- unifyCX (Louisville, KY)
- …Ability to thrive in ambiguity, handle tight deadlines, and pivot quickly. Experience in CX , Tech services, SaaS, or AI-driven technology environments. ... UnifyCX is growing and looking for a Director , Strategic Program Management to join our team!...mitigation. Who are you? The ideal candidate brings deep experience in program and project management, business operations, and… more
- CyrusOne (Dallas, TX)
- The Director of Commissioning is responsible for leading, managing, growing, and executing the efforts of the Commissioning Department that presently conducts ... Commissioning ( Cx ) services to the CyrusOne Data Center portfolio. **Responsibilities**...commissioning project. + Issue project status updates to the Client at defined regular intervals during the commissioning process.… more
- Market My Market (Charlotte, NC)
- Director , Client Experience ( Director , CX ) About the Role The Director , Client Experience ( Director , CX ) leads 4-6 Client ... CX and leadership team members to align client experience initiatives with company objectives while...issues promptly and effectively + Work closely with the Director , Client Experience and … more
- Edward Jones (St. Louis, MO)
- …organization who play a key role in helping to develop the current and future-state client experience and enabling the firm to be Experience First. Directly ... Do** + Develop and implement highly complex strategies and practices to improve client experience strategy, practices, measures and outcomes for critical … more
- Concentrix (Salt Lake City, UT)
- … experience as a sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO marketplace where they have ... Job Title: Executive Director - Business Development Job Description Our Business Development...our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some… more
- Mass Markets (ID)
- …and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... of a globally expanding, industry-leading organization. We are seeking a seasoned and driven Director of Sales to join our team. The ideal candidate will excel at… more
- Mass Markets (FL)
- …and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... globally expanding, industry-leading organization. We are seeking an experienced and visionary Director of Strategic Growth and Capture to lead and drive large-scale… more
- Kyndryl (Atlanta, GA)
- …transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive modernization of ... Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for driving… more
- Mass Markets (Wichita, KS)
- …we have established ourselves as a trusted partner in the industry. The Director is responsible for the management and development of supervisors and all other ... management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of all… more
- OneMain Financial (Wilmington, DE)
- …business savvy-someone who can turn data into direction and insights into action. As Director , you will lead our brand and experience research efforts focused on ... We're seeking a strategic, research-driven, and impact-oriented Director of Consumer Insights to drive our customer...on the client side. A combination of client and supplier-side experience is a plus.… more
- Mass Markets (Mesilla, NM)
- …have established ourselves as a trusted partner in the industry. The Associate Director is responsible for the management and development of supervisors and all ... management associated with day-to-day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of all… more
- Fluor (Greenville, SC)
- …mission critical facilities - with a specific focus on Quality Construction Management * Experience with managing the quality and Cx (commissioning) aspects of a ... in, you're invited to apply for this role. **Job Description** As the Director I, Quality for Construction, this position will utilize specialized skills and… more
- Mass Markets (SC)
- …highly experienced and strategicDirector of Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our ... The ideal candidate will be a results-driven leader with extensive experience inBPO operations management, strong problem-solving abilities, and a commitment to… more
- Mass Markets (Wichita, KS)
- …manage process improvements that boost productivity and elevate the customer experience . + Build and maintain strong relationships with clients, stakeholders, and ... and should possess the below qualities: + Proven senior leadership experience inBPO(preferred), or in hospitality, retail, construction, logistics, manufacturing, or… more
- Stantec (Los Angeles, CA)
- …the client 's expectations and goals and provides a positive experience . Capable of pursuing opportunities and managing all project activities, without oversight ... and financial related records for the project; keep the client , Studio Leader, Operations Director , and the...to respect and confidence in the PM from the client - Develop commissioning ( Cx ) scopes of… more
- Stantec (Fairfax, VA)
- …the client 's expectations and goals and provides a positive experience . Capable of pursuing opportunities and managing all project activities, without oversight ... and financial related records for the project; keep the client , Studio Leader, Operations Director , and the...to respect and confidence in the PM from the client - Develop commissioning ( Cx ) scopes of… more
- PNC (Houston, TX)
- …Counseling, Client Relationship Building, Competitive Advantages, Customer Experience ( CX ), Personal Initiative, Relationship Management, Results-Oriented ... more client -centric and providing a world-class, seamless client experience . This role reports directly to...directly to Client Service Manager or the Client Service Director . Key responsibilities include, but… more
- FST Technical Services (New York, NY)
- FST Technical Services Commissioning ( Cx ) division is one of the leading Cx firms in the country. We partner with clients for quality assurance in the design, ... hours as defined by annual operating plan and Regional Director of Engineering. In addition, the individual will focus...+ Participate in company training and safety initiatives. + Client Maintenance / Quality Assurance + Involved in high-level… more
- Verint Systems, Inc. (Atlanta, GA)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... strengths and shortcomings of the program management process and perceived customer experience . + Leads a program team, including customer stakeholders and other… more
- Mass Markets (OK)
- …and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... accuracy, and clear documentation across all financial records. + Support the Director of Accounting with strategic initiatives, special projects, and ad hoc… more
