- NY CREATES (Albany, NY)
- …properly. Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts ... business partners, and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and forward tickets to engineers and techs.… more
- Foxhole Technology (Pensacola, FL)
- …and SIEM technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum ... Secret clearance. Minimum of 1+ years of experience in IT support, help desk , or systems administration supporting Linux and/or Windows environments. Must have a… more
- Foxhole Technology (Fort Meade, MD)
- …and SIEM technologies Respond to technical support requests and collaborate with the help desk team to resolve end-user issues Minimum Requirements Minimum ... Security+ CE) At least 3 year of experience in IT support, help desk , or systems administration Basic knowledge of managing operating systems, user permissions,… more
- Loch Harbour Group, Inc. (Philadelphia, PA)
- …compliance in a DoD environment. Key Responsibilities Provide systems administration and help desk support. Troubleshoot hardware, software, and operating system ... of professional experience in systems administration, to include experience with help desk related support, for example troubleshooting stand-alone laptops,… more
- Reed Smith LLP (Los Angeles, CA)
- …departmental guidelines. Provide second-level support for issues escalated by the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... programmer, supervisor, or manager as needed. Assist with information gathering, documentation, and communication to support resolution. Troubleshoot software administration issues independently and in collaboration with others, including document access… more
- PHOENIX DATA SYSTEMS INC (Southfield, MI)
- …via telephone and e-mail. The successful candidate should have a strong customer service/ help desk orientation and be able to diagnose and resolve technical ... software issues. We are willing to train someone with a good attitude. Key Responsibilities Deliver professional and top-quality customer service to all customers while performing within departmental targets Provide technical support to customers pertaining to… more
- Unknown (New York, NY)
- …Computers Technology Specialties ecommerce customer support online store customer experience help desk live chat order management customer support automation ... ecommerce automation shared inbox help center knowledge base email sms customer service saas social media omnichannel support shopify store and cloud About the Role… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious ... the federal government in the heart of our nation's capital. As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT… more
- Robert Half Technology (Grand Island, NE)
- Description The Technology Help Desk Supervisor role is to lead and support the T1-T3 help /Systems desk team in Grand Island, Nebraska. This role ... customer service. The ideal candidate will have prior experience managing help desk operations and a strong technical systems background. Please apply now,… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA) *ACS Description Athenix Solutions Group is looking for ... multiple Help Desk Specialists for a large program in the Annapolis Junction, MD area. The Help Desk Specialist will provide 24x7 Help Desk … more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …Required:** None **Job Family:** Technical Support Services **Skills:** BMC Remedy Ticketing System, Help Desk Support,IT Help Desk **Certifications:** ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** at GDIT. Shape what's next for mission-critical government… more
- Select Medical (Mechanicsburg, PA)
- …referral bonuses -Thorough orientation program -Team-oriented environment -Hands-on training to help desk The Support Specialist is responsible for delivering ... assist whenever possible in the resolution of problems reported to the IS Help Desk . This position is primarily responsible for assuring that all calls are… more
- SMX (Dahlgren, VA)
- Senior Help Desk Specialist (4406)at SMX(View all jobs) (https://www.smxtech.com/careers/) Dahlgren, VA SMX is looking for a highly motivated Senior Help ... Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Senior Help Desk Specialist will provide advanced technical support within the help … more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... support the safety net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical role within the Information Technology (IT)… more
- Steampunk (Weston, FL)
- **Overview** We are searching for a dedicated, supportive ** Help Desk Supervisor** who can coach and motivate contact center representatives as they field calls ... from customers. The help desk supervisor will assist in the hiring of employees and assist in the training process, ensuring that every representative is well… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist ( Help Desk ) - (756) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Specialist ( Help Desk ) Location Dahlgren, VA 22448 US (Primary) Job Type Full-time Education Some College Coursework Completed Career Level Experienced… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist ( Help Desk ).** The Senior Customer Technical Support Specialist ( ... Help Desk ) serves as Key Personnel under the NSWCDD Corporate...resolving complex IT service requests and incidents using enterprise help desk tools. The incumbent ensurestimelyandaccurateproblem resolution,… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical support within… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier 2** with GDIT. A career in enterprise IT… more
- Zones LLC (Boston, MA)
- IT Help Desk Technician Staffing Boston, Massachusetts Salary: USD 30.00 Weekly Apply Description Position at Zones LLC. Company Overview: When it comes to IT ... Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: IT Help Desk Technician Term: 1 year contract Location: Boston, MA 02116 Pay: $30.00… more
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