- SR International, Inc. (Phoenix, AZ)
- …Answering incoming phone calls in a fast paced environment Resolving Tier 1 level issues Reviewing taxpayer accounts Verifying, gathering and simultaneously ... in industries such as finance/banking, insurance, telecommunications (not technical support ) Experience Preferred: Experience with participating in process improvement… more
- TAI (Pikesville, MD)
- **About the Role:** The Desktop Support Specialist will support Tier I through Tier II level software and hardware desktop issues. The focus of ... this position will be desktop support while also working directly with end users in a helpful and customer service-oriented manner. This vital role involves… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support our… more
- TEKsystems (Portland, OR)
- …is diverse in regards to scope and responsibilities. This person will split their time -- 80% Tier II onsite Desktop Support and 20% Tier I Virtual Chat ... not provided. Must have experience with Windows and Mac desktop support . This is a long-term and... support . Tier I Virtual Chat support consists of helping internal employees via a Chat… more
- TEKsystems (Portland, OR)
- …+ Troubleshooting with both MAC and Windows environments/applications (primarily MAC environment) + 80% Tier II onsite Desktop Support and 20% Tier ... A Large E-Commerce Company in Portland, OR is hiring a Desktop Support Technician to join the team for a great long term opportunity! Job Duties:… more
- CAI (Coopersburg, PA)
- … Desktop Support Specialist, you will be responsible for providing top- tier desktop support , mentoring and learn new technologies. **Job Description** ... Specialist is a critical role within our IT department, responsible for providing top- tier desktop support while also leading and mentoring a team of … more
- CAI (Allentown, PA)
- …a critical role within our client's IT department, and is responsible for providing top- tier desktop support . This role requires in-depth knowledge of ... Desktop Support Specialist **Req number:** R6171 **Employment type:** Full time **Worksite flexibility:** Onsite **Who we are** CAI is a global technology… more
- Insight Global (Oklahoma City, OK)
- …appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer ... Skills and Requirements . 2+ years desktop support experience . Experience troubleshooting Tier 2/3...desktop support experience . Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration… more
- AGI (Naperville, IL)
- **Description** **Position Title: Desktop Technician- Tier 2** **Compensation Range: $70,000-88,000 USD annual** **Department: IT** **Location: Naperville, IL, ... provider of the physical equipment and digital technology solutions required to support global food infrastructure including grain, fertilizer, seed, feed, and food… more
- Trinity Health (Ann Arbor, MI)
- …aspects of end-user computing and desktop -based LAN systems software. + Provides technical support and guidance through Tier 2 support and works with ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for...desktop software and works with vendors to resolve Tier 3 issues. + Provides consultation to ITS users… more
- Morehouse School Of Medicine (Atlanta, GA)
- …Computer Science, or related field. + Experience: Minimum of 4-6 years of progressive desktop support experience, including Tier II/ III support , ... Job Duties Description of Job Duty Key Responsibilities + Provide Tier III support for escalated helpdesk tickets, resolving complex hardware, software, and… more
- Trinity Health (Grove City, OH)
- …end-user computing and desktop -based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with ... desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users...in behaviors, practices, and decisions. + Provides expert level support of all desktop and network hardware… more
- Trinity Health (Wilmington, DE)
- …, laptop, PDA, printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem troubleshooting for moderately complex issues for ... desktop software and works with vendors to resolve Tier 3 issues. + Provides consultation to TIS users...or equivalent work experience. + Advanced skills in Microsoft desktop operating system/applications installation and support (Microsoft… more
- SCI Shared Resources, LLC (Houston, TX)
- …root cause of issues and create knowledge base articles so the 1st and 2nd tier support teams can resolve at first contact. **Minimum Requirements** Education + ... Work! This Houston based role will be responsible for desktop engineering, implementation, and support of our...support for incidents and problems escalated from our tier 1 and tier 2 support… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- State of Indiana (Terre Haute, IN)
- Field Desktop Support Specialist Date Posted: Sep...Specialist will be escalated to a Senior technician for Tier 3 Support . This role will serve ... achieve business objectives and innovation. Role Overview: The Field Desktop Support Specialist provides desktop ...personnel who need assistance + Communicating directly with Dispatch, Tier 3 Support , Software Distribution and Security… more
- TEKsystems (West Bend, WI)
- Overview: We are seeking a highly skilled and customer-focused Desktop Support Specialist to join our IT team. This role requires hands-on experience in ... processes, and experience with automation tools. + Deliver white-glove desktop support to executives and staff, ensuring...high level of professionalism and customer satisfaction. + Provide Tier 1 and Tier 2 troubleshooting for… more
- NTT America, Inc. (Wallingford, IA)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Wallingford, Connecticut ... (US-CT), United States (US). The Desktop Support Technician will be responsible for...per policies and procedures. + Handles problems that the first- tier of help desk support is unable… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Systems Administrator I - NMCI Desktop Support - active TS/SCI clearance to support our ... 3 or more years' of experience in service desk, desktop support , system administration, or related roles....+ Microsoft Windows 10 and/or Windows 11 experience. Strong Tier 2 help desk experience. + Microsoft 365: Modern… more
- SAIC (Quantico, VA)
- …The Air Force and Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. ... system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE...Ensures on-time delivery and execution of all aspects of desktop engineering technical assistance and support . +… more
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