- Robert Half Finance & Accounting (West Chester, PA)
- Description Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience , customer service, ... customer success and leadership. As the Director of Customer Experience , you...policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records , and assist other departments as… more
- Danaher Corporation (Brea, CA)
- …(https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Director , CRM and Customer Experience is responsible ... SOx compliance, and streamline web operations to improve OTD metrics and customer experience . + Provide technical/functional leadership and oversight to members… more
- Genentech (South San Francisco, CA)
- …is not available **Job Summary** The ** Director , Healthcare Professional (HCP) Customer Relationship Management ( CRM )** will drive innovation, ... product standards for the Healthcare Provider Customer Relationship Management (HCP CRM ), leveraging...customer satisfaction. + Collaborate with the Technical Product Manager on vendor engagement and performance management … more
- Sinclair Broadcast Group (Santa Monica, CA)
- …are seeking a strategic and data-driven leader to join our team as Director , Customer Relationship Management ( CRM ). This role will be instrumental ... and continuous improvement. **Qualifications:** + 8+ years of experience in CRM , lifecycle marketing, or customer engagement roles, preferably within media,… more
- Access Dubuque (Dubuque, IA)
- …proofreading skills + Data entry, word processing and Customer Relationship Management ( CRM ) software experience + Ability to relate to students, ... Director of Admission Operations & CRM Manager **University of Dubuque** 1...day-to-day operations of the admission office, including managing the Customer Relationship Management ( CRM… more
- CUNY (New York, NY)
- … required. **PREFERRED** + Minimum of four (4) years of experience with Customer Relationship Management ( CRM ) or student application management ... Associate Director of Enrollment CRM Systems, Office of Enrollment Management ...critical role in implementing and managing CUNY's first enterprise-wide Customer Relationship Management ( CRM… more
- Genentech (South San Francisco, CA)
- …human-centered in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement ( CRM ) **Location** + This ... this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and...marketing, or a related field. + 10+ years of experience in product management or digital product… more
- Publicis Groupe (Boston, MA)
- …+ Serve as strategic advisor to senior client stakeholders, guiding holistic customer experience transformation. + Lead senior-level workshops and planning ... are seeking an experienced and visionary Vice President, Group Director , Connections Strategy ( CRM & Loyalty) to...activate strategies across addressable channels that meet and anticipate customer needs + Evaluate CRM maturity and… more
- Walmart (San Bruno, CA)
- …hire a Director for CRM & Lifecycle. Reporting to the Group Director , CRM & Lifecycle Management and working closely across Marketing, Product, ... communications, or customer engagement space + Previous people management / team lead experience required + Experience in CRM , Retention, Loyalty… more
- Aspen Dental (Chicago, IL)
- …+ 10+ years in digital product management with deep expertise in CRM , CDP, or Martech platforms + Hands-on experience with Salesforce, CDPs (Datacloud ... a new opportunity to join our dedicated team as Director , CRM Operations & Martech. **Position Overview**...that improve targeting, relevance, and conversion. + Leverage AI, customer profiling, and computed traits to enrich CRM… more
- BeOne Medicines (San Mateo, CA)
- …measure adoption, engagement, and ROI. **User Experience & Enablement** + Lead CRM adoption and change management across field and headquarters teams. + ... **General Description:** The Senior Director , CRM Strategy & Operations will...and technology teams. + Experience in driving CRM adoption and change management across field… more
- JPMorgan Chase (New York, NY)
- …functionality. + Develop and maintain a sophisticated user persona framework to tailor the CRM experience to diverse user needs. + Drive the development of ... Are you a driven and experienced Technical Product Manager with a passion for CRM ...teams. **Required Qualifications, Capabilities, and Skills:** + Demonstrate substantial experience in Technical Product Management , with a… more
- Robert Half Technology (Raleigh, NC)
- …* Bachelor's degree in a relevant field is required. * Minimum of 7 years of experience in CRM management or related roles. * Background in the ... Description We are looking for an experienced Associate Director , CRM to join our team...optimize workflows, and manage lead processes. * Strong stakeholder management skills and experience collaborating across finance,… more
- Bristol Myers Squibb (Princeton, NJ)
- …and compliant deployment of AI-enabled CRM solutions across markets. **Enhancing Field Experience & Customer Impact:** + Champions the use of AI to improve ... and commercial architectures that transform field engagement and customer experience . This role leads the integration...machine learning, and advanced analytics into the Veeva Vault CRM /Vault Suite ecosystem to enable smarter customer … more
- Abbott (San Francisco, CA)
- …+ We are hiring a Regional Sales Director (RSD) for the Cardiac Rhythm Management ( CRM ) team based in **_San Francisco, CA/Bay Area in California_** . This ... interface. Additional leadership responsibilities include assistance with contract negotiation, customer engagement, performance management and the clinical… more
- iHeartMedia (New York, NY)
- …sales, and product teams to support launches, talent engagement, and promotions _*_ Map customer journeys to deliver a seamless app experience _*_ Drive unified ... Business, or a related field. * 5+ years of experience in Martech and CRM , with at...and advanced analytics tools (eg, Amplitude). * Expertise in customer segmentation, personalized marketing campaigns, and optimizing consumer journeys.… more
- Intuit (Mountain View, CA)
- …of the world's best and most innovative places to work year upon year. As Group Manager of Intuit's Customer Experience team, you will be responsible for ... revenue expansion. **Qualifications** This position will report to the Director of Customer Experience -...and demonstrated strengths in product management or experience design (ideally with SaaS, Self-Help, or CRM… more
- Crate & Barrel (Northbrook, IL)
- … CRM and retention strategy, integrating data science to create a world-class customer experience . + Lead the development of predictive models, customer ... inclusive mindset to join our team as a Sr. Director , CRM Analytics & Data Science We...Science We are seeking an inspiring and transformative Senior Director , Customer and Retention Marketing Analytics, with… more
- University of Maine System (Orono, ME)
- The CRM Platform Manager leads the implementation, management , and optimization of Cooperative Extension's Salesforce-based CRM environment and related ... data quality assurance, training, documentation, and dashboard/report development. The CRM Platform Manager also supervises the ...+ Excellent customer service skills Preferred: + Experience in deploying Salesforce, or another CRM ,… more
- ServiceNow, Inc. (Santa Clara, CA)
- … base with regular non-sales customer engagement activities to deliver an excellent customer experience **To be successful in this role you have:** + Current ... Life Sciences **Geo:** National **Domain SME Required** : SaaS CRM Solutions What you get to do in this...within the region + Actively engage in territory planning, relationship development and opportunity development and driving revenue by… more