- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …optimize proactive notification of high impact operational issues.Monitor and oversee vendor Service Level Agreements and notify management when thresholds are ... with integration tools (Azure Data Factory, Informatica IICS, or equivalent), enterprise scheduling / orchestration tools (Tidal Enterprise Schedule or… more
- Insight Global (New Orleans, LA)
- Job Description Insight Global is looking for a Service Desk Specialist to support their Federal client in a 24x7 environment. This person should be comfortable ... answering phone calls and resolving level 1 tickets while maintaining good customer ...5 days a week, and flexible on hours. . Service desk experience 1-3 years for midlevel… more
- General Dynamics Information Technology (Falls Church, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight ... timelines, customer experience and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will ensure the … more
- Leidos (New Orleans, LA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help… more
- TEKsystems (Boise, ID)
- Job Description: Job Description Enterprise Service Desk Specialist Sr Education Required/Years of Experience: -High school Diploma or General Equivalency ... Diploma (GED) -Certification: IAT Level 2 (Sec+CE) -Minimum of 3 years of experience at and IT Service Desk -Security Clearance: Ability to obtain a Single… more
- Vectrus (Bangor, WA)
- …Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... to provide "hands on" troubleshooting assistance at the desktop level . + Senior Specialists must be comfortable handling complex...Service Desk team members. The IT Enterprise Service Desk supports a… more
- Trace Systems Inc (Colorado Springs, CO)
- Overview: Job Title: Service Desk Level I...accurate status reports and updates to Service Desk Lead + Coordinate with DISA's Enterprise ... US Citizenship is required. Trace Systems is seeking a Service Desk Level I Technician...at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more
- General Dynamics Information Technology (Colorado Springs, CO)
- …**Help Desk Manager** Seize your opportunity to make a personal impact as a Service Desk Manager for Enterprise IT Solutions in Colorado Springs, CO. ... to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Customer Service ,Group Problem Solving,IT Service Desk ,People Management, Service … more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center ... level server and desktop requests; monitoring alerts from enterprise monitoring tools; coordinating incident activities with the technical...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. +… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... the Help Desk Support Analyst will manage level 1 service requests from report to...phone support, Service Now, a+ certification, Help desk , Help desk support Experience Level… more
- HCA Healthcare (Coppell, TX)
- …reports directly to the Chief Financial Officer, and leads the strategic execution of service line front office strategy across the enterprise via dotted line ... new training content needs, and drives accountability of market level execution of all front desk initiatives...and ensure quality of care and excellence in customer service across the enterprise , in partnership with… more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise...a technical support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- CACI International (Forest Heights, MD)
- Deputy Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... CACI is seeking a Deputy Manager of an IT Service Desk , supporting day-to-day operations including training,...Establish trust, act with integrity and maintain a high level of confidentiality in all activities. + Act as… more
- City of Cincinnati (Cincinnati, OH)
- CO-OP/INTERN 4 SERVICE DESK /NETWORK INFRASTRUCTURE Print (https://www.governmentjobs.com/careers/cincinnati/jobs/newprint/4480919) Apply CO-OP/INTERN 4 ... SERVICE DESK /NETWORK INFRASTRUCTURE Salary $35,776.00 - $52,208.00 Annually Location Ohio...may have the opportunity to be involved with an enterprise level project during the term. Interns/Co-ops/Externs… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... **Req ID:** RQ172865 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise… more
- General Dynamics Information Technology (El Segundo, CA)
- …**Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** IT Service Management Tools,ITSM, Service Desk **Experience:** 5 + ... Service Delivery Lead to build and deliver a service desk for Space Forces newest mission....Level II Certification (Security+) + **Preferred Skills:** Jira Service Management and ITIL 4 Foundations. Experience working with… more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... **Req ID:** RQ166857 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise… more
- City of New York (New York, NY)
- … Service Desk Operations and supervise the activities/work of Junior, Mid- level , and Senior Service Technicians. Develop and maintain all technical and ... will also supervise the work and activities of Junior, Mid- level , and Senior Service Technicians. Administering and...to ensure top quality solutions are available to aide Service Desk and operational staff. Monitoring and… more
- TEKsystems (New York, NY)
- …an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... Service Desk Analyst (Hybrid - NYC)... Service Desk Analyst (Hybrid - NYC) *Contract to hire*...+ Answer calls or e-mail contacts within the required service level time frame + Triage requests… more
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