- Kimpton Hotels & Restaurants (San Francisco, CA)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Charlotte, NC)
- …Company expectations. Requires thorough knowledge of marketing and sales programs. Performs duties of guest service agent , night audit or other positions ... supervision, assists management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels' policies and procedures… more
- Drury Hotels (Blue Springs, MO)
- … guest safety and security during overnight hours. Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests ... work together-across 150 hotels in 27 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with… more
- Hilton (Dorado, PR)
- The **Embassy Suites Dorado del Mar Beach Resort** is looking for their next ** Guest Service Agent ** to join their team\. **Embassy Suites Dorado del Mar ... up until 08/15/2025\. **What will I be doing?** As Guest Service Agent , you will...appropriate training courses, when required, and assist with the Night Team's training and development efforts + Demonstrate a… more
- Omni Hotels (Boston, MA)
- …+ Maintain a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front office experience + ... our creativity. This position will oversee and coordinate all night time front desk and audit functions, execute computer...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Marriott (Georgetown, TX)
- **Additional Information** **Job Number** 25086447 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Austin Georgetown Hotel & Conference ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...and we connect guests through engaging experiences and thoughtful service . If you're a team player who is excited… more
- Marriott (Dallas, TX)
- **Additional Information** **Job Number** 25094814 **Job Category** Rooms & Guest Services Operations **Location** Marriott Dallas Uptown, 3033 Fairmount Street, ... Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that… more
- Adecco US, Inc. (Carrollton, KY)
- …to be considered for Front Desk Agent job: . Excellent customer service skills . Time-management skills . Previous night auditing experience required . ... Carrollton, KY who is recruiting for _a_ **Front Desk Agent .** This position is a long-term opportunity! As a...and providing information to guests while exercising awesome customer service skills! If you meet the qualifications listed below… more
- Omni Hotels (Austin, TX)
- …+ Understand the importance of our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering the phone with a smile ... Omni Hotels & Resorts is seeking anOvernight Front Desk Agent for the beautiful new Barton Creek Resort &...a professional business appearance, attitude, and performance. + Prior guest service and problem solving experience required,… more
- IHG (Fort Knox, KY)
- …and Requirements:** High school diploma or equivalent, plus one year front desk/ guest service experience preferred. Must speak fluent English. **This job ... a comfy room? They're all included with a great night 's sleep. We're focused on getting our guests more...may require additional monitoring or follow-up Respond appropriately to guest complaints. Make appropriate service recovery gestures… more
- Hilton (Tampa, FL)
- …prompt and courteous service \. Checks guests out of the hotel\. Resolves guest challenges throughout their stay in the hotel\. Upgrades guests and promotes hotel ... codes electronic keys, and makes appropriate selection of rooms based on guest needs\. Promotes and administers Marketing Programs for arriving guests\. Ensures … more
- Omni Hotels (Houston, TX)
- …Moments of Service and Standard Operating Procedures. + Understand all Moments of Service for PBX, Guest Services and Front Desk. + Preparation of daily ... follow-up on all guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments… more
- IHG (Seattle, WA)
- …Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big ... The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Fort Riley, KS)
- …Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push, and pull big ... Other duties may include processing laundry. The moment a guest steps into one of our hotels, they walk...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Pittsburgh, PA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- The Walt Disney Company (Kapolei, HI)
- …to provide assistance to Guest at any time throughout the day and night . + Handle a high volume of transactions, including the handling of many different forms ... out of hotel rooms and villas. The Front Desk Agent also assists guests and enhance their stay through...in providing the first and lasting impression of Aulani's guest services. **Responsibilities :** + Assist guests during check-in… more
- IHG (Washington, DC)
- …a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury, culture, and a rich ... for guests and locals alike. **About the Front Desk Agent (Overnight Auditor) position** First impressions count. To get...but you'll mostly be: + Kicking off truly memorable guest experiences with the warmest of welcomes + Acknowledging… more
- OneHope, Inc (Pompano Beach, FL)
- …to work other shifts is a plus. Job Description: Responsible for providing quality guest service as it pertains to service of tenant needs. ... Front desk operations to include: dealing with customer service issues and solutions, concierge services, and front desk...- knowledge of local restaurants, special events, attractions, and guest amenities. * Keep the front desk as well… more
- Omni Hotels (San Diego, CA)
- …+ Must be able to work the overnight shift, weekends, and holidays. + Prior guest service experience is required. + Prior PMS Cashiering experience is required. ... perfect match. Job Description To oversee and coordinate all night time front desk and night audit...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Saratoga Casino Hotel (Saratoga Springs, NY)
- …to Success in this Role: + At least 18 years of age + Prior experience in guest service capacity preferred. + Excellent guest service skills; attentive ... all of our guests, "To create special experiences one guest at a time." If you would like to...with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They… more
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