- Albany Medical Center (Albany, NY)
- …Med community Supervision + This position will provide guidance to the Help Desk Tech - Levels I, II , III and IV, and the Tech Field Support - Levels I ... will take ownership of issues escalated to them by Help Desk Techs and work to resolution...are assigned to them in the documented timelines. Level III The Tech Field Support - Level III… more
- DT Professional Services (Dugway, UT)
- …Log all requests for assistance, upon notification, and track solutions in the Help Desk Ticketing system + Perform Tier II / III (direct user support) for ... Job Summary: DT Professional Services is seeking a Help Desk Technician in a hybrid capacity in Dugway, UT. The ideal candidate will be supporting the US… more
- Stellar Innovations (Columbus, OH)
- …be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after starting by completing ... + Minimum of 1 year of relevant experience. + MUST possess an active/current IT- II SECRET Security Clearance. + MUST possess an active/current IAT II Security+… more
- ManTech (Edwards AFB, CA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III at Edwards AFB, CA.** ... **Responsibilities include, but are not limited to:** The Help Desk Manager III directs...discipline. 4 years of specific experience; DoD 8570.01-m IAT Level- II Certification. **Desired Certifications** + Bachelor's Degree in IT,… more
- ManTech (Stafford, VA)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Help Desk Manager III ** to join our team in ... efficiencies may be gained through measured change. + The Help Desk Manager III is...experience. + High School Diploma + DoD 8570.01-m IAT Level- II Certification **Preferred Qualifications** + Bachelor's degree in an… more
- City of New York (New York, NY)
- …Aide (Information Technology) Level: II Title Code No: 10209 Office Title: Help Desk Technician Work Location: 421 East 26th St., NYC Division/Work Unit: ... Examiner is seeking qualified candidates to fill a College Aide- Help Desk Technician position within the IT...in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or… more
- Salt Lake City Corporation (Salt Lake City, UT)
- …as assigned. Various work schedules may be required to accommodate the hours that the Help Desk and onsite technical support are available for City customers, in ... Position Title: Network Support Adm III ( May underfill at a level II or I) Job Description: Under the guidance of the Network Support Team Manager and/or the… more
- TEKsystems (Fond Du Lac, WI)
- Description: 1. Service Desk Support a.Under general supervision, responsible for providing outstanding 1st and 2nd level incident and service request support for ... i. Network, Telecom, Servers, and applications installed on these platforms. ii . Desktops, Laptops, Tablets, printers, etc. and applications installed on these… more
- Entre Technology Services (Post Falls, ID)
- …* Customer Service * Telephone Skills/Etiquette * Computer Troubleshooting * End-User Training * Help Desk / Desktop Support * Issue Resolution * Mobile Device ... Technician I/ II / III Here at Entre Technology Services...* User Guides * General Office Software * IT Help Desk Software * Operating System Customer… more
- Entre Technology Services (Post Falls, ID)
- …*Software Installation *Software Troubleshooting *Solution Delivery *Systems Troubleshooting *IT Help Desk Software *Remote Support Software Job ... Engineer I/ II / III Here at Entre Technology Services...solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Technician I - HS/GED and 0+ years of experience + Help Desk Technician II - HS/GED and 1+ years of experience + Help Desk Technician III - AA/AS ... Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:** CompTIA… more
- System One (Washington, DC)
- …###. Tight timeframe to submit candidates. Washington, DC 20024 USC/Greencard required Onsite Help Desk Technician III Transform technology into opportunity ... as a Help Desk Technician III with GDIT. A career...network, desktop, and/or systems hardware and software Provide Tier I/ II contact and incident resolution to customers with hardware,… more
- Summit Technical Solutions (Colorado Springs, CO)
- …team? Summit Technical Solutions (STS) (http://sts-llc.com) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher Level tier support ... III ) contract at Peterson AFB, CO. The Help Desk Technician resolves technical problems in...are not limited to: + Provide Tier I, Tier II and Higher Level Tier support. + Perform Hardware/Software… more
- CACI International (Arlington, VA)
- …with the management of the overall Tier II team and directly manage Tier II help desk professionals. + Conduct analysis of problems and provide ... Acceptable Quality Levels of team performance. + Escalate incidents to advanced help desk (eg, Tier III ) support as appropriate and partner with… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and Responsibilities: ... talented individuals to add to our Talent Network. C-CITES-24-003 Help Desk Technician Summary: The Help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
- Dominion Energy (Cayce, SC)
- …Energy seeks a Power Supply Reliability Specialist I, Power Supply Reliability Specialist II or Power Supply Reliability Specialist III to join the Transmission ... All Levels Power Supply Reliability Specialist I- III **Date:** Apr 10, 2024 **Location:** CAYCE, SC,...looking for interesting, independent thinkers and doers who can help shape the culture of a forward-looking company that's… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and ... individuals to add to our Talent Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help...10+ years of DoD experience + DoD 8570 IAT II certified + Security+ minimum + ITIL preferred +… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our...onsite or remotely as required by Tier I, Tier II , and Tier III technicians. Duties and Responsibilities: ... sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help...combination of education and experience + DoD 8570 IAT II (Security+ minimum) + TS/SCI clearance required + The… more
- Mendocino County Sheriff's Office (Ukiah, CA)
- …Troubleshoots task and/or case issues to determine appropriate resolution of problems, involving Help Desk as needed; may participate in system testing and ... service workers as needed. + May provide services to drop-in clients, perform local help desk functions, provide lead direction and training to unit staff and… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...operating environment. Qualifications: + DOD 8570 IAT Level I, II , or III certification required: A+, Network+, ... Onsite (Falls Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer incident in Remedy, the call… more