- Hilton (Biloxi, MS)
- A Guest Service Manager with Hampton Inn and Suites is responsible for managing the daily activities of the Front Desk and its team members in the hotel's ... to work as a Team Member with Hampton\. **What will I be doing?** As Guest Service Manager , you would be responsible for managing the daily activities of the… more
- Hilton (Savannah, GA)
- … Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As ... Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible… more
- Wally's Operating Company LLC (Pontiac, IL)
- Position Description The Guest Service Manager provides passion and leadership, while upholding Wally's standards. He/She will oversee the Guest ... Service Team, which are responsible for providing great guest service , while processing cash, debit, credit...Duties Carry out duties and responsibilities of the Store Manager in their absence or upon their request. Demonstrate… more
- HEI Hotels and Resorts (San Francisco, CA)
- …are conducted in an efficient and friendly manner. Responsibilities + Ensure efficient guest registration, checkout, guest service , and telephone service ... of customer satisfaction and quality. + Ensure compliance of front office, guest service , and PBX standard operating procedures and policies. Ensure all Front… more
- Atlantis Casino Resort Spa (Reno, NV)
- …goals and assisting department manager with completion of department goals. + Guest Service training of the team, and constant monitoring of those standards ... **Overview** Come join Team Atlantis! The Guest Services Manager will be responsible...of working either 4/10s or 5/8s** **Responsibilities** + Supervises Guest Service Representatives (GSR) at Front Desk… more
- LEGOLAND (Goshen, NY)
- …Office Operations, Managing Staff. + Minimum of two years experienced as an Assistant Guest Service Manager . HSS: + Ensures internal compliance with ... of policies and procedures in line with the standards of the Hotel. The Guest Service Assistant Manager will be responsible for ensuring that the Hotel KPI… more
- Kinseth Hospitality Companies (Iowa City, IA)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns.... complaints, compliments and concerns. + Develops and maintains guest information files regarding the property, community and surrounding… more
- Travel + Leisure Co. (Moab, UT)
- …plans. This role will ensure proper staffing and scheduling for maximum productivity. The Guest Service Manager will maintain strict room inventory to ... for millions of travelers worldwide. **How You'll Shine:** The Guest Services Manager will be responsible for...and all operational departments as well as provide superior guest service , assistance, and resolution via written,… more
- Hilton (Dorado, PR)
- …Guests, including check in/out, and complete audit procedures, as required + Ensure that the Guest Service Manager is kept fully aware of any relevant ... **Embassy Suites Dorado del Mar Beach Resort** is looking for their next ** Guest Service Agent** to join their team\. **Embassy Suites Dorado del Mar Beach… more
- Wally's Operating Company LLC (Fenton, MO)
- …will proactively respond to customer complaints, correct difficult circumstances, and report to Guest Service Manager when needed. Supervise small teams of ... Position Description Wally s cashiers work as a member of the Guest Service Team, and are responsible for providing great guest service , while processing… more
- Marriott (Providence, RI)
- …goals to produce desired results. * Reviews staffing levels to ensure that guest service , operational needs and financial objectives are met. * Understands ... Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. *… more
- Kinseth Hospitality Companies (Iowa City, IA)
- …RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager . PHYSICAL ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- Live Nation (Minneapolis, MN)
- …and talents as we Create Once in a Lifetime Experiences for our Fans. The Role: The Guest Service Manager is responsible for the overall management of all ... guest service functions at the venue. Job...guest service functions at the venue. Job Functions: . Interviews,...Etc. . Other tasks as assigned by the Operations Manager . . Work with scheduling payroll administrator to ensure… more
- ASM Global (Fort Lauderdale, FL)
- POSITION: Guest Experience Coordinator DEPARTMENT: Events Department REPORTS TO: Guest Service Manager /Director of Events FLSA STATUS: Hourly, Non- ... venues and corporate offices, we are looking for a Guest Experience Coordinator at the Broward County Convention Center....point of contact for all venue guests, ensuring exceptional service . + Answer and direct phone calls as needed.… more
- Indus Hospitality Group (Rochester, NY)
- …Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To: Guest Service Manager or Assistant General Manager ... Guest Services Representative - Homewood Suites Rochester Victor...Responsible for performing a variety of guest service activities while providing the highest level of … more
- LEGOLAND (Goshen, NY)
- …meeting and training programmes when requested by the management. + Reports to Guest Service Assistant Manager of guests' complaints immediately. However, ... Immediately reports and turns over lost and found items, always. + Inform the Guest Service Assistant Manager if valuables are left in the open. Always… more
- Hilton (Chicago, IL)
- …_Attend to service recovery issues that need to be escalated from the Guest Service Agents\._ + _Complete manager checklist throughout shift\._ + ... Chicago Downtown Magnificent Mile** **is searching for a Lead Guest Service Agent** **to join their front...point of contact on shift when a Supervisor or Manager is not present for all guest … more
- Thorntons LLC (Lakewood, WA)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.… more
- Live Nation (Wantagh, NY)
- …show, and incorporated at the end of each night. + FAN EXPERIENCE: Work with Guest Service Manager to help Develop creative and fan-focused initiatives for ... THE JOB Venue Nation is seeking an Employee Experience Manager for the Northwell at Jones Beach Theater. The...and other communication tools associated with employee engagement and guest service . + EMPLOYEE CARE/EXPERIENCE: Manage the… more
- ARAMARK (San Simeon, CA)
- **Job Description** Under the direction of the Guest Service Manager , the Guest Services Supervisor is responsible for the work that is carried out ... local area and the conference center facilities Proper telephone service technique and PBX operation Handling of guest...Perform any or all other duties as assigned by Guest Services Manager At Aramark, developing new… more
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