- City of New York (New York, NY)
- …for this position, will be 9:30am to 5:30pm. Service Desk Operations is seeking an Associate Director . ASSIGNMENT AND CURRENT RESPONSIBILITIES The ... increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate...Awards and Solicitations. In close partnership with our Procurement Operations Division, the Associate Director will ensure… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...data and summarize research to lead ongoing improvement in operations and service . Establish relationships quickly and… more
- City of New York (New York, NY)
- …for maintaining a collaborative environment for all peers. Service Desk Operations is seeking an Assistant Director / Business Analyst. Duties include: - ... the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS...task completion or the overall success of critical initiatives. Service Desk Operations Managers, including… more
- City of New York (New York, NY)
- …a collaborative environment for all peers. Service Desk Operations is seeking an Assistant Director / Technical Implementation Administrator. Duties ... the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS...task completion or the overall success of critical initiatives. Service Desk Operations Managers, including… more
- UGI Corporation (King Of Prussia, PA)
- Director , IT Service Desk &...Service Management Leadership: Strong experience managing large-scale IT service desk operations and service ... distribution points across the United States. Position Summary The Director of IT Service Desk ...and service restoration processes. Understanding of 24/7 service desk operations and escalation… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …indicators (KPIs) and service level agreements (SLAs) for Help Desk operations , driving continuous improvement in response times, resolution rates, ... the Chief Information Officer and serving as an Assistant Director of Enterprise IT, the Help Desk ...You Will Do Help Desk Management (50%)* Service Delivery & Operations : + Lead, manage,… more
- Cargill (Atlanta, GA)
- …a fully self- service support model - eliminating the need for traditional service desk operations . Customer-Centric Service Leadership: + Champion ... purpose at Cargill. **Job Purpose and Impact** The Sr. Director , Service Desk & Field...a customer-first mindset across service desk and field operations . + Implement Experience-Level… more
- City of New York (New York, NY)
- …any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement ... the positive impact of services on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS...prioritize PO tickets for escalation to Deputy Directors for Service Desk and Procurement Operations ;… more
- City of New York (New York, NY)
- …resolve any issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service - Educate stakeholders about… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service . TO APPLY External applicants,… more
- Robert Half Technology (Grand Island, NE)
- …customer service . The ideal candidate will have prior experience managing help desk operations and a strong technical background. Please apply now, call ###, ... about industry trends and incorporate best practices into help desk operations . * Develop and execute strategies...and IT support processes. * Proficiency in Active Directory, service desk management, and ITSM tools. *… more
- Robert Half Office Team (Columbia, SC)
- …Columbia, South Carolina. In this role, you will oversee front desk operations , ensuring smooth daily activities and exceptional service for all visitors and ... some Saturdays * Previous experience in receptionist duties, including managing front desk operations and maintaining a detail-oriented demeanor. * Ability to… more
- Access Dubuque (Dubuque, IA)
- …Dubuque** **Reports to:** Hotel Operations Manager Director of Hotel Operations **Position Summary** The Hotel Front Desk Associate is responsible for ... with shifts possible at either location. The associate ensures smooth front desk operations , maintains lobby cleanliness, and assists guests with inquiries,… more
- Golden Route Operations (Las Vegas, NV)
- …training, motivating, evaluating, scheduling and disciplining of front office staff. Assists Director of Hotel Operations with interviewing and hiring process. + ... Time Department Hotel Ops (excluding Housekeeping & EVS) Front Desk Supervisor Arizona Charlie's Boulder (Las Vegas, NV) Description:...successfully perform their job duties. + Works with the Director of Hotel Operations in planning for… more
- BXP (New York, NY)
- …educational certification is required. A BA/BS preferred. + A minimum of 3 year's service desk support experience in a Microsoft environment. + Excellent working ... support to the regional properties, as directed by the Director , Regional IT Services. Operations Support +...Operations Support + Manage printer maintenance and toner service . Internal Operations + Conduct one-on-one instruction.… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: Front Desk Room Reservation Clerk Department: Hotel Operations Reports To: Front Desk Supervisor/Manager FLSA Status: Non-Exempt Starting Rate: ... associates. + Constantly seeks ways to improve friendly, helpful service and reduce customer wait time to positively impact...+ Perform other duties as assigned by the Front Desk Manager and or Director . SUPERVISORY RESPONSIBILITIES:… more
- Carrier (Charlotte, NC)
- …barriers and leadership escalation when appropriate. This role reports to the Associate Director , Sales Operations for the Commercial HVAC business and will work ... seeking a motivated, self-starter for the newly created Deal Desk Specialist role. The Deal Desk Specialist...Knowledge of and/or experience in HVAC industry and/or field service industries. + Prior P&L experience. + Demonstrated bias… more
- LACI (Los Angeles, CA)
- …in person, online, and via telephone. This role reports to the Campus Operations Director . What You'll Do: + Front Desk Management: Manages front desk ... Position Summary: The Office Administrator at LACI, ensures proper flow of front desk and office procedures, supports LACI and the La Kretz Innovation Center (a… more
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