- Morley (Saginaw, MI)
- …perks and videos on what both experiences are like!_ **_What You'll Do_** + Provide help desk and desktop application support + Troubleshoot, upgrade and ... + Your work will enable associates to provide great service to our Fortune 500 clients, and make sure...Teladoc: 24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7… more
- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from ... + Accept customer calls, alerts, and escalations from all Service Desk engineers + Follow established Knowledge...of Backup Solutions + Basic knowledge of troubleshooting Remote Desktop Services and VPN + Basic understanding… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... perform basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and … more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...and software levels + Strong ability to troubleshoot Remote Desktop Services and VPN (SSL and IPSec)… more
- Red River (Chantilly, VA)
- …management tools(Ex: TeamViewer, ScreenConnect, RDP). + Basic knowledge of troubleshooting Remote Desktop Services and VPN. + Basic knowledge of virtualization. ... At Red River Managed Services , we provide a welcoming and positive workplace...truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit… more
- Tyto Athene (Reston, VA)
- …and assist with OKTA SSO integrations. + Provide Tier III support and work with Desktop Support/ Help Desk personnel, both internal and external (vendors), to ... as part of an integrated team including cybersecurity specialists, network engineers, service desk analysts, and other personnel. Applicant should be… more
- Plante Moran (Denver, CO)
- …procedures. Stay updated on industry trends and emerging technologies to ensure the service desk remains at the forefront of technical support. The ... field. Proven experience (typically 5-10 years) in technical support, service desk roles, or account management within...management within the IT services or managed services industry. Strong technical knowledge of desktop … more
- PEAK Technical Staffing USA (Tustin, CA)
- …timely and detailed service reports Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful ... Service Technician Repair, troubleshooting and phone support We...with a dynamic skill set that is willing to help with all aspects of product demonstration and installation,… more
- NuAxis Innovations (Washington, DC)
- …active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise ... to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- Jostens (Sedalia, MO)
- …and promotes standard operating procedures + Provide Second Level support for Help Desk Analysts, Network and Systems Engineers, Applications, and other ... Location: Sedalia, Missouri This role is responsible for providing day-to-day administrative services as defined by operational procedures and the execution of the… more
- Tyto Athene (San Diego, CA)
- …Regional Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 ... to serve as a resource on the DAU Customer Service Team with on-site support required at the West...equivalent. + 3+ years industry experience, support center or help desk . + ITIL Foundations Certification desired.… more
- Mom's Meals (Des Moines, IA)
- …attitude with interacting with customers, regardless of technical challenges + Respond to help desk tickets, emails, and phone calls to assist users with ... entry-level role, this position focuses on delivering excellent customer service and escalating more complex problems to Tier 2...0-1 year of experience in an IT support or help desk role + Certifications such as… more
- COOLSOFT (Baltimore, MD)
- …and/or enterprise applications. A minimum of three (3) years of experience using JIRA, Service now or other help desk ticketing applications. A minimum ... Suite products, Enterprise Application and experience with Google Suite. Experience supporting desktop and laptop operating systems using Windows 11, Linux and MAC… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... At Red River Managed Services , we provide a welcoming and positive workplace...truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit… more
- Post Holdings Inc. (New Albany, OH)
- …User Services team. This role offers hands-on experience in IT service management, desktop engineering, and technical support operations. You'll work ... professionals to support enterprise applications, end-user devices, and ITIL-based service delivery processes. **Accountabilities** + Assist with imaging, patching,… more
- Mercury Systems (Oxnard, CA)
- …9/80 work schedule Required Qualification: + 3+ years of progressive experience in an IT Help Desk / Desktop Support role + Hands-on technical experience ... IT professional to join our team as an Intermediate Desktop Systems Specialist. In this position, the successful candidate...questions using available information and resources + Follow standard Service Desk procedures + Create Service… more
- TISTA Science and Technology (MD)
- …of experience working in a customer-facing technical support role, including Service Desk / Help Desk / Desktop support. + Familiarity with both Windows ... Overview We are seeking a full-time Desktop Technician to provide level 1/2 and ... Desktop Technician to provide level 1/2 and desk -side support for devices including desktops, laptops, printers, scanners,… more
- Robert Half Technology (Cleveland, OH)
- …ensure consistent support practices. Requirements * Minimum of 2 years of experience in a help desk or desktop support role within a complex, multi-user ... Description We are looking for an experienced Desktop Support Analyst to join our team in...excels at solving technical issues and delivering exceptional customer service . The ideal candidate will possess strong communication skills… more
- Daisy Brand (Casa Grande, AZ)
- …technologies + Configure and deploy workstations, servers, and network hardware + Work as Help Desk / Desktop Support staff to address reported issues and act ... Help Desk Analyst Job Details Job...is currently looking for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will… more
- Spectrum Comm Inc (Falls Church, VA)
- …accordance with established service standards. Key Responsibilities + Oversee daily help desk activities, ensuring effective handling of service tickets ... desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and...education and experience. + 4+ years of experience in help desk or desktop support… more
