- General Dynamics Information Technology (North Charleston, SC)
- …phone, email, chat, and enterprise ITSM. **RESPONSIBILITIES** _A day in the life of a Help Desk Technician III with GDIT includes:_ + Assisting and ... to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service,Information… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center/ Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** **Call Center/ Help Desk Technician ... III ** to deliver exceptional technical assistance to our end-users in Barrow, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim… more
- Robert Half Technology (Washington, DC)
- Description We are looking for a skilled Help Desk Analyst III to provide comprehensive technical support and ensure seamless IT operations within our ... and resolve technical challenges. * Document resolution processes in the Help Desk Knowledge Base to support future troubleshooting efforts. Requirements * At… more
- Robert Half Technology (Libertyville, IL)
- Description We are in search of a proficient Help Desk Analyst III to augment our team. Based in a location in Illinois, this role offers a contract to ... level 2& 3 technical support, acting as a liaison between the service desk , infrastructure teams, and IT leadership. * Manage IT computer assets, including computer… more
- Robert Half Technology (Jacksonville, FL)
- Description We are offering an engaging opportunity for a Help Desk Analyst III in Jacksonville, Florida. The role entails taking care of customer inquiries, ... maintaining accurate records, and processing applications while working in a dynamic environment. The employment opportunity is contract to permanent position. Responsibilities: * Handle the process of onboarding new team members, including processing forms… more
- Robert Half Technology (Nashville, TN)
- …Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team! As a Tier 3 Helpdesk Analyst, you will be responsible for ... resolving highly complex technical issues, providing expert guidance, and ensuring the organization's IT systems operate at peak performance. This contract position offers an opportunity to work with a respected company! Key Responsibilities: + Advanced… more
- General Dynamics Information Technology (Germantown, MD)
- …CmpTIA **Experience:** 3 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We stay at ... to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support,Microsoft… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as ... will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and… more
- TekSynap (St. Louis, MO)
- …Defense Intelligence Agency's Solutions for the Information Technology Enterprise III (SITE III ).TheTier 2 Help Desk System Administrator provides Tier 1 ... **Responsibilities & Qualifications** **RESPONSIBILITIES** TheTier 2 Help Desk System Administrator is expected tobe able to: + Uses automated information… more
- City and County of San Francisco (San Francisco, CA)
- …with #2 above: two (2) years of verifiable and recent experience working on a technical help desk in a ticketing and workflow environment using a help ... emergencies in San Francisco. Our dispatchers answer 9-1-1 when you call. Our planners help you prepare for disaster and manage our response and recovery. Our team… more
- DISH Network (Englewood, CO)
- …and platforms of tomorrow. **Job Duties and Responsibilities** The Mobility Support Desk Technician is responsible for supporting key aspects of the mobile device ... dependability, decision making, team building, and can determine necessary handoffs for help / escalation + Stage/Kit devices on a daily basis for new hire… more
- TekSynap (Fort Belvoir, VA)
- …CCNP Security + CISA + CISSP (or Associate) + GCED + GCIH + DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained on day 1 + Must have the ... Active Secret clearance with IT-II sensitivity + One of the following active IAT II or III certifications: + Security+ CE + CASP+ CE + CCNA Security + CySA+ GICSP +… more
- State of Colorado (Denver, CO)
- …of food benefits in SNAP. This position is also the primary contact for the Tier III Help Desk functions related to SNAP. This position researches help ... researching and resolving CBMS issues. This position researches and documents all help desk tickets that need a programming application change and submit the… more
- General Dynamics Information Technology (Aberdeen, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support,Troubleshooting **Experience:** 7 + years of ... related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required**… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support Services ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD), Help Desk ... a cross-functional, fast paced team. We are seeking a Help Desk Technician that can work independently...escalates detailed incidents to higher Tier II or Tier III as required. + Provides end-user software troubleshooting and… more
- Leidos (Lorton, VA)
- **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared ... of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively...customer escalations and works closely with Tier II, Tier III , application owners and others for quick customer resolution.… more
- Whidbey General Hospital (Coupeville, WA)
- JOB SUMMARY The Help Desk Technician provides support services to internal users of the organization's computer systems and data processing network. Acts as a ... users in solving their own data processing problems. The Help Desk Technician provides a valuable service...user trouble ticket problems to Level II or Level III technical support as necessary. + Collect, collate, and… more
- Stellar Innovations (Columbus, OH)
- …CE Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III . This certification can be achieved after ... starting by completing a free online course. + US Citizenship is mandatory. SIS, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our team in support of the ... Citizen + Active DoD Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage the functionality and… more