- Spectrum (Charlotte, NC)
- …is known for. BE PART OF THE CONNECTION As a Senior Digital Service & CX Analyst , you'll support customer experience requirements, process design, ... customers the help they need without human intervention. Our CX and customer service innovation helps deliver...to Charter's vision to drive best in class IVR digital self- service . WHAT OUR SENIOR DIGITAL… more
- Baylor Scott & White Health (Dallas, TX)
- …a Data Scientist, Data Engineer, Machine Learning Engineer, Data Principal, Customer Intelligence Analyst , CX Analytics Analyst , Quantitative Analyst , ... **JOB SUMMARY** As a Senior CX Researcher, you hold a pivotal role in...in advancing customer experience and driving innovation across our digital products and services. Your expertise will be crucial… more
- Foundever (MA)
- …the team behind the best experiences for +750 of the world's leading and digital -first brands. Our innovative CX solutions, technology and expertise are designed ... Business Analyst - Specialisation in Telecommunication networks and Contract...best experiences for +750 of the world's leading and digital -first brands. Our innovative CX solutions, technology… more
- Cisco (San Jose, CA)
- …Relations Manager for Customer Experience will be responsible for driving an industry-leading Analyst Relations (AR) program for Cisco's CX business. You will be ... engagement and developing long term relationships with the industry analyst community across the globe. You will act as...to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it?… more
- University of Washington (Seattle, WA)
- …world, partnering with the UW community to enable innovation, learning, discovery, and service ." UW-IT Customer Experience ( CX ) is a full- service ... UW-IT and the University, representing UW-IT and advocating on behalf of our customers. CX operates the Service Center assisting the UW community; monitors and… more
- HighPoint (Tysons Corner, VA)
- Sr. Quality Assurance Analyst HighPoint's professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The ... role of Sr. Quality Assurance Analyst contributes to HighPoint through leadership, project planning, communication...(CSR) are providing a level of excellent customer + service . + Knowledge of operating quality assurance and quality… more
- Mass Markets (FL)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management ... We are currently looking for a talented and motivated Mergers and Acquisitions Analyst /Specialist to join our high-performing team. The Ideal candidate should have a… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …**Minimum Pay Rate:** $111,092.80 **Maximum Pay Rate:** $147,201.60 **Civil Service Status:** Civil Service **Posting Type:** Open This ... converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible...of progressively responsible relevant work experience as a technical analyst in the area of day- to-day design, development,… more