- Applied Research Associates, Inc. (Raleigh, NC)
- …wide range of related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service ... Level Agreements (SLAs). + Provision and manage user accounts,...registration, and group assignments. + Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors.… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...on current Office suite applications, and any other authorized desktop applications and peripheral equipment. + Perform general preventative… more
- Insight Global (Coral Springs, FL)
- …ensuring timely resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear ... Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate… more
- Kennedy Krieger Institute (Baltimore, MD)
- …desk. Answer calls and address user concerns in a helpful and courteous manner. 2 . Provide end user support and serve as primary contact for software-related issues. ... proficiency in the use of all Windows/Mac applications supported by the Institute at a level that will allow most problems to be resolved in a timely manner with the… more
- Alfred University (Alfred, NY)
- …read and write and speak the English language at a college level , be capable of performing sometimes complex mathematical calculations, statistical calculations and ... clients requirements. This could range anywhere from 15% to 2 % depending on University's computer needs. + Deploy new...related issues. + Provides advanced Windows Support to the Helpdesk . Involves training Helpdesk staff in new… more
- TEKsystems (Houston, TX)
- …in computer science, information technology, or a related field is preferred. Minimum of 2 years of experience in desktop support or a similar role. Strong ... Administrator Associate, or similar is a plus. Skills desktop , customer service, Technical support, helpdesk Top...in the Houston area * Current/Valid IT Certifications Experience Level Intermediate Level Job Type & Location… more
- Robert Half Technology (Oak Ridge, TN)
- Description Robert Half Technology is seeking a highly skilled Level 3 Desktop Support Analyst for a client headquartered in Oak Ridge, Tennessee. This role is a ... for installation, configuration, monitoring, documentation and troubleshooting of all desktop computers and mobile devices. This includes workstations, monitors,… more
- Insight Global (Brunswick, GA)
- …and Requirements High School Diploma Minimum of 2 years proven experience in desktop support or IT helpdesk roles. Strong knowledge of Microsoft 365 suite ... to authentication, connectivity, and application performance. Technical Troubleshooting -Resolve Level 1 and Level 2 ...2 support tickets related to Microsoft 365 and desktop environments. -Escalate complex issues to Tier 3 or… more
- SAIC (Pierre, SD)
- **Description** SAIC is seeking a ** Desktop Support** in **Pierre, SD** to support the **US Army Corps of Engineers (USACE) Revolutionary IT Services (RITS)** ... personal computers either by telephone, or on-site for PC desktop hardware and software packages. + Install and test...Associates degree and three (3) years' experience; additional two ( 2 ) years' experience can be considered in lieu of… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...Contribute to physical security system support to meet service level agreements. + Support configuration and management of Windows… more
- The Raymond Corporation (Charlotte, NC)
- …not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance ... Provides first-line response and problem resolution (Levels 1 and 2 ) for end-users requiring assistance with IT-related issues and...other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. Acts as a liaison… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... company. Key Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support, resolving the most complex issues related to hardware,… more
- HCA Healthcare (Gainesville, FL)
- …training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of experience that can handle ... basis. + Experience: Minimum two years' experience in IT desktop support, customer service, helpdesk , and general...consideration. + Excellence: I commit myself to the highest level of quality in everything I do. Learn more… more
- TEKsystems (Austin, TX)
- …(virtual interview followed by onsite interview) DRole Overview We are seeking mid- level Helpdesk Technicians with strong technical and customer service skills ... Job Description: Helpdesk Technician Position Type: Contract (18 months) Number...Openings: 3 Work Arrangement: Hybrid - 3 days onsite, 2 days remote Shift Details: + Onsite from day… more
- EMCOR Group (Raleigh, NC)
- …Atlanta, GA office will be required some as well. This person provides first- level support to end users for hardware, software, and network-related issues and ... problems, resolving or escalating issues, and ensuring a high level of customer satisfaction. Key Responsibilities: + Actively promotes...computers and mobile devices as needed. + Respond to helpdesk tickets, phone calls, and emails in a timely… more
- Chenega Corporation (Albuquerque, NM)
- …operations by leveraging cutting-edge technology and take your career to the next level ! At Cyberstar, we aim to analyze and boost human and business performance ... practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support. +… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …- Serves as customer service liaison to NEXCOM end-users. - Respond to Level II Helpdesk requests. - Responsible for collecting complete IT requirements ... the full spectrum of end user computer (ie PC desktop /laptop, MacBook, iMac) and mobile (ie Blackberry, iPhone, tablet)...from the Cyber IT/CSWF Qualification Matrix (described in SECNAV M-5239. 2 ) associated with the specialty area and level… more
- SHI (Austin, TX)
- …in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... addressing key points and responding to questions with clarity. **Skill Level Requirements** + Ability to simplify and effectively communicate complex problems… more
- SAIC (San Diego, CA)
- …+ Provide server break-fix and provide remote support for server, network, desktop , and peripheral equipment. + Interface and direct US Navy Customers regarding ... product teams and engineering/design reviews. **Qualifications** **REQUIREMENTS:** + Bachelors and two ( 2 ) years or more of related experience; Masters and 0 years… more
- Daisy Brand (Casa Grande, AZ)
- …specialists Description Daisy Brand is currently looking for a junior to mid- level (Field) Service Desk Technician. Primarily, the candidate will support local ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk/ Desktop Support staff to address reported issues and act as onsite support for… more
