- Buyerlink (American Fork, UT)
- …+ Administration (Campaigns, Dispositions, Connectors, ANI Grouping, IVR) + Own all dialer operations: + DID management + Troubleshooting issues + User management + ... at a call center + 3-5 years managing a dialer - Five9, ReadyMode, or similar + Bachelor degree...+ We're dedicated to your professional growth and will support you every step of the way on your… more
- Generac Power Systems (Waukesha, WI)
- …solutions company, we continue to push new boundaries. The Telecom Support Specialist II is responsible for advanced planning, administration, and implementation ... satisfaction. This position is responsible for providing more complex technical support of Generac call center environment (including phones, scripts, queues),… more
- Vontier (Stow, OH)
- …due credit accounts through outbound and inbound customer call interactions via a dialer system at our call center in our corporate headquarters. **DUTIES AND ... customer calls of past due credit accounts via a dialer system. + Utilize effective verbal and/or written communications...to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave,… more
- Humana (Columbia, SC)
- …the phone and energized by a fast-paced virtual position? Humana's Care Management Support Assistants perform their role in a call center environment that includes ... working in an auto- dialer telephone system. The role aims to take a...and questionnaires with members to identify health risks and support our clinical Care Management team in addressing them… more
- Bridgestone Americas (Brook Park, OH)
- …a better world and a brand that makes us proud. **Job Category** Customer Support **Position Summary** We are seeking a Collections Manager to join our team! This ... position is responsible for oversight of our Collections Supervisors, Dialer Administrators, and Reporting Analyst, working together to improve delinquency rate… more
- OneMain Financial (Baltimore, MD)
- …or other cloud-based solutions) with Avaya PBX. + Provide ongoing support , maintenance, and optimization of CCaaS systems to ensure reliability, performance, ... and performance analysis. + Oversee the configuration and management of dialer systems (eg, predictive, preview, power, auto-dialers) to improve contact efficiency… more
- Bridgestone Americas (Brook Park, OH)
- …a better world and a brand that makes us proud. **Job Category** Customer Support **Position Summary** This position is responsible for the collection of 30 - 90 ... day accounts via an automated outbound dialer as well as answering inbound calls from customers....+ Handle outbound collection calls initiated by the automated dialer + Negotiate payment arrangements to assist customers in… more
- Synchrony (Kansas City, KS)
- …Description: **Role Summary/Purpose:** The AVP Collections Strategy Delivery Projects and Support role is responsible for the analysis and monitoring of collection ... processes ensuring adherence to attached Compliance CTCs. This individual will provide support implementation and testing support for MICN releases and New… more
- TD Bank (Jacksonville, FL)
- …the identification, routing and documentation of all pertinent collection support processes (ie modifications, bankruptcy, skip-tracing, etc.) **Education & ... the team + Makes outbound calls via an automated dialer or takes inbound customer phone calls to negotiate...the Bank, those we serve, and the economies we support . We are guided by our vision to Be… more
- Concentrix (Nashville, TN)
- …organically diverse team from 70+ countries where ALL members contribute and support each other's success and wellbeing, proudly united as "game-changers." Together, ... We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's...in a corporate office setting. + Experience using an auto- dialer , and willing to be on the phone 70%… more
- College of Mount Saint Vincent (New York, NY)
- …to enhance engagements and increase giving levels amongst alumni and friends in support of the university's fundraising and strategic goals. The coordinator will be ... goals and achievements, serve as a liaison amongst several affinity groups, and support to the overall functionalities in the Office of Alumnae/i Relations and… more
- Deluxe (Plano, TX)
- …clients to discuss acquisition of the merchants processing statement + Administrative support functions + Prospecting leads and updating dialer network with ... for savings and services. The Junior Sales Coordinator will provide administrative support by managing the callback schedule and merchant follow-ups. They will work… more
- Vivint (Provo, UT)
- …and fostering strong collaborative relationships with NIS and Field Service partners in support of Vivint's aggressive growth targets and commitment to a world class ... feedback to/from team members, peers, and management + Assist with floor support as necessary + Implements and executes established business strategies and projects… more
- Sharecare (Salt Lake City, UT)
- …unable to make any exceptions. **Essential Job** **Functions:** + Utilizes automated dialer on internal telephony system to make outbound enrollment calls to members ... and on an as needed basis. + Provides clerical support to the CF Value Based Care Management program...Management program as needed. + Cross-trained to provide administrative support to all members of the team. + Complete… more
- Carrington (Westfield, IN)
- …and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must ... alternative solutions. + Contacts borrowers, utilizing an automated dialing system (Aspect Dialer ) for both inbound and outbound calls. + Provide alternatives to… more
- South Bend Empowerment Zone (South Bend, IN)
- …regular communication and coordination with teachers, parents, athletes, support personnel, and administration is necessary. IMMEDIATE SUPERVISOR: Principal ... a regular basis with parents about changes or concerns. (Website, Lion's Roar, Dialer , etc.) + Help recruit, improve and maintain quality student-athletes within the… more
- Bank of America (Phoenix, AZ)
- …in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both ... established list of accounts on an automated collections system, auto- dialer , or manual calling and helps mitigate losses **Required...and as such affirms in policy and practice to support and promote the concept of equal employment opportunity,… more
- Intuit (Plano, TX)
- …a fast-paced environment Preferred: + Experience with Salesforce, payment gateways, and dialer platforms + An understanding of small business customer needs and ... impact our growing QuickBooks Capital division, enhancing our ability to serve and support our Business Credit Card customers effectively. **How you will lead** + … more
- Sharecare (Columbia, SC)
- …Management program by providing high quality telephonic and omni - channel support in an appropriate, efficient and cost-effective manner while ensuring high quality ... to close any existing gaps in care. + Contacts participant by telephonic dialer system per Disease Management program design and call cadence for education,… more
- Wider Circle (Los Angeles, CA)
- …will maintain high productivity, discipline, and conversion rates to best support Medicare beneficiaries. If you are passionate about serving underserved populations ... relationships over the phone, then come join us in our movement to support the Medicare population. Company Overview At Wider Circle, we connect neighbors for… more