- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...on current Office suite applications, and any other authorized desktop applications and peripheral equipment. + Perform general preventative… more
- Insight Global (Coral Springs, FL)
- …ensuring timely resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear ... Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate… more
- Insight Global (New York, NY)
- …Skills and Requirements - 2 + years experience as a Level 1 helpdesk associate - Experience using ticketing systems to ... Job Description Insight Global is looking for a Level 1 Desktop Associate to work for one of our large Asset Management clients to sit in New York. This person… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...Contribute to physical security system support to meet service level agreements. + Support configuration and management of Windows… more
- The Raymond Corporation (Charlotte, NC)
- …not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance ... Provides first-line response and problem resolution (Levels 1 and 2 ) for end-users requiring assistance with IT-related issues and...other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. Acts as a liaison… more
- Graebel Companies, Inc. (Aurora, CO)
- …responsible for fielding trouble calls, providing proficient hardware and application level support to users to include providing communication/training to users on ... desktop systems, assisting them with setup issues, hardware or...issues, hardware or applications failure and documenting work via helpdesk ticket application. Also responsible for administration and internal… more
- 32BJ Benefit Funds (New York, NY)
- …Professional Certification are pluses. + 3-5 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis. + Solid background ... Science or a related discipline. 3-5 years of experience in VDI, IT Support Level 2 or above technical/systems support. Language Skills: Speak, Read, Write and… more
- City of New York (New York, NY)
- …4. IT Help Desk - Provide direction and guidance for the operations of the client helpdesk , Level 1 desktop support and other IT services to resolve end-user ... and engineering of the infrastructure, telecommunication, voice, network, client helpdesk , cyber security, data management, data analytics and Information Technology… more
- Chenega Corporation (Albuquerque, NM)
- …operations by leveraging cutting-edge technology and take your career to the next level ! At Cyberstar, we aim to analyze and boost human and business performance ... practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support. +… more
- LA Care Health Plan (Los Angeles, CA)
- …providing advanced technical support for complex incidents and serving as a mentor for Level 2 technicians. The Technician serves as a key liaison between the ... established monthly performance baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key liaison… more
- O'Neal Industries, Inc. (Exton, PA)
- …+ Record and update all helpdesk calls using ticketing software + Provide level 2 PC & network support + Support Microsoft office/Outlook, and all other ... Manage help desk calls and provide end user support. Support computer desktop environment by analyzing requirements, resolving problems, and installing hardware and… more
- SHI (Somerset, NJ)
- …in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... addressing key points and responding to questions with clarity. **Skill Level Requirements** + Ability to simplify and effectively communicate complex problems… more
- MyFlorida (Tallahassee, FL)
- …be attached to provide additional information. Note: Successful applicant must pass a Level 2 background screening, including fingerprinting, as a condition of ... needed. Minimum Requirements: + Four (4) years of professional experience in an IT Helpdesk / Desktop Support role; and + Completion of a one-year program of study… more
- TEKsystems (Chicago, IL)
- …and/or initiating the resolution of problems and concerns; + Maintain a first-class level of customer service ensuring that all customers are treated efficiently and ... and document Incidents and Service Requests using the IT HelpDesk system (Manage Engine) + Organize and prioritize all...to time are necessary, without altering the nature or level of responsibility; + Work within the relevant legislation,… more
- Daisy Brand (Casa Grande, AZ)
- …specialists Description Daisy Brand is currently looking for a junior to mid- level (Field) Service Desk Technician. Primarily, the candidate will support local ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk/ Desktop Support staff to address reported issues and act as onsite support for… more
- City of New York (New York, NY)
- …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk / desktop support for hardware and software computer systems and peripherals. ... systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor,...Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in… more
- Red Cat Holdings (Valdosta, GA)
- …of new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for hardware, software, and network issues across Windows, macOS, and Linux ... systems + Respond to helpdesk tickets in a timely manner, document resolutions, and...resolutions, and escalate complex issues as needed + Troubleshoot desktop , laptop, peripheral, and printer issues for local and… more
- Cognizant (Phoenix, AZ)
- …plant level software support etc., . Troubleshooting skills on desktop and shrink-wrapped applications(MS office, Adobe etc) . Troubleshooting skills on network ... **Role: Service Desk Technician** **Location: Mesa, AZ** **Mandatory skills:** Atleast 2 years Work experience in supporting service desk (Preferable experience in… more
- Auburn University (Auburn, AL)
- …system/data access, and optimal system performance. Provides support for client desktop , mobile computing, and client/server technology to include, but not limited ... + General knowledge of information technology concepts and terminology, desktop OS and supported software applications and fundamental troubleshooting techniques.… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …(relocation incentive available) The Computer User Support Specialist will provide advanced Tier 2 , concierge- level support to more than 300 users at the US ... Link Solutions is seeking a Computer User Support Specialist (Senior- Level ) to join our team in White Sands Missile...a comprehensive understanding of computer science concepts or two ( 2 +) years of relevant experience working in an IT… more