- Stony Brook University (Stony Brook, NY)
- … Technician** **may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Stony Brook University (Stony Brook, NY)
- …Desk Technician may include the following but are not limited to:** + Answer Help Desk telephone calls, E-mails and other forms of customer contact received ... customers or departments and reporting/escalating issues with supervisor or manager . Report changes to policy or procedures and submit...to policy or procedures and submit updates to the Help Desk Knowledge Base system or SOP.… more
- Hawaiian Electric (Honolulu, HI)
- …requirements, within budget and time constraints. As needed, performs second-level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... needs (new or modifications). As needed, provides second-level technical support for Help Desk . + Collaborate with Development, Infrastructure, and Desktop… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** ** Call Center/ Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** ** Call Center/ Help Desk ... etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup, configuration,… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, ... issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion...and weekly business reviews - Review the day's service desk call logs and identify any recurring… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... Desk , providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. + Identify,… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Help Desk Team * Ensure team members...* Monitor calls and provide constructive feedback/coaching * Assist manager in establishing and coordinating special assignments within the… more
- Superior Ambulance Service (Elmhurst, IL)
- …for service delivery and involved in the collaboration across organizational units. The Help Desk Analyst is a member of the Information Technology (IT) ... Team reporting to the Manager of Information Technology. The candidate of choice will...Duties & Responsibilities: + Provides a high quality of Help Desk (end user) support and care,… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in ... + Serve as an Escalation point for Tier II help desk . + Maintain the current print...the Government- provided tools (currently Microsoft System Center Configuration Manager -SCCM) and Microsoft Windows SUS Services + Provide intermediate… more
- Two95 International Inc. (Cherry Hill, NJ)
- Service Desk / Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities: *Provide Level-1 and Level-2 remote support for ... customers' networks. *Required to be part of the on call schedule. *Performs other duties and responsibilities as assigned...other duties and responsibilities as assigned by the MSP Manager . Required Skills: *3 years related work experience or… more
- GovCIO (Boise, ID)
- …Associate's or Bachelor's degree preferred. + Minimum 1 year of technical support, help desk , or call center experience (or relevant degree/certification ... metrics such as Average Speed of Answer (ASA), First Call Resolution (FCR), and customer satisfaction scores (CSAT). +...issues. + Be accountable, punctual, and ready to take help desk calls at the start of… more
- Centre Technologies (Tulsa, OK)
- …we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to ... Present progress reports to immediate supervisor and or Project Manager (if so assigned) + Help turn...compliance with established technology policies. + Participate in after-hours on- call schedule serving as initial level of escalation for… more
- The Joint Chiropractic (St. Louis, MO)
- …is a part-time/PRN position. We are looking for someone who would be able to be on call as needed and able to cover multiple offices. What we are looking for in YOU ... least one year of previous Sales Experience. + Participate in marketing/sales opportunities to help attract new patients into our clinics + Be able to prioritize and… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. If ... and contributing to the smooth flow of practice operations. Reports to the manager with input from assigned physicians, nurses or other health care providers. **Job… more
- Marriott (Los Angeles, CA)
- …individual or department (eg, Bellperson, Housekeeping) as necessary to resolve guest call , request, or problem. Coordinate with Housekeeping to track readiness of ... Door Policy process. Report accidents, injuries, and unsafe work conditions to manager ; complete safety training and certifications. Follow all company policies and… more
- Marriott (Washington, DC)
- …cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end ... procedures; report accidents, injuries, and unsafe work conditions to manager . Ensure uniform and personal appearance are clean and...globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by… more
- HealthFitness (Beaumont, TX)
- …work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities ... **About the role** HealthFitness is looking for a **Shift Manager / Manager on Duty** to work...client site in **Beaumont, Texas** . _This is an on- call / substitute position, working on an as needed… more
- Seattle Art Museum (Seattle, WA)
- …opportunities with SAM? SAM's Facilities department maintains a pool of On Call Environmental Services & Event Support Technicians to support fluctuating needs at ... want to join our Environmental Services Talent Pool for consideration for future On Call openings, please submit your resume here. When we find ourselves in need of… more
- Ethos Veterinary Health (Bothell, WA)
- … desk staff. Recommends front office candidates for hiring to the Hospital Manager . + Trains new front desk staff working alongside Training Coordinator + ... an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across...desk staff in W2W while working with Hospital Manager to meet hospital budget expectations + Delegates tasks… more
- New York State Civil Service (Albany, NY)
- …TAP Web online and HESC mainframes; utilize databases To monitor account status; monitor Help Desk Tickets and Web Mail for completeness and accuracy 10. ... NY HELP No Agency Higher Education Services Corporation Title Call Center Representative 2 Occupational Category Other Professional Careers Salary Grade NS… more
