- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone and email… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 2 Position - Fulltime Location - Cherry Hill, NJ Salary - $Open (Best Possible) Requirements Responsibilities: + Provide 1st and 2nd ... level support for desktops, laptops, printers, servers, and other network devices both remotely and on site. + Ensure proper documentation, notification, and… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + Participate ... in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. + Troubleshoot… more
- Chenega Corporation (Washington, DC)
- Mid- level Help Desk Support Technician Washington, DC Join our Talent Network Mid- level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... providing expert Engineering and Technical Support Services to federal customers. TheMid- level Help Desk Support Technician provides support to distributed… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid- level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... expert Engineering and Technical Support Services to federal customers. The **Mid- level Help Desk Support Technician** provides support to distributed… more
- Reynolds & Reynolds (Dayton, OH)
- Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is ... responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ204536 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- ABC Imaging (Carlstadt, NJ)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our ... team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating systems, migrations,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Insight Global (West Palm Beach, FL)
- Job Description Our client is looking for a first level Help Desk Specialist to provide fast and efficient technical assistance to our agencies users. They ... to detail and the ability to multi-task is a must. An excellent Help Desk Specialist must have good technical knowledge and be able to communicate effectively… more
- Robert Half Technology (Lexington, KY)
- Description We are looking for a Help Desk Engineer to provide enterprise- level assistance to our customers. You will diagnose and troubleshoot software and ... and weekends) is also required. Requirements Qualifications & Skills + 3-4 years of previous help desk experience as a level II Help Desk Technician… more
- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... sized clients with complex issues in various Microsoft products, as well as other technical hardware and software issues. Additional duties include reporting, licensing reconciliation, diagnosing and resolving technical issues over the phone by using advanced… more
- Continental Resources (Oklahoma City, OK)
- …+ Associate's degree or higher in a related field (or equivalent experience). + Second level Help Desk support experience. + Oil and Gas software knowledge. ... **Physical Requirements** + Requires prolonged sitting, some bending and stooping. + Occasional lifting up to 25 pounds. + Manual dexterity sufficient to operate a computer keyboard and calculator. Continental Resources, Inc. provides equal employment… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …MD area. The Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level 1 support. They will provide phone ... **All openings require a TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess the following capabilities: + Four… more
- ManTech (Washington, DC)
- …performance evaluation, and scheduling. + Develop and implement help desk policies, procedures, and service level agreements (SLAs) applying comprehensive ... **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **National Capital Region (NCR).** This is a hybrid… more
- TEKsystems (Franklin, TN)
- …and they also do some imaging. Description TEKsystems in Nashville is currently looking for a level one Help Desk consultant for a six month opportunity for ... Experience Level Top Skills' Details1. Experience working in a Help Desk /Customer Service environment, troubleshooting technical issues for both hardware… more
- Chenega Corporation (Melbourne, FL)
- …team members on projects requiring multiple inputs to ensure the Help Desk maintains compliance with Service Level Agreements. + Coordinate with vendors and ... **Req ID:** 37241 **Summary** ** Help Desk Technician II** **Melbourne, FL**...cutting-edge technology and take your career to the next level ! **Astraeus Operations (AO)** is an SBA-certified 8(a) Small… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect....to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level ... country's most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps...that encourages knowledge sharing, innovation, and problem-solving at every level . + Impactful Work : Your work here won't… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Manager Belong. Connect. Grow....to ensure mission continuity + Oversee help desk workflows, ensuring adherence to service level ... national security. Key Responsibilities: + Lead the day-to-day activities of the help desk team, ensuring timely resolution of user issues and escalations +… more
- Robert Half Technology (Phoenix, AZ)
- … Desk Representative to join our Small Business Insurance Help Desk Team. This role provides first- level technical assistance and customer service support ... and complaints, working toward efficient and accurate resolution to meet First Level Resolution standards. + Coordinate with business partners to ensure complete… more
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