- General Dynamics Information Technology (Quantico, VA)
- …**Job Family:** Help Desk **Skills:** Help Desk Operations , Help Desk Support ,Ticketing Systems **Certifications:** Security+ CE - CompTIA ... Active Top Secret clearance + **Required Experience:** 5+ years of IT support experience in a Help Desk environment + Experience with Cisco switches and… more
- Leidos (Stafford, VA)
- …as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite support at our ... **Description** The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico, VA area.… more
- Robert Half Technology (Hackensack, NJ)
- Description We are seeking a Service Administrator to support our Help Desk operations by managing service-related administrative tasks, ensuring timely ... in coordinating service activities, processing RMAs, and providing outstanding support to both internal teams and external customers. Requirements...discussions and action items. + Work closely with the Help Desk team and project teams to… more
- Chenega Corporation (Silverdale, WA)
- …SQL Server, and Exchange + Knowledge of the principles, methods, and techniques involved in help desk operations , support technician operations , and ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- TekSynap (Washington, DC)
- …best practices related toIToperations + Knowledge of and experience with help desk support and operations . + Knowledge of networking and network-based ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- New York State Civil Service (Albany, NY)
- …college credits in computer or information science, OR twenty-four hours of vendor training in Help Desk /User Support operations , OR one year of ... satisfactory work experience in a Help Desk /User Support environment.- Basic knowledge of Windows OS and computer hardware.- Working knowledge of MS Office… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong.... Lead to provide hands-on leadership and oversight of help desk operations for the Gravity ... country's most critical role - protecting our national security. Help Desk Support Lead -...KBR , you'll be working on cutting-edge projects that support the US Space Force's most mission-critical operations… more
- General Dynamics Information Technology (Aberdeen, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Desktop Computers, Help Desk Support ,Troubleshooting **Experience:** 7 + years ... of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist...and any processes related to these systems + Provide support to IT systems including day-to-day operations ,… more
- Amphenol Aerospace (Sidney, NY)
- …and closure of help desk tickets + Work with technical team to support Help Desk System + Research questions using available resources + Backup to ... Sidney, NY. As a member of the Network and Operations group, the Help Desk ...responsible for the administration of the help desk system so as to provide user support… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are also responsible for ... driving best practices related to sustainable knowledge acquisition and skills. The Service Desk operates as a central service and support team, responding to… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK SPECIALIST… more
- Chenega Corporation (Arlington, VA)
- …tracking, and reporting of all support requests. + Provide technical guidance and support to the Help Desk team, escalating complex issues as needed. ... employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place...best practices. + Experience with Jira help desk ticketing systems and remote support tools.… more
- City and County of San Francisco (San Francisco, CA)
- …with #2 above: two (2) years of verifiable and recent experience working on a technical help desk in a ticketing and workflow environment using a help ... emergencies in San Francisco. Our dispatchers answer 9-1-1 when you call. Our planners help you prepare for disaster and manage our response and recovery. Our team… more
- Leidos (Edgewood, MD)
- …support an End User Customer Support program. In this mission we provide Tier 1 Help Desk Support .All support is provided via phone, and the ... drive decisions on administrative or operational matters and ensures operations ' effective achievement of objectives. + Develop, support...professionally and with courtesy with personnel that contact the Help Desk for support . **Minimum… more
- CVS Health (Farmers Branch, TX)
- … Desk Supervisor will provide leadership and guidance to our expanding and maturing IT help desk team. This role is responsible for the day to day execution ... Through reporting, trending, mentoring, and schedule management, the Service Desk Supervisor will help ensure our high...environment.** **This role will report to our Manager, IT Operations ** **What will you do?** + **Provide leadership and… more
- MyFlorida (Tallahassee, FL)
- …The Help Desk tech is responsible for answering help desk requests and providing tier two support . Will also assist as needed with the ... responsibilities are included below: * Answer Help Desk requests and provide tier two support .... support . * Record customer information in the Help Desk ticket tracking system. * Perform… more
- Robert Half Technology (Washington, DC)
- …the office. The role involves managing the day-to-day operations of the service desk in the Information Technology industry. The Help Desk Manager will ... supervise the Service Desk Analysts, ensuring all support requests are handled effectively and efficiently. Responsibilities *...to ensure high-quality customer service * Manage the daily operations of the service desk , ensuring efficient… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle ... or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + Exceptional… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information...**Responsibilities:** This role is for an IT specialist in support of Tier 1 operations for a ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team... calls that relate to computer use typical of desk -based and remote operations environments. Primary focus… more
- Robert Half Technology (Lexington, KY)
- …for hardware and software needs. * Developing and maintaining process documentation to streamline help desk operations . * Ensuring adherence to ITIL best ... Description We are inviting applications for the role of Help Desk Manager, located in Lexington, Kentucky....technical direction, and ensuring a smooth flow of IT support operations . Responsibilities: * Leading and mentoring… more
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