- ManTech (Herndon, VA)
- …integration, efficient operations , coordination, maintained urgency, and execution of activities to support help desk operations and services to the ... remote. The **Desktop Support Services Help Desk Lead** oversees the help desk operations and support under the task order, ensuring proper… more
- General Dynamics Information Technology (San Antonio, TX)
- …None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support , Help Desk Operations ,Information Technology (IT) Support ... Implementation Guide (STIG) guidance. **Requires:** 1+ years of directly related experience supporting help desk operations . Associates Degree in a related… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Qualifications: * Experience: Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High School Diploma with an ... Service Desk Incident Manager Clearance Required: Secret Clearance Locations:...level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported… more
- Montage Marketing Group (MD)
- …Montage Marketing Group wants you! Montage is looking for a full-time Operations Center Help Desk Agent to support a federal government contract. This ... Job Title: Operations Center Help Desk ...Job Title: Operations Center Help Desk Agent Location: Hybrid -...Desk Service Delivery + Serve as the first-line support for all public grant application and review process… more
- Amazon (Tempe, AZ)
- … Help Desk (HD)team is seeking a Program Manager in support of Help Desk operations . We are seeking a talented, data driven, and proven Program ... and stakeholder teams worldwide across the functions of HD Operations Support (HDOS), HD Escalations Support... support . As the Program Manager II, AHS Help Desk , you will set the strategy… more
- Robert Half Technology (Los Angeles, CA)
- …are looking for a Help Desk Manager for overseeing technical support operations across multiple client locations. You'll lead a dedicated team, ensuring ... customer satisfaction. Key Responsibilities: + Manage and lead technical support team, providing guidance and support . +...lead technical support team, providing guidance and support . + Develop and implement support processes… more
- TekSynap (Washington, DC)
- …best practices related toIToperations + Knowledge of and experience with help desk support and operations . + Knowledge of networking and network-based ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- Michelman (Cincinnati, OH)
- …+ Develop and oversee the implementation of strategies to optimize IT Help Desk operations and user support + Oversee the delivery of high-quality ... a dynamic and visionary leader to oversee our IT operations , encompassing help desk services,...+ Champion data governance, integration, and analytics strategies to support enterprise-wide decision-making **IT Help Desk… more
- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk ...Experience with federal government contracts preferred. + Experience leading help desk , support desk ... Group wants you! Montage is looking for a proactive Operations Center Help Desk Manager...grant program's applicant inquiries. This includes overseeing a large-volume support desk , handling an average of 250-500… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong.... Lead to provide hands-on leadership and oversight of help desk operations for the Gravity ... country's most critical role - protecting our national security. Help Desk Support Lead -...KBR , you'll be working on cutting-edge projects that support the US Space Force's most mission-critical operations… more
- CACI International (Scott Air Force Base, IL)
- Help Desk Support Lead Job Category: Information... help desk technicians + Manage daily help desk operations and workflow + Ensure ... ready to revolutionize financial auditability and transportation logistics? We're seeking a successful, experience Help Desk Support Lead to join our team in… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also responsible for ... driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding to… more
- Cedar Falls Utilities (Cedar Falls, IA)
- …responsible tor supervising the day-to-day operations of the Help Desk and providing high-level technical customer support service to CFU subscribers of ... Help Desk . Responsible for high level support of daily communication operations calls. Provides...Participates in planning and coordination meetings that may involve Help Desk support responsibilities. +… more
- ManTech (Washington, DC)
- …the productivity of federal personnel. Manages and supervises the overall functioning of the help desk operations . Direct and supervise staff providing call ... center support , service desk support , and switchboard ...center support , service desk support , and switchboard operations support ....but are not limited to:** + Oversee the daily operations of the help desk … more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- TEKsystems (Sierra Vista, AZ)
- Description Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in ... as required. + Documents all customer interactions within a ticketing system. Skills Help desk support , Troubleshooting, Customer service, Service desk… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected...completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System, Help Desk Support ,IT Help Desk **Certifications:** ... differentiator. Our work depends on an ** Help Desk Specialist** joining our JSF F-35 support ...desk Tier 1, Tier 2 and/or Tier 3 operations , preferably supporting a large-scale government customer. + Experience… more
- Knowles Precision Devices (New Bedford, MA)
- Help Desk Support Specialist Department: Information Technology Employment Type: Full Time Location: New Bedford, Massachusetts Reporting To: IT ... Operations Manager Compensation: $55,000 - $70,000 / year Description Job Title: Technology & Help Desk Support Specialist Location: New Bedford, MA… more
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