . Responsibilities: * Lead the Service Desk team to meet key ... Houston, Texas. This role will focus on leading a Service Desk team, ensuring customer satisfaction, and refining ...through offshore and on-call teams * Deliver timely support services to the business through internal or external engineer… more
- ASM Global (Detroit, MI)
- …telecommunications services . + Develops or establishes strong relationships with service providers. + Routes, installs and tests network cabling around facility. ... Trains users in the operations of office productivity applications. + Delivers deskside support for end users in all corporate required software applications… more
- Robert Half Technology (Haltom City, TX)
- …system issues spanning multiple hardware and software environments in expedient manner * Lead efforts to establish standards for IT configuration and usage * Perform ... defined procedures * Assist in providing tier two-level help desk support * Lead in projects related to hardware and software releases and roll-outs, including store… more
- Robert Half Technology (Des Moines, IA)
- …+ Develop and implement strategic plans for end user computing. + Lead a team of end user computing specialists. + Incorporate cutting-edge technologies ... Establish exemplary user support protocols. + Oversee vendor partnerships and manage service agreements. + Administer the budget for end user computing. +… more
- Healthfirst (NY)
- …assist the clinicians by answering questions, offering guidance, and providing " deskside " refresher training. While this position does not have managerial ... and regulatory guidelines. + Identify trends and recommend process improvements. + Lead team refresher training, as needed, in collaboration with Managers. + Build… more
