- Dunhill Professional Search (Springfield, VA)
- …required.Minimum Qualifications:0-2 years Personal Computer experience including customer support or Help Desk .0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …**Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service or public relations ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Service Source (Newport News, VA)
- …responsibilities will be rated on the Annual Performance Review. + Perform a variety of help desk services including tier 0 administrative work and tier ... enrollments. + Provide telephonic and web-based tier 0 administrative and tier 1 help desk support. + Maintains records, logs and reports of assistance.… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TEKsystems (Winter Park, FL)
- …conversations. Skills: Customer support, Customer service, Troubleshooting, Active directory, Help desk support, Customer service skills, Windows, apple ... Description: - Job Responsibilities Summary: Technical Support Tier 1 Support Specialists are responsible for providing...ios, Help desk , Call center, Microsoft, Technical support Top Skills Details:… more
- Blue Rose Consulting Group, Inc. (Fort Belvoir, VA)
- …disseminate performance metrics + Serve as a Tier 2 and 3 Agent + Escalate Help Desk concerns to leadership + Regularly publish and update articles to ... Blue Rose is seeking a Help Desk Technician to support our...Blue Rose is seeking a Help Desk Technician to support our work with a... 2/ Tier 3 troubleshooting + 2+ years' Help Desk and Troubleshooting Support, preferably of… more
- Robert Half Technology (Las Vegas, NV)
- …contract commitment. Evening and overnight shifts available. Job Description: In the role of a Help Desk Support Agent , you will serve as the initial point ... Description Robert Half is looking for a Help Desk Analyst to contribute to...with IT support ticketing systems is a plus. + Tier 1 Support background is preferred. Requirements Education and… more
- CACI International (Oklahoma City, OK)
- …our CACI team to be part of an innovative fast-paced highly technical IT team as a Help Desk Agent in support of the EITaaS contract for the United States ... **What You'll Get to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts** with potential for growth. This position is in support of a… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …focus, and professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and supporting clients via ... team atmosphere and collaboration! + Growth Opportunities! + The Tier I group is often the 'picking grounds' for...(2nd) in-person interview with Upper Leadership and/or peers to help make final decisions. + If selected, qualified applicants… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow ... Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. +...Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities… more
- General Dynamics Information Technology (Washington, DC)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. +...Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities… more
- MyFlorida (Tallahassee, FL)
- …Office Suite 2010 and 2013. Proficient in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to ... call documentation and tracking system, such as a ticketing system. Experience in a Help Desk /Call Center environment or ACCESS Program area. Knowledge of the… more
- S&P Global (Dallas, TX)
- …Excel skills + Strong written and verbal communication skills + Customer service or help desk experience + Candidate should be willing to work in flexible ... + Wall Street Office Application experience (WSO Admin, Reporting, Agent , DIU, etc.) + Strong math skills + SQL...out new levels of understanding so that we can help companies, governments and individuals make an impact on… more
